SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Demonstrate the ability to use electronic mail software to send and receive messages 
SAQA US ID UNIT STANDARD TITLE
7571  Demonstrate the ability to use electronic mail software to send and receive messages 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2003-12-03  2004-12-02  SAQA 1351/03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2005-12-02   2008-12-02  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
116935  Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application  Level 2  NQF Level 02  Complete 
116945  Use electronic mail to send and receive messages  Level 2  NQF Level 02  Complete 

PURPOSE OF THE UNIT STANDARD 
People credited with this unit standard are able to :
  • demonstrate the ability to log on to the internet and use electronic mail software to send and receive messages
  • attach documents or files to a message
  • organise and manage message folders or directories within electronic message software 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Open.

    The credit value of this unit is based on a person having the prior knowledge and skills to operate a personal computer and a modem. 

    UNIT STANDARD OUTCOME HEADER 
    Demonstrate ability to log on to internet and unde 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate ability to log on to internet and understand basic uses of electronic mail software. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. A connection is established with an Internet Service Provider. 

    ASSESSMENT CRITERION 2 
    2. The electronic mail application is opened. 

    ASSESSMENT CRITERION 3 
    3. A mail inbox is opened for a specified user. 

    ASSESSMENT CRITERION 4 
    4. A mail message is opened. 

    ASSESSMENT CRITERION 5 
    5. Application Help Functions are used. 

    ASSESSMENT CRITERION 6 
    6. The electronic mail application is closed. 

    SPECIFIC OUTCOME 2 
    Adjust Basic Settings. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Viewing modes are changed. 

    SPECIFIC OUTCOME 3 
    Create and send a message. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. A new message is created. 
    ASSESSMENT CRITERION RANGE 
    Insert address in "mail to" field, insert title in "subject" field, add automatic signature, set priority
     

    ASSESSMENT CRITERION 2 
    2. Spell-checking tool is used if available. 

    ASSESSMENT CRITERION 3 
    3. A file is attached to a message. 

    ASSESSMENT CRITERION 4 
    4. Copy, cut, paste and delete tools are used. 
    ASSESSMENT CRITERION RANGE 
    Copy text, duplicate text, cut text, move text, delete text, within message, to/from another active message, from another source into message, delete file attachment.
     

    SPECIFIC OUTCOME 4 
    Read and reply to a message. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Mail is collected or opened. 

    ASSESSMENT CRITERION 2 
    2. A message in a mail folder is marked or highlighted in a mail folder. 

    ASSESSMENT CRITERION 3 
    3. A mail bin or folder is used. 

    ASSESSMENT CRITERION 4 
    4. A file attachment is opened and saved. 

    ASSESSMENT CRITERION 5 
    5. The reply function is used. 
    ASSESSMENT CRITERION RANGE 
    Reply to sender, reply to all, reply with original message, reply without original message, forward a message
     

    SPECIFIC OUTCOME 5 
    Use addressing functions and manage messages. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. An address list is modified or a new address list is created 
    ASSESSMENT CRITERION RANGE 
    Add, delete, update from incoming message, create new list
     

    ASSESSMENT CRITERION 2 
    2. Messages are sent to several addresses. 
    ASSESSMENT CRITERION RANGE 
    Reply to a message using a distribution list, copy a message to another address, use blind copy tool.
     

    ASSESSMENT CRITERION 3 
    3. Messages are managed. 
    ASSESSMENT CRITERION RANGE 
    Search for a message, delete a message, create new mail folder, move messages to a new folder.
     

    ASSESSMENT CRITERION 4 
    4. Messages are sorted. 
    ASSESSMENT CRITERION RANGE 
    By subject, by date, by sender, by size, etc.
     



    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation and community. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, organise and critically evaluate information. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical, and language skills in modes of oral and written presentations. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically (showing responsibility towards the environment and health of others). 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of society at large, by making it the underlying intention of any programme of learning to make an individual aware of the importance of:
  • reflecting on exploring a variety of strategies to learn more effectively
  • participating as responsible citizens in the life of local, national and global communities
  • being culturally and aesthetically sensitive across a range of social contexts
  • exploring education and career opportunities and
  • developing entrepreneurial opportunities. 

