SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify and solve problems pertaining to production machines 
SAQA US ID UNIT STANDARD TITLE
335863  Identify and solve problems pertaining to production machines 
ORIGINATOR
SGB Manufacturing and Assembly Processes 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  15 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9890  Anticipate and troubleshoot machine functioning  Level 4  NQF Level 04  16  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard develops competencies in anticipating and troubleshooting problems that could occur during the operation and monitoring of machines involved in the production process. The standard alerts learners to be proactive so that maintenance and repairs that have to be carried out do not unnecessarily delay the production process and compromise on the quality of the product and on customer demands.

Learners credited with this standard will be able to:
  • Discuss production machines in terms of troubleshooting.
  • Discuss the specifications for the product and the machine.
  • Discuss monitoring techniques in the production process.
  • Compile and analyse information or data.
  • Apply problem solving techniques.
  • Monitor, conduct maintenance and follow up in a production process. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF Level 3.
  • Mathematical Literacy at NQF Level 3.
  • 'Prepare to monitor and adjust production machines' at NQF Level 3.
  • 'Monitor and adjust production machines' at NQF Level 3. 

  • UNIT STANDARD RANGE 
  • The automotive components environment includes both the manufacturing and assembly departments or sections.
  • This Unit Standard is not restricted to the automotive environment. It can be used in any component assembly or manufacturing context.
  • Production process' includes both manufacturing and assembly. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Discuss production machines in terms of troubleshooting. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The common causes of failure are identified and discussed to enable resolution of machine malfunction. 

    ASSESSMENT CRITERION 2 
    The machine's capabilities are discussed in terms of machine specifications and optimal operation. 

    ASSESSMENT CRITERION 3 
    The relationships between the machine and the process is explored in terms of a number of production-related factors. 
    ASSESSMENT CRITERION RANGE 
    Factors include but are not limited to the process stages for which the machine is used, production efficiencies, the cause and effect relationships between the machines in the process and the process itself, the impact of the machines on the process and the process on the machines.
     

    ASSESSMENT CRITERION 4 
    The importance of keeping indicators within tolerances after repairs or maintenance is described in relation to the impact on the product and on the machine. 

    ASSESSMENT CRITERION 5 
    The machine is operated within machine parameters. 

    SPECIFIC OUTCOME 2 
    Discuss the specifications for the product and the machine. 
    OUTCOME RANGE 
    This may be for all machines in the process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The specifications for each machine and the product in each of the process stages are listed and discussed in terms of the information on the Operating Control Ticket (OCT). 

    ASSESSMENT CRITERION 2 
    The production process stages are illustrated in terms of the activities associated with each process stage. 

    ASSESSMENT CRITERION 3 
    The optimum performance against actual performance of machines is compared to determine whether the machine has been set-up correctly. 

    ASSESSMENT CRITERION 4 
    Machine malfunctioning is analysed in terms of the impact on the product and process at each stage and potential remedies. 

    SPECIFIC OUTCOME 3 
    Discuss monitoring techniques in the production process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Monitoring techniques are described in terms of their use at each stage of the production process. 

    ASSESSMENT CRITERION 2 
    The standards of indicators for each machine are identified from standard operating procedures. 

    ASSESSMENT CRITERION 3 
    The parameters of indicators relevant to the machine are explained to ensure that deviations are identified. 

    ASSESSMENT CRITERION 4 
    The importance of maintaining optimum machine standards are discussed in terms of the implications for the product, process, customers and organisation. 

    ASSESSMENT CRITERION 5 
    The importance of analytical observations is discussed in terms of the reason why they are performed and the method used in performing them. 

    SPECIFIC OUTCOME 4 
    Compile and analyse information or data. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The plotting and capturing of data is explained in terms of data requirements for accurate observations. 

    ASSESSMENT CRITERION 2 
    The reason for and the methods used to analyse data are discussed to yield a comprehensive idea of the performance of the production process. 

    ASSESSMENT CRITERION 3 
    Data is collected and managed using a methodology or company procedure that is appropriate to the context. 

    ASSESSMENT CRITERION 4 
    Data is interpreted using various techniques and compared with parameters. 

    ASSESSMENT CRITERION 5 
    The optimum output is compared with current output to ensure that the production process is managed optimally. 

