SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Deep clean floors and soft floor coverings 
SAQA US ID UNIT STANDARD TITLE
7613  Deep clean floors and soft floor coverings 
ORIGINATOR
SGB Hospitality,Tourism,Travel, Leisure and Gaming 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2009-11-03  2011-07-31  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2012-07-31   2015-07-31  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The learner must be able to deep clean floors and soft floor coverings, understanding the importance of hygiene, cleanliness and maintaining a safe working environment. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
None 

UNIT STANDARD RANGE 
Range statements are included with specific outcomes as necessary. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Demonstrated knowledge and understanding. 
OUTCOME NOTES 
1. Explain the safety precautions when working with electricity.

2. Describe the Organisational procedures for the preparation of hard floors for deep cleaning, stripping and re-polishing and the impact on hygiene.

3. Emphasise the importance of providing a safe working environment for staff and customers by using the appropriate hazard signs.

4. Explain the importance of adhering to the manufacturers' operating instructions for different types of equipment.

5. State Organisational procedures for deep cleaning floors and soft coverings and explain the importance of following these procedures for oneself and the organisation. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
ASSESSMENT CRITERION NOTES 
  • This unit must be assessed in the workplace or a realistic work environment.
  • This Unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of questioning, observation, product sample and discussions with the learner.
  • Product sample hard floor areas.
  • Questioning to cover the use of cleaning equipment.
  • Observation supplemented by questioning to cover the cleaning of soft floor coverings.
  • Questioning to cover the correct use of hazard signs and unexpected situations. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Equipment: scrubbing machines, suction drying machines, buffing, shampooing machines.
  • Soft floor coverings: short and long pile carpets, rugs or mats.
  • Unexpected situations: customer slips on wet floor/power failure.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 2 
    Demonstrated ability to make decisions about practice and to act accordingly. 
    OUTCOME NOTES 
    6. Prepare hard floor area correctly for deep cleaning.(Range of hard floors: non-porous floors, porous floors, semi-porous floors)

    7. Prepare soft floor coverings correctly for deep cleaning.(Range of soft floor coverings: short pile carpets, rugs or mats)

    8. Protect furniture and surrounding areas as required.

    9. Prepare cleaning machines correctly and ready for use.(Range of cleaning equipment: scrubbing machines, suction drying machines, buffing, shampooingMachines)

    10. Apply correct cleaning agents.

    11. Inspect and ensure finished floor and floor coverings are dry and free from dust, dirt, debris and removable marks.

    12. Polish, finish and buff hard floors.

    13. Clean and dry soft floor coverings.

    14. Use hazard warning signs in appropriate positions.

    15. Clean machines and equipment after use.

    16. Interact with Customers in a polite and helpful manner.

    17. Describe the decisions made and reasons for action taken in response to an unexpected situation. (Range of unexpected situations: customer slips on wet floor/ power failure)

    18. Prepare machines correctly and ready for use. (Range of machines: suction drying machines, scrubbing / shampooing machines)

    19. Clean and dry soft floor coverings.

    20. Carry out all work as per work schedule in an organised and efficient manner. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit must be assessed in the workplace or a realistic work environment.
  • This Unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of questioning, observation, product sample and discussions with the learner.
  • Product sample hard floor areas.
  • Questioning to cover the use of cleaning equipment.
  • Observation supplemented by questioning to cover the cleaning of soft floor coverings.
  • Questioning to cover the correct use of hazard signs and unexpected situations. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Equipment: scrubbing machines, suction drying machines, buffing, shampooing machines.
  • Soft floor coverings: short and long pile carpets, rugs or mats.
  • Unexpected situations: customer slips on wet floor/power failure.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 

    SPECIFIC OUTCOME 3 
    Demonstrated ability to learn from our actions and to adapt performance. 
    OUTCOME NOTES 
    21. Describe how performance would be adjusted when deep cleaning floors in a Hospital environment. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Arrange or create an environment in which the learner can be fairly assessed against the outcomes. 
    ASSESSMENT CRITERION NOTES 
  • This unit must be assessed in the workplace or a realistic work environment.
  • This Unit can be assessed in isolation. 
    		•

    ASSESSMENT CRITERION 2 
    2. Evaluate the learner's ability to meet the outcomes consistently. 
    ASSESSMENT CRITERION NOTES 
  • This unit can be assessed by a combination of questioning, observation, product sample and discussions with the learner.
  • Product sample hard floor areas.
  • Questioning to cover the use of cleaning equipment.
  • Observation supplemented by questioning to cover the cleaning of soft floor coverings.
  • Questioning to cover the correct use of hazard signs and unexpected situations. 
    		•
    ASSESSMENT CRITERION RANGE 
  • Equipment: scrubbing machines, suction drying machines, buffing, shampooing machines.
  • Soft floor coverings: short and long pile carpets, rugs or mats.
  • Unexpected situations: customer slips on wet floor/power failure.
     
    		•

    ASSESSMENT CRITERION 3 
    3. Provide specific feedback to the learner on assessments and the learner's ability to meet the outcomes. 

    ASSESSMENT CRITERION 4 
    4. Complete the declaration of competence and inform the appropriate ETQA once the learner has demonstrated the ability to meet all the outcomes. 

    ASSESSMENT CRITERION 5 
    5. Counsel the learner on future assessments, necessary learning and further qualifications. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this unit standard must be registered with the FE/HE Registrar.

    3. Any institution wishing to receive skill development grants must be accredited with the relevant ETQA. Such an institution will also be registered with the relevant SETA.

    4. Moderation of assessment will be done by the relevant ETQA at its discretion. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Embedded knowledge and Critical cross-field outcomes have been included within the specific outcomes category.
    This has been done as it was deemed necessary to ensure holistic assessment occurred.

    The specific outcomes can be applied in a range of contexts.

    Many of the outcomes have been written in such a way that competence must be demonstrated in the context as opposed to in isolation from a context.

    The specific outcomes are comparable to outcomes used internationally.

    We therefore structured outcomes using the format noun + verb + condition (modifying phrase)Specific outcomes have been split into three categoriesa) knowledge and understanding (what the learner must know and understand)b) decision-making and acting (what the learner must do)c) adapting performance ( including reflexive competence)In many instances there are more than six specific outcomes, as the inclusion of critical cross-field outcomes and embedded knowledge has increased the number of specific outcomes.

    If competencies are to be clustered in a meaningful way, then these unit standards cannot be split. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others (Specific Outcome 3) 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively (Specific Outcome 6,7,9,12) 

    UNIT STANDARD NOTES 
    Essential embedded knowledge is dealt with under the specific outcomes section where "demonstrated KNOWLEDGE and UNDERSTANDING" is required.

    Recommendations and exemplars for the design of:

    Learning/Curriculum
  • The learner should practice what to do in the event of an accident through role-plays.
  • The learning program should cover the use of electrical equipment and the importance of maintaining a safe working environment.
  • The learner must be able to identify chemicals and cleaning materials for their specific purpose.
  • The learner must be able to communicate with customers.

    Performance systems
  • Ongoing measurements of the learner's ability to meet this standard are recommended.
  • A new employee should be able to achieve this unit within 1 month of being trained. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  14110   National Certificate: Accommodation Services  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Elective  14123   National Diploma: Accommodation Services  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.