SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Processing and controlling documentation 
SAQA US ID UNIT STANDARD TITLE
8035  Processing and controlling documentation 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A learner accredited with this standard will be able to demonstrate an integrated practical and theoretical understanding of documentation processing and control systems and apply that knowledge to the work environment, resulting in improved customer service and efficiency in practice. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that the learner has the following knowledge and skills:
  • Mathematical Literacy at NQF Level 3.
  • Communication at NQF Level 3. 

  • UNIT STANDARD RANGE 
    The applied competence expressed in this standard covers the processing and control of the full spectrum of both internal and customs documentation to facilitate the efficient handling of freight in any organisation/warehouse/distribution centre/port environment throughout the Transport Chain. The range includes innovative responses to concrete but sometimes unfamiliar problems, using basic analytical interpretation of information. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify the most efficient method for distributing documentation. 
    OUTCOME RANGE 
    Identify the most efficient method for distributing documentation to the relevant department/person/company and planning such distribution in accordance with company polices. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Select the most appropriate medium for timeous distribution of documentation. 

    ASSESSMENT CRITERION 2 
    Identify and explain the most appropriate cause of action in relation to ensuring that an administrative system meets the organisation's requirements. 

    ASSESSMENT CRITERION 3 
    Verify the required documentation and consider options for distribution according organisational procedures. 

    SPECIFIC OUTCOME 2 
    Plan and prepare the documentation that is required in specific work contexts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Plan, Select, and prepare the documentation according the statutory requirements and work place procedure. 

    ASSESSMENT CRITERION 2 
    Develop a flowchart for a specific work process according to your work environment. 

    ASSESSMENT CRITERION 3 
    Generate and consider possible options and equipment use for the operation of the administrative system. 

    SPECIFIC OUTCOME 3 
    Identify suitable control and verification systems for all documentation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Identify and verify the required documentation according to work place procedure. 

    ASSESSMENT CRITERION 2 
    Identify and explain the most appropriate action in relation to dealing with falsified/forged or incorrect/incomplete documentation as organisation and statutory requirements. 
    ASSESSMENT CRITERION RANGE 
    Statutory requirements refers to abut is not limited to:
  • The promotion of Access to Information Act 2 of 2000 (PAIA).
  • Customs and Excise Act 921 of 1964.
     

  • ASSESSMENT CRITERION 3 
    Analyse and prioritise documentation according to statutory requirements and work place procedure. 

    SPECIFIC OUTCOME 4 
    Identify the most appropriate procedure for documentation control. 
    OUTCOME RANGE 
    Identify the most appropriate procedure (the storage, handling and retrieval) required for documentation control. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Select the most appropriate system for documentation control. 

    ASSESSMENT CRITERION 2 
    Analyse and ensure that the administrative system meets the dynamics of the work place or organisation. 

    ASSESSMENT CRITERION 3 
    Develop a flow chart for documentation control according to organisational procedures. 

    SPECIFIC OUTCOME 5 
    Complete relevant documentation timeously and accurately. 
    OUTCOME RANGE 
    Complete relevant documentation timeously and accurately in a manner which comprise with applicable legislation e.g. (customs act and environmental legislation) and customer requirements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Complete the relevant documentation as per organisational requirements. 

    ASSESSMENT CRITERION 2 
    Identify the relevant time frame for the completion of the relevant documentation as per organisational and customer requirements. 

    SPECIFIC OUTCOME 6 
    Adhere to time and priority specifications in the flow of documents. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Identify and prioritise the flow of documents according to the organisational requirements. 

    SPECIFIC OUTCOME 7 
    Identify, access, select, interpret and record information. 
    OUTCOME RANGE 
    Identify, access, select, interpret and record information obtained from a range of sources, required for the completion of documentation (e.g. Code of Practise, Manifest, Legislation, and Manufacture Specifications). 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Identify the relevant documentation for recording of information. 

    ASSESSMENT CRITERION 2 
    Identify various systems to access information. 

    ASSESSMENT CRITERION 3 
    Select and Interpret Information for recording purposes according to organizational policies. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be accredited by the Freight Handling Chamber of the Transport SETA and/or relevant ETQA.

    3. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner can understand, explain and apply:

    1. The relevant legislation (e.g. Customs Act, Occupational Health and Safety Act) and company policies as it pertains to documentation requirements and the distribution of such documentation (e.g. legally accepted mediums for distribution).

    2. The application of basic information systems.

    3. The need and purpose for specific documentation in the business environment and the affect of correct/incorrect documentation processing and control on economic growth and organisational image.

    4. The different sources of information required for documentation processing and where to locate such sources. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate ideas and information by demonstrating initiative in recommending changes to documentation to enhance work progress and to facilitate corrective flow, where required.

    Communicate ideas and information by demonstrating the ability to select and apply appropriate corrective action in the event of false documentation and/or inaccurate/incomplete documentation. 

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology by demonstrating initiative in the application of knowledge and selection of appropriate mediums for distribution of specific documentation under different conditions (e.g. private and confidential information, urgent information). 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating and understanding that the world is a set of related systems by demonstrating initiative in sourcing information required for timeous and accurate documentation processing to enhance improved customer relations. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  14574   National Certificate: Freight Handling  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2006-12-03  TETA 
    Core  57831   National Certificate: Freight Handling  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 
    Elective  49216   National Certificate: Pipeline Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 
    Elective  49553   Further Education and Training Certificate: Pipeline Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Elective  49155   Further Education and Training Certificate: Shipping  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Africa Training Centre 
    2. Aldabri 106 Institute for Quality Pty Ltd 
    3. Andebe Training and Skills Development 
    4. BPL Academy 
    5. College of Production Technology 
    6. DQ Staffing Solutions 
    7. Global Maritime Legal Solutions Pty Ltd 
    8. Greystones Cargo Systems 
    9. Imperial Logistics & Transport A Div Of Imper 
    10. Innovative Shared Services 
    11. Learning Exchange Pty (Ltd) 
    12. Makwedeng Training 
    13. NOSA LOGISTICS PTY LTD 
    14. P and R Development and Training (Pty) Ltd 
    15. Production Management Institute (PMI) 
    16. Rainbow Skills Development Centre 
    17. RICHARDS BAY COAL TEMINAL COMPANY LIMITED (Legacy) 
    18. SA Maritime School and Transport College 
    19. School of Shipping 
    20. SECTOR EDUCATION AND SKILLS TAINING ORGANISATION(SESTO) 
    21. Shipping and Transport College 
    22. SPINA Consultancy cc Cape Town 
    23. TIESPRO (Pty) Ltd 
    24. Training Force 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.