    SPECIFIC OUTCOME 5 
    Apply problem solving techniques. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Problem solving techniques are discussed and applied to ensure continuity in the production process. 
    ASSESSMENT CRITERION RANGE 
    These include but are not limited to rational problem solving, creative problem solving, root cause analysis.
     

    ASSESSMENT CRITERION 2 
    Trouble shooting techniques are applied to identify the component or condition causing the problem. 
    ASSESSMENT CRITERION RANGE 
    These include but are not limited to half split method, algorithms, twenty questions, logical flow-diagram.
     

    ASSESSMENT CRITERION 3 
    The different decision making techniques and styles are discussed to determine the best technique in different contexts. 

    ASSESSMENT CRITERION 4 
    Corrective action procedures are applied to deviations in the process in accordance with organisational requirements. 

    ASSESSMENT CRITERION 5 
    The benefit of correctly diagnosing malfunctioning on machine and production efficiencies is contrasted with the implications of not diagnosing a problem. 

    ASSESSMENT CRITERION 6 
    Problems or maintenance requirements are reported to appropriate personnel using company protocol and procedures. 

    SPECIFIC OUTCOME 6 
    Monitor, conduct maintenance and follow up in a production process. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Maintenance processes and procedures are discussed in terms of company policy and the various types of maintenance. 

    ASSESSMENT CRITERION 2 
    The importance of effective follow ups is explained in terms of the advantages to the process. 

    ASSESSMENT CRITERION 3 
    Follow ups with relevant maintenance personnel are confirmed to ensure that maintenance work had been performed. 

    ASSESSMENT CRITERION 4 
    Maintenance and repairs carried out are reported timeously using the appropriate documentation as per the company's protocols. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable the achievement of this unit standard must be accredited as a provider with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQA policies and guidelines for assessment and moderation.
  • Moderation must include both internal and external moderation of assessments at exit points of the qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described both in individual unit standards as well as the integrated competence described in the qualification. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Names & functions of:
  • Equipment and machinery.
  • Equipment indicators.
  • Moving and wearing parts.

    Attributes, descriptions, characteristics & properties:
  • Machinery specifications and capacity.
  • Preventive maintenance.
  • Common causes of equipment failure.
  • Common areas of wear and tear on equipment.

    Sensory cues:
  • Visual and sound cues which indicate equipment malfunction.

    Purpose of:
  • Preventive maintenance schedules.
  • Monitoring equipment functioning.
  • Suggesting improvements to equipment functioning.

    Processes, events, causes and effects, implications:
  • Impact of early diagnosis of equipment malfunctioning.

    Procedures and techniques:
  • Monitoring techniques.
  • Steps to follow to identify and anticipate problems.
  • Documentation procedures.

    Regulations, legislation, agreements, policies, standards:
  • Procedures for ensuring safety.
  • Procedures for reporting major problems with machinery and equipment.
  • In-company maintenance standards.

    Theory: Rules, principles, laws:
  • Principles of physical science and basic machine theory including electrical, mechanical, hydraulics and pneumatics theory.

    Relationships, systems:
  • Impact of troubleshooting and diagnosing malfunctions on equipment on production efficiencies. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Engaging with product faults related to equipment functioning and undertake appropriate actions.
  • Correcting conditions or practices which will damage or reduce the life of the equipment. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation, community to:
  • Interact with maintenance specialists to troubleshoot and determine most effective ways of repairing problems/improving machine efficiency.
  • Work and communicate effectively in team processes. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsively and effectively when:
  • Planning and executing monitoring, diagnostic and troubleshooting activities without interference with production.
  • Applying problem-solving techniques.
  • Compiling and analysing information data.
  • Follow-up with maintenance personnel. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information to:
  • Gather and analyse information on equipment functioning and troubleshoot on potential solutions to problems. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation to:
  • Consult with maintenance personnel and report on discussions and decisions taken. 

  • UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and the health of others by:
  • Using the equipment according to manufacturer's instructions.
  • Using a methodical approach to diagnosing and troubleshooting equipment problems. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that the problem-solving contexts do not exist in isolation when troubleshooting potential machine problems which can impact on product quality, machine repair requirements and overall costs as well as on safety, health and the environment. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9890, " Anticipate and troubleshoot machine functioning", Level 4, 16 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Core  79687   Further Education and Training Certificate: Metal and Engineering Manufacturing Processes  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  80928   National Certificate: Confectionery (Chocolate, Sugar and