SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Describe the use of stores and warehousing in operations 
SAQA US ID UNIT STANDARD TITLE
377384  Describe the use of stores and warehousing in operations 
ORIGINATOR
SGB Manufacturing and Assembly Processes 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is required by people working in the manufacturing environment who need to understand the functions of the store and the warehouse and are tasked with the responsibility to understand the need for improvement in supply chain operations, control stock and understand the layout of a warehouse according to workplace requirements.

Learners credited with this unit standard are able to:
  • Differentiate between the functions of the store and the warehouse in a manufacturing environment.
  • Explain the importance of stock control in order to improve supply chain operations.
  • Discuss the principles of operations of a Warehouse Management System (WMS).
  • Discuss space requirements in order to identify appropriate layout of a warehouse.
  • Explain productivity in a warehouse.
    > Range: push production and pull production.
  • Explain various storage methods.
  • Discuss the scheduling of production in a push system.
  • Describe the procedure to authorise push activities.
  • Perform push and pull activities within a specific environment.
  • Discuss visual signaling (pull systems). 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Mathematical Literacy at NQF Level 2.
  • Communication at NQF Level 2. 

  • UNIT STANDARD RANGE 
    Specific range statements are provided in the body of the unit standard where they apply to particular outcomes or assessments. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Differentiate between the functions of the store and the warehouse in a manufacturing environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The roles pertaining to the store and the warehouse in a manufacturing environment are discussed in terms of their differences. 

    ASSESSMENT CRITERION 2 
    The objectives of warehousing and stores operations are explained in line with Operations Management Body of Knowledge (OMBOK). 

    ASSESSMENT CRITERION 3 
    Different types of warehouses are identified and their similarities and differences are discussed. 

    ASSESSMENT CRITERION 4 
    The areas of responsibility assigned to a warehouse and store teams are explained using examples. 

    SPECIFIC OUTCOME 2 
    Improve supply chain operations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of the supply chain is defined in line with industry standards. 

    ASSESSMENT CRITERION 2 
    The supply chain process is described using a diagram. 

    ASSESSMENT CRITERION 3 
    Improvement of the supply chain is discussed and applied according to procedures. 

    ASSESSMENT CRITERION 4 
    The flow of supply, demand and information in a supply chain are explained according to company procedures. 

    ASSESSMENT CRITERION 5 
    The flow of products and services from supplier to customer is discussed using a diagram. 

    SPECIFIC OUTCOME 3 
    Explain the importance of and apply stock movement and control. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The importance of controlling movement of goods into and out of the warehouse is described in line with Operations Management Body of Knowledge (OMBOK). 

    ASSESSMENT CRITERION 2 
    The stock controller's responsibilities are described according to procedures. 

    ASSESSMENT CRITERION 3 
    The importance of centralized and decentralized warehousing is explained in line with Operations Management Body of Knowledge (OMBOK). 

    ASSESSMENT CRITERION 4 
    The benefits of centralized and decentralized warehousing are compared in line with Operations Management Body of Knowledge (OMBOK). 

    ASSESSMENT CRITERION 5 
    Stock control procedures are applied according to company's requirements. 

    ASSESSMENT CRITERION 6 
    Discuss the main operations of a warehouse management system (WMS). 

    SPECIFIC OUTCOME 4 
    Discuss space requirements of a warehouse. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The need for sufficient space for short and long term requirements of a warehouse is explained according to given rules. 
    ASSESSMENT CRITERION RANGE 
    Requirements include but are not limited to holding requirements, workflow requirements, future requirements and product returns.
     

    ASSESSMENT CRITERION 2 
    Expansion of space is discussed using given examples. 

    ASSESSMENT CRITERION 3 
    The need for space for product arrivals is discussed using examples. 

    ASSESSMENT CRITERION 4 
    The method to store and distribute products is discussed using examples. 

