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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Maintain the cleaning programme for own area of responsibility 
SAQA US ID UNIT STANDARD TITLE
7846  Maintain the cleaning programme for own area of responsibility 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2007-01-23  2007-06-14  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-06-14   2011-06-14  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
243959  Maintain cleaning programme for own area of responsibility  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
The learner must be able to develop and consistently maintain an effective cleaning programme for his/ her area to ensure the safety of staff and customers. This includes identifying potential chemical hazards, frequent safety checks and on job training which is recorded and filed as well as adherence to legislative requirements. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
`Function in a business environment`. 

UNIT STANDARD RANGE 
Range statements are included with specific outcomes as necessary. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Explain the reasons for implementing a cleaning programme 
OUTCOME NOTES 
Explain the reasons for implementing a cleaning programme, as well as the importance of frequent inspections. 

ASSESSMENT CRITERIA
 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.
  • This unit must be assessed in the workplace or in a realistic environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards.
    2. Evaluate the learner's ability to meet the outcomes.
  • This unit standard can be assessed by a combination of questioning, observation, simulation and product sample.
  • Question the learner on potential hazards when using or handling chemicals.
  • Question the learner on legislative requirements
  • Observation supplemented by questioning to cover inspections.(Range of inspections: ongoing, regular, spot checks)
  • Questioning to cover appropriate action that would be taken relating to resource problems.(Range of
    resources: staff, cleaning equipment, cleaning agents, protective clothing)
  • Product sample documentation for damage and fault reporting.
  • Question the learner on different types of cleaning materials that must be made available to staff.
  • Testimony from relevant persons.
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes.
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

  • SPECIFIC OUTCOME 2 
    Describe various methods of minimising potential hazards 
    OUTCOME NOTES 
    Describe various methods of minimising potential hazards relating to the misuse or mishandling of cleaning
    chemicals. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The assessor must :
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.
  • This unit must be assessed in the workplace or in a realistic environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards.
    2. Evaluate the learner's ability to meet the outcomes.
  • This unit standard can be assessed by a combination of questioning, observation, simulation and
    product sample.
  • Question the learner on potential hazards when using or handling chemicals.
  • Question the learner on legislative requirements
  • Observation supplemented by questioning to cover inspections.(Range of inspections: ongoing, regular, spot
    checks)
  • Questioning to cover appropriate action that would be taken relating to resource problems.(Range of
    resources: staff, cleaning equipment, cleaning agents, protective clothing) _ Product sample documentation for damage and fault reporting.
  • Question the learner on different types of cleaning materials that must be made available to staff.
  • Testimony from relevant persons.
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has
    demonstrated the ability to meet all the outcomes.
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

  • SPECIFIC OUTCOME 3 
    Communicate the details of the cleaning programme to all relevant staff and answer any questions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.
  • This unit must be assessed in the workplace or in a realistic environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards.
    2. Evaluate the learner's ability to meet the outcomes.
  • This unit standard can be assessed by a combination of questioning, observation, simulation and
    product sample.
  • Question the learner on potential hazards when using or handling chemicals.
  • Question the learner on legislative requirements
  • Observation supplemented by questioning to cover inspections.(Range of inspections: ongoing, regular, spot
    checks)
  • Questioning to cover appropriate action that would be taken relating to resource problems.(Range of
    resources: staff, cleaning equipment, cleaning agents, protective clothing) _ Product sample documentation for damage and fault reporting.
  • Question the learner on different types of cleaning materials that must be made available to staff.
  • Testimony from relevant persons.
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has
    demonstrated the ability to meet all the outcomes.
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

  • SPECIFIC OUTCOME 4 
    Conduct ongoing, regular and spot check inspections to ensure company standards are maintained 
    OUTCOME NOTES 
    Conduct ongoing, regular and spot check inspections to ensure company standards are maintained and
    describe ways to ensure consistent quality in this area. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.
  • This unit must be assessed in the workplace or in a realistic environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards.
    2. Evaluate the learner's ability to meet the outcomes.
  • This unit standard can be assessed by a combination of questioning, observation, simulation and
    product sample.
  • Question the learner on potential hazards when using or handling chemicals.
  • Question the learner on legislative requirements
  • Observation supplemented by questioning to cover inspections.(Range of inspections: ongoing, regular, spot
    checks)
  • Questioning to cover appropriate action that would be taken relating to resource problems.(Range of
    resources: staff, cleaning equipment, cleaning agents, protective clothing)
  • Product sample documentation for damage and fault reporting.
  • Question the learner on different types of cleaning materials that must be made available to staff.
  • Testimony from relevant persons.
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has
    demonstrated the ability to meet all the outcomes.
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

  • SPECIFIC OUTCOME 5 
    Given different resources which may become damaged 
    OUTCOME NOTES 
    Given different resources which may become damaged and/or cause unsatisfactory work performance or
    injury, take appropriate action to solve the problems and give reasons for such action 
    OUTCOME RANGE 
    range of resources:
    cleaning equipment, cleaning agents, protective clothing 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.
  • This unit must be assessed in the workplace or in a realistic environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards.
    2. Evaluate the learner's ability to meet the outcomes.
  • This unit standard can be assessed by a combination of questioning, observation, simulation and
    product sample.
  • Question the learner on potential hazards when using or handling chemicals.
  • Question the learner on legislative requirements
  • Observation supplemented by questioning to cover inspections.(Range of inspections: ongoing, regular, spot
    checks)
  • Questioning to cover appropriate action that would be taken relating to resource problems.(Range of
    resources: staff, cleaning equipment, cleaning agents, protective clothing)
  • Product sample documentation for damage and fault reporting.
  • Question the learner on different types of cleaning materials that must be made available to staff.
  • Testimony from relevant persons.
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has
    demonstrated the ability to meet all the outcomes.
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

