SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage the float 
SAQA US ID UNIT STANDARD TITLE
7911  Manage the float 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2007-01-23  2008-09-17  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2009-09-17   2012-09-17  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
258041  Manage the float in a gaming environment  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
Purpose:

Each learner must be able to manage the float effectively and efficiently to ensure the smooth running of the game. The learner must be proficient and understand the positive impact, on the customer and the business, of doing this and base performance on this understanding. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Learning Assumptions:
None. 

UNIT STANDARD OUTCOME HEADER 
Demonstrated KNOWLEDGE AND UNDERSTANDING 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Demonstrated KNOWLEDGE AND UNDERSTANDING 
OUTCOME NOTES 
1. Explain the importance of accuracy, speed, neatness, and security.

2. Describe the impact on the organisation of managing the float effectively and efficiently.

3. Explain the interrelationship between float management and customer satisfaction 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Demonstrated KNOWLEDGE AND UNDERSTANDING 
ASSESSMENT CRITERION NOTES 
1. Explain the importance of accuracy, speed, neatness, and security.

2. Describe the impact on the organisation of managing the float effectively and efficiently.

3. Explain the interrelationship between float management and customer satisfaction 

SPECIFIC OUTCOME 2 
Demonstrated ability to make DECISIONS about practice and ACT accordingly 
OUTCOME NOTES 
4. Given a range of situations, check or complete the required paperwork quickly and accurately. (Range of situations: Opening a table, accepting a fill, credit, closing a table).

5. Given a situation, demonstrate the correct procedures. (Range of situations: Opening a table, accepting a fill, credit, closing a table).

6. Communicate to customers and supervisors clearly and audibly and explain the importance of mandatory announcements.

7. Make up payouts to reflect the customer action on the table. (Colour, Value, Colour and Value)

8. Adjust components of a payout in accordance with the customer's requests. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Demonstrated ability to make DECISIONS about practice and ACT accordingly 
ASSESSMENT CRITERION NOTES 
4. Given a range of situations, check or complete the required paperwork quickly and accurately. (Range of situations: Opening a table, accepting a fill, credit, closing a table).

5. Given a situation, demonstrate the correct procedures. (Range of situations: Opening a table, accepting a fill, credit, closing a table).

6. Communicate to customers and supervisors clearly and audibly and explain the importance of mandatory announcements.

7. Make up payouts to reflect the customer action on the table. (Colour, Value, Colour and Value)

8. Adjust components of a payout in accordance with the customer's requests. 

SPECIFIC OUTCOME 3 
Demonstrated ability to learn from our actions and to ADAPT PERFORMANCE 
OUTCOME NOTES 
9. Given specific changes in technology, describe how performance would be adapted 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
Demonstrated ability to learn from our actions and to ADAPT PERFORMANCE 
ASSESSMENT CRITERION NOTES 
9. Given specific changes in technology, describe how performance would be adapted 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
Accreditation / Moderation

1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Embedded knowledge and Critical cross-field outcomes have been included within the specific outcomes category. This has been done as it was deemed necessary to ensure holistic assessment occurred. The specific outcomes can be applied in a range of contexts. Many of the outcomes have been written in such a way that competence must be demonstrated in the context as opposed to in isolation from a context. The specific outcomes are comparable to outcomes used internationally. We therefore structured outcomes using the format noun + verb + condition (modifying phrase)Specific outcomes have been split into three categoriesa) knowledge and understanding (what the learner must know and understand)b) decision-making and acting (what the learner must do)c) adapting performance ( including reflexive competence)In many instances there are more than six specific outcomes, as the inclusion of critical cross-field outcomes and embedded knowledge has increased the number of specific outcomes. If competencies are to be clustered in a meaningful way, then these unit standards cannot be split. 


UNIT STANDARD ASSESSOR CRITERIA 
Assessment Criteria :
The assessor must :

1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.
  • This unit standard must be assessed in the workplace or a realistic working environment.

    2. Evaluate the learner's ability to meet the outcomes consistently.
  • This unit can be assessed by a combination of observation, questioning and tests, but the emphasis is to be on observation.
  • Observation must occur with at least 3 of the following situations. (Range of situations: Opening a table, accepting a fill, credit, closing a table).
  • Observation must occur with making up different payouts.

    3. Use surveillance target reports as an additional assessment tool where necessary.

    4. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.

    5. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.

    6. Counsel the learner on future assessments, necessary learning and further qualifications. 

  • UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 258041 which is "Manage the float in a gaming environment", Level 3, 4 credits.

    1. Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated KNOWLEDGE and UNDERSTANDING" is required.

    2. Range statements are included with specific outcomes as necessary.

    3. The following critical cross-field outcomes are covered in this unit standard under the specific outcomes section. They are not assessed directly, but are assessed holistically through the outcomes as indicated.
  • Organise and manage oneself (Specific Outcome 4,6,7,8) 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  14114   National Certificate: Dealing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was CATHSSETA until Last Date for Achievement 
    Elective  67465   National Certificate: Business Administration Services  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  60650   Professional Qualification: Business Administration  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  50520   Further Education and Training Certificate: Library Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ALL CONNECTIONS 
    2. BP Developments 
    3. EXECU PRIME TRAINING 
    4. FLIHI TRAINING CC 
    5. KAJAL & ASSOCIATES 
    6. KUKHULA GLOBAL PROJECTS PTY LTD 
    7. LANHAM-LOVE CONSULTING PTY LTD 
    8. Nkinane Training Institute and Consulting (Pty) Ltd 
    9. PAPPILON LIFE AND BUSINESS COACHING PTY LTD 
    10. SERVILINX 65 CC T/A SKILLS DEVELOPMENT ACADEMY 
    11. SMART HR SOLUTIONS CC 
    12. Sozim Trading and Consultancy 
    13. THE EDUPOWER ACADEMY PTY LTD 
    14. Universal Knowledge Software 
    15. VALE DEVELOPMENT PTYLTD 
    16. WEALTH IN PROGRESS TRAINING PTY LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.