    SPECIFIC OUTCOME 5 
    Suggest a basic layout of a warehouse. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Layout and design principles and objectives are explained using examples. 
    ASSESSMENT CRITERION RANGE 
    Layout includes but is not limited to shipping and receiving areas, order-picking and preparation areas and reserve storage areas.
     

    ASSESSMENT CRITERION 2 
    The relationship between warehouse layout and a materials handling system is explained using given examples. 

    ASSESSMENT CRITERION 3 
    A basic layout of a store is suggested and presented using given examples. 

    SPECIFIC OUTCOME 6 
    Explain productivity in a warehouse. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of store productivity is discussed in line with Operations Management Body of Knowledge (OMBOK). 

    ASSESSMENT CRITERION 2 
    Productive resources are discussed according to their uses. 

    ASSESSMENT CRITERION 3 
    The changes in productivity levels are discussed according to procedures. 

    ASSESSMENT CRITERION 4 
    Methods to improve productivity are discussed in line with industry standards. 
    ASSESSMENT CRITERION RANGE 
    Methods include but are not limited to reduction models, expansion models and static models.
     

    ASSESSMENT CRITERION 5 
    The results of increase and decrease in productivity is discussed using given data. 

    ASSESSMENT CRITERION 6 
    The concept of labour and equipment productivity are explained using examples. 

    ASSESSMENT CRITERION 7 
    A basic productivity improvement plan in a warehouse environment is suggested according to procedures. 
    ASSESSMENT CRITERION RANGE 
    Suggestions to include inter alia aspects such as space, placement of stock, mechanising, accessibility, monitoring and customer service.
     

    ASSESSMENT CRITERION 8 
    The concept of ergonomics in the workplace is explained using given data. 

    SPECIFIC OUTCOME 7 
    Explain various storage methods. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of storage is explained in line with operations management body of knowledge. 
    ASSESSMENT CRITERION RANGE 
    Concepts of storage include but are not limited to dedicated storage, random location storage, zone storage and point of use storage
     

    ASSESSMENT CRITERION 2 
    The concept of cross docking operations is explained in line with Operations Management Body of Knowledge (OMBOK). 

    ASSESSMENT CRITERION 3 
    The process of sortation is described in line with Operations Management Body of Knowledge (OMBOK). 

    ASSESSMENT CRITERION 4 
    The importance of mezzanine floors in a warehouse is explained using given data. 

    SPECIFIC OUTCOME 8 
    Discuss the scheduling of production (push system). 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Push characteristics are defined. 
    ASSESSMENT CRITERION RANGE 
    Ensure that push systems are defined taking into consideration where the material is when it is being pushed.
     

    ASSESSMENT CRITERION 2 
    Weaknesses in a push system are described. 
    ASSESSMENT CRITERION RANGE 
    Disruption in the process, short-interval changes.
     

    ASSESSMENT CRITERION 3 
    The term 'job shops' are described in line with distinct routing. 

    ASSESSMENT CRITERION 4 
    The push system within a job shop environment is discussed following prescribed procedures. 

    SPECIFIC OUTCOME 9 
    Describe the procedure to authorise push activities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Criteria for authorisation are described according to procedures. 

    ASSESSMENT CRITERION 2 
    Documentation used in the push system is described using examples. 

    ASSESSMENT CRITERION 3 
    Requirements and availability are checked according to procedures. 

    ASSESSMENT CRITERION 4 
    Capacity requirements are determined according to procedures. 

    ASSESSMENT CRITERION 5 
    Shortages are managed according to procedures. 
    ASSESSMENT CRITERION RANGE 
    Capacity, material and other shortages.
     

    ASSESSMENT CRITERION 6 
    Schedules are adjusted according to procedures. 

    SPECIFIC OUTCOME 10 
    Perform push activities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The principles of management by walking around (MBWA) are explained in line with Operations Management Body of Knowledge (OMBOK). 

    ASSESSMENT CRITERION 2 
    The concept of dispatching is described and dispatching is performed in line with procedures. 

    ASSESSMENT CRITERION 3 
    Characteristics of a dispatch list are discussed using examples. 

