SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Operate and take care of equipment in an office environment 
SAQA US ID UNIT STANDARD TITLE
8104  Operate and take care of equipment in an office environment 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Office Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Registered" 
2003-04-09  2004-08-11  SAQA 0347/03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2005-08-11   2008-08-11  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
114976  Operate and take care of equipment in an office environment  Level 2  NQF Level 02  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard provides a broad introduction to the correct use of basic equipment used in a selected business sector. The focus is knowledge, skills, values and attitudes in relation to the learner`s own context and experience of the world of work.

The qualifying learner is capable of:
  • Following instructions when operating equipment
  • Operating equipment used as part of own work activities
  • Following instructions regarding the cleaning and day-to-day maintenance of equipment
  • Replacing consumable items within own area of responsibility
  • Monitoring and maintaining health and safety procedures when using equipment 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should:
  • Hold a GETC or equivalent qualification
  • Be competent in communication and mathematical literacy NQF level 1 

  • UNIT STANDARD RANGE 
    The typical scope of this unit standard is equipment such as photocopier, facsimile machine, telephone, printer, calculator, franking machine and/or adding machine 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Follow instructions to operate four different items of office equipment 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Instructions for operating equipment are understood and followed responsibly with due regard for safety. 

    ASSESSMENT CRITERION 2 
    2. Predictable problems or faults that occur on a routine basis are identified and solved using known solutions. 

    ASSESSMENT CRITERION 3 
    3. Persistent and non-routine problems/faults that require wide ranging technical skills are recognised and reported to the relevant authority. 

    SPECIFIC OUTCOME 2 
    Maintain equipment in a clean and working condition 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Equipment is cleaned and kept in good repair and consumable items are replaced according to familiar procedures for the particular machine. 

    ASSESSMENT CRITERION 2 
    2. The dangers of working with electricity are known and understood and safety precautions are applied when cleaning equipment. 

    ASSESSMENT CRITERION 3 
    3. Discarded items are disposed of safely and appropriately. 

    ASSESSMENT CRITERION 4 
    4. The equipment and immediate work area are left in a clean and tidy condition. 

    ASSESSMENT CRITERION 5 
    5. Recyclable components are stored safely and dispatched according to company policy. 

    SPECIFIC OUTCOME 3 
    Monitor and request equipment consumables 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The quantity of consumables needed per item of equipment on an average day is known. Equipment consumables are monitored and low levels reported using familiar procedures. 

    ASSESSMENT CRITERION 2 
    2. Equipment consumables are requested in accordance with established procedures. 

    ASSESSMENT CRITERION 3 
    3. Equipment consumables are handled correctly and stored securely in accordance with established and familiar procedures. 

    ASSESSMENT CRITERION 4 
    4. Equipment consumables are used in expiry date sequence, the oldest ones first. 

    ASSESSMENT CRITERION 5 
    5. Equipment consumable records are kept up-to-date, legible and accurate. 

    SPECIFIC OUTCOME 4 
    Recognise & take steps to minimise risks to safety when operating equipment in an office environment 
    OUTCOME NOTES 
    Recognise and take steps to minimise risks to safety when operating equipment in an office environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Existing or potential safety risks involving equipment are corrected within own area of responsibility. 

    ASSESSMENT CRITERION 2 
    2. Safety risks involving equipment outside own authority are identified and are reported promptly and accurately to the appropriate authority. 

    ASSESSMENT CRITERION 3 
    3. Actions taken to deal with emergencies involving equipment are identified and are reported promptly and accurately to the appropriate authority. 

    ASSESSMENT CRITERION 4 
    4. Emergencies involving equipment are reported and recorded accurately in an agreed format. 

    ASSESSMENT CRITERION 5 
    5. The area around the equipment is organised to minimise risk to self and others. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation and Moderation:
  • Accreditation for this Unit Standard shall be from the Services Seta Education and Training Quality Assurer (SSETQA) through assessment by a registered Assessor. Assessment should be contextual and be conducted in the workplace as far as possible.
  • Assessors must be registered as an Assessor and Moderators must be registered as moderators with SSETQA.
  • SSETQA will co-ordinate all moderation activities in accordance with their policies and procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Learners can:
  • Apply knowledge of procedures to operate equipment safely and effectively.
  • Apply safety precautions to the use of equipment.
  • Apply the relevant legal requirements that apply to Regulations and Warranties.
  • Know risks/hazards associated with the use of equipment and the dispose of waste from the machines. 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    A learner is able to identify and solve problems by using known solutions to predictable problems or faults that routinely occur when operating and maintaining equipment. 

    UNIT STANDARD CCFO ORGANISING 
    A learner can organise and manage him/herself and his/her activities responsibly and effectively by ensuring that consumables are ordered in time and that the machine is kept maintained. 

    UNIT STANDARD CCFO COMMUNICATING 
    A learner is able to communicate effectively when taking steps to minimize risks during equipment operation. 

    UNIT STANDARD CCFO SCIENCE 
    A learner can use science and technology effectively and responsibly by following instructions and familiar procedures when operating and maintaining equipment with due regard for safety of self and others. 

    UNIT STANDARD CCFO CONTRIBUTING 
    A learner is able to participate responsibly in teams by ensuring that they leave equipment in good working order and with consumables, after they have used it.

    A learner is able to gather and process information when reading and applying equipment maintenance and operation instructions and guidelines.

    A learner can participate as a responsible citizen in the life of a local community by understanding the risks or hazards that could occur to him/herself and others when operating faulty or poorly maintained equipment and by recycling materials where possible. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by 114976, which is "Operate and take care of equipment in an office environment", 2 credits, NQF Level 2, as from 11 August 2004. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  23833   National Certificate: Business Administration Services  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 
    Core  48513   National Certificate: Public Administration  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2006-11-16  Was PSETA until Last Date for Achievement 
    Elective  14657   National Certificate: Insurance Administration  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2004-04-18  INSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.