  • UNIT STANDARD NOTES 
    This unit standard has been replaced by:
  • 116945, which is "Use electronic mail to send and receive messages", Level 2, 2 Credits; and
  • 116935, which is "Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application", Level 2, 2 Credits. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  23833   National Certificate: Business Administration Services  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 
    Core  20177   National Certificate: Insurance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered" 
    2004-10-10  Was INSETA until Last Date for Achievement 
    Core  20639   National Certificate: Healthcare Benefits Administration: Claims Assessing  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2004-12-05  INSETA 
    Fundamental  22439   National Certificate: International Trade  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2007-11-28  Was TETA until Last Date for Achievement 
    Fundamental  49105   National Certificate: Furniture Making: Wood  Level 3  NQF Level 03  Reregistered  2023-06-30  FPMSETA 
    Elective  77163   National Certificate: Industrial Water Treatment Support System Operations  Level 2  NQF Level 02  Reregistered  2023-06-30  EWSETA 
    Elective  14657   National Certificate: Insurance Administration  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2004-04-18  INSETA 
    Elective  48494   National Certificate: Financial Services Management  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  INSETA 
    Elective  83946   National Certificate: Management  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49216   National Certificate: Pipeline Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  TETA 
    Elective  48978   Further Education and Training Certificate: Electrical Network Control  Level 4  NQF Level 04  Reregistered  2023-06-30  EWSETA 
    Elective  20773   National Certificate: Long Term Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2004-12-05  INSETA 
    Elective  23734   National Diploma: Nuclear Power Plant Process Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2009-02-18  Was EWSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. African Dream Campus 
    2. Aldabri 106 Institute for Quality Pty Ltd 
    3. Alnet Pty Ltd 
    4. ATTI Nelspruit Pty Ltd 
    5. Babina Tlou Trading and Projects cc 
    6. Bhungane Skills Development 
    7. Boksburg Correctional Services 
    8. Bosasa Youth Development Centres (Pty) Ltd 
    9. BREAKING GROUND LEARNING AND DEVELOPMENT 
    10. CENTRAL BUSINESS ACADEMY PTY LTD 
    11. Coastal Kzn F.E.T. College - Umlazi Campus 
    12. Compu Plus Training Holdings (Pty) Ltd 
    13. Coricraft Group PTY (Ltd) 
    14. CSG SKILLS INSTITUTE PTY LTD 
    15. CTU Training Solutions 
    16. DORO-ELLA PTY LTD 
    17. DYNA TRAINING PTY LTD 
    18. EDU- OPTIONS ACADEMY 
    19. Ekurhuleni East College For TVET 
    20. ESKOM DUVHA POWER STATION - OPERATIONS 
    21. ESKOM KRIEL POWER STATION OPERATIONS TRAINING 
    22. ESKOM MEDUPI POWER STATION OPERATIONS TRAINING 
    23. EXECU PRIME TRAINING 
    24. Far-Ahead Computer Training Centre Cc 
    25. Furntech Mthatha 
    26. Gijima Holdings (Pty) Ltd 
    27. GROWTH LINK 
    28. Hazyview Computer College 
    29. HEIRS TRAINING AND DEVELOPMENT PTY LTD 
    30. HOSPITALITY PROFESSIONAL 
    31. Ideal Method Trading & Projects 
    32. In Excess Trading 22 T/A ATTI Polokwane 
    33. Indub Trading c.c. 
    34. Industries Education and Training Institute 
    35. Intec College 
    36. Invuya Institute of Learning (Pty) Ltd 
    37. KINGSBURY INTERNATIONAL COLLEGE SA PTY LTD 
    38. Konani Training and Development Institute 
    39. Letaba TVET College 
    40. Longata Consultant 
    41. M-cot Corporate Training 
    42. MFISA 
    43. Northern Computer Training Centre 
    44. OMEIDA TRADING 105 
    45. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    46. PEOPLE SOLUTIONS 
    47. PhD Projects SA (Pty) Ltd 
    48. PRODUCTION MANAGEMENT INSTITUTE OF SOUTHERN AFRICA PTY LTD 
    49. RUBICON COMMUNICATIONS 
    50. SAKHISISIZWE PROJECTS 
    51. Sekhukhune FET College - Central Office 
    52. SERVILINX 65 CC T/A SKILLS DEVELOPMENT ACADEMY 
    53. Sishen Iron Ore Company (Pty) Ltd 
    54. SIYAYA SKILLS INSTITUTE EASTERN CAPE 
    55. Skills To Furnish International 
    56. Software Support And Training 
    57. Striving Mind Trading & Projects 
    58. TALENT SCULPTURE ACADEMY 
    59. TEPT (PTY) LTD 
    60. Terry Computer Services cc 
    61. THE FURNITURE TECHNOLOGY CENTRE - CAPE TOWN 
    62. Titan Trade Technologies (Pty) Ltd 
    63. TRI-ANAGRAM PTY LTD 
    64. Turfloop Training Services Cc 
    65. Ubucubu Home Industries 
    66. UKWAKHILE TRAINING 
    67. Umbuso Training Services 
    68. Umfolozi FET College - Central Office 
    69. VEB CELE & Associates (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.