    ASSESSMENT CRITERION 4 
    Job selection is defined and applied according to procedures. 

    ASSESSMENT CRITERION 5 
    Priority rules are identified, explained and applied according to selection procedure. 

    ASSESSMENT CRITERION 6 
    Expediting and de-expediting are defined and applied in line with procedures. 

    SPECIFIC OUTCOME 11 
    Discuss visual signaling (pull systems). 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The primary objectives of visual signaling (pull system) are listed in line with Operations Management Body of Knowledge (OMBOK). 

    ASSESSMENT CRITERION 2 
    Pull methodology is explained using a diagram. 

    ASSESSMENT CRITERION 3 
    The characteristics of a pull system are described in line with Operations Management Body of Knowledge (OMBOK). 

    SPECIFIC OUTCOME 12 
    Perform pull activities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Requirements for performing pull activities are listed according to procedure. 

    ASSESSMENT CRITERION 2 
    Synchronous production is defined, explained and applied in line with procedure. 

    ASSESSMENT CRITERION 3 
    The importance of flexibility in a pull system is explained using examples. 

    SPECIFIC OUTCOME 13 
    Describe pull systems within a Kanban environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The terms 'Kanban' and 'Kanban ceiling' are defined in line with Operations Management Body of Knowledge (OMBOK). 

    ASSESSMENT CRITERION 2 
    The Kanban method is described and Kanban rules are discussed using examples. 

    ASSESSMENT CRITERION 3 
    The concept of drum-buffer-rope is explained using a diagramme. 

    ASSESSMENT CRITERION 4 
    Types of Kanbans are described in line with Operations Management Body of Knowledge (OMBOK). 
    ASSESSMENT CRITERION RANGE 
    Brand name kanban and generic kanban.
     

    ASSESSMENT CRITERION 5 
    A two-card kanban and a single-card kanban operation are explained. 

    ASSESSMENT CRITERION 6 
    The process of authorisation to build or move a Kanban is discussed according to procedures. 

    SPECIFIC OUTCOME 14 
    Report on push production and pull production. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Factors that make shop feedback difficult are discussed in line with Operations Management Body of Knowledge (OMBOK). 

    ASSESSMENT CRITERION 2 
    Information for the reports is collected and recorded using appropriate techniques. 

    ASSESSMENT CRITERION 3 
    Data collection techniques include but are not limited to manual methods, personal interviews and meetings. 

    ASSESSMENT CRITERION 4 
    Reports on push production are prepared with due regard to production progress, capacity requirements and material supply. 

    ASSESSMENT CRITERION 5 
    Reports on pull production are prepared according to company criteria. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Essential embedded knowledge will be assessed through assessment of the specific outcomes in terms of the stipulated assessment criteria. Candidates are unlikely to achieve all the specific outcomes, to the standards described in the assessment criteria, without knowledge of the enlisted embedded knowledge.

    The following embedded knowledge is addressed in an integrated way in the unit standard:
  • The role and responsibilities of the store and warehouse.
  • Supply chain operations.
  • Stock control.
  • The main operations of a warehouse management system (WMS).
  • Space requirements of a warehouse.
  • Warehouse layout plan.
  • Productivity in a warehouse.
  • Storage methods.
  • Scheduling production.
  • Visual signaling. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems and make decisions using critical and creative thinking when improving supply chain operations and suggesting space requirements of a warehouse. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as members of a team and know one's responsibility in the work environment to improve supply chain operations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information regarding stock control and differentiating between the roles and responsibilities of a store and a warehouse and use warehouse space optimally. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentations manage stock control processes. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  83946   National Certificate: Management  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. College of Production Technology 
    2. Continental Tyres SA (Pty) Ltd (NEW BRIGHTON) (TP) 
    3. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    4. Production Management Institute 
    5. Production Management Institute of Southern Africa (PMI) 
    6. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    7. Production Management Institute of Southern Africa - Durban 
    8. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    9. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.