  • SPECIFIC OUTCOME 6 
    Record, file and make all relevant information available 
    OUTCOME NOTES 
    Record, file and make all relevant information regarding damages and faults available to the appropriate
    people. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.
  • This unit must be assessed in the workplace or in a realistic environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards.
    2. Evaluate the learner's ability to meet the outcomes.
  • This unit standard can be assessed by a combination of questioning, observation, simulation and
    product sample.
  • Question the learner on potential hazards when using or handling chemicals.
  • Question the learner on legislative requirements
  • Observation supplemented by questioning to cover inspections.(Range of inspections: ongoing, regular, spot
    checks)
  • Questioning to cover appropriate action that would be taken relating to resource problems.(Range of
    resources: staff, cleaning equipment, cleaning agents, protective clothing)
  • Product sample documentation for damage and fault reporting.
  • Question the learner on different types of cleaning materials that must be made available to staff.
  • Testimony from relevant persons.
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has
    demonstrated the ability to meet all the outcomes.
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

  • SPECIFIC OUTCOME 7 
    Given changes in resources explain how one would adapt the cleaning programme 
    OUTCOME NOTES 
    Given changes in resources explain how one would adapt the cleaning programme to ensure company
    standards are still achieved. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.
  • This unit must be assessed in the workplace or in a realistic environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards.
    2. Evaluate the learner's ability to meet the outcomes.
  • This unit standard can be assessed by a combination of questioning, observation, simulation and
    product sample.
  • Question the learner on potential hazards when using or handling chemicals.
  • Question the learner on legislative requirements
  • Observation supplemented by questioning to cover inspections.(Range of inspections: ongoing, regular, spot
    checks)
  • Questioning to cover appropriate action that would be taken relating to resource problems.(Range of
    resources: staff, cleaning equipment, cleaning agents, protective clothing)
  • Product sample documentation for damage and fault reporting.
  • Question the learner on different types of cleaning materials that must be made available to staff.
  • Testimony from relevant persons.
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has
    demonstrated the ability to meet all the outcomes.
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

  • SPECIFIC OUTCOME 8 
    Suggest how the cleaning programme would be adapted if the environment was a 24-hour operation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes.
  • This unit must be assessed in the workplace or in a realistic environment.
  • It is recommended that this unit standard be assessed in conjunction with other unit standards.
    2. Evaluate the learner's ability to meet the outcomes.
  • This unit standard can be assessed by a combination of questioning, observation, simulation and
    product sample.
  • Question the learner on potential hazards when using or handling chemicals.
  • Question the learner on legislative requirements
  • Observation supplemented by questioning to cover inspections.(Range of inspections: ongoing, regular, spot
    checks)
  • Questioning to cover appropriate action that would be taken relating to resource problems.(Range of
    resources: staff, cleaning equipment, cleaning agents, protective clothing)
  • Product sample documentation for damage and fault reporting.
  • Question the learner on different types of cleaning materials that must be made available to staff.
  • Testimony from relevant persons.
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes.
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has
    demonstrated the ability to meet all the outcomes.
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 


  • UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

    3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

    4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated knowledge and understanding" is required. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems:
  • Given different resources which may become damaged and/or cause unsatisfactory work performance or injury, take appropriate action to solve the problems and give reasons for such action.
  • Given changes in resources explain how one would adapt the cleaning programme to ensure company standards are still achieved.
  • Suggest how the cleaning programme would be adapted if the environment was a 24-hour operation. 

  • UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 243959, which is "Maintain cleaning programme for own area of responsibility", Level 3, 4 credits.

    1. Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated
    KNOWLEDGE and UNDERSTANDING" is required.
    2. Range statements are included with specific outcomes as necessary.
    3. The following critical cross-field outcomes are covered in this unit standard under the specific outcomes
    section. They are not assessed directly, but are assessed holistically through the outcomes as indicated.
    _ Identify and solve problems. (Specific Outcomes 5,7,8) 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  14110   National Certificate: Accommodation Services  Level 2  NQF Level 02  Reregistered  2023-06-30  CATHSSETA 
    Core  14115   National Certificate: Fast Food Services  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 
    Core  64469   Further Education and Training Certificate: Hospitality Reception  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  14113   National Certificate: Food and Beverage Services  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  CATHSSETA 
    Core  14116   National Certificate: Hospitality Reception  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2007-10-30  Was CATHSSETA until Last Date for Achievement 
    Core  14111   National Certificate: Professional Cookery  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  CATHSSETA 
    Core  14123   National Diploma: Accommodation Services  Level 5  NQF Level 05  Reregistered  2023-06-30  CATHSSETA 
    Core  14109   National Diploma: Fast Food Services  Level 5  NQF Level 05  Reregistered  2023-06-30  CATHSSETA 
    Core  14112   National Diploma: Professional Cookery  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2015-03-13  CATHSSETA 
    Core  20414   National Diploma: Service Management  Level 5  NQF Level 05  Reregistered  2023-06-30  CATHSSETA 
    Elective  20513   National Certificate: Tourism: Reception  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2004-10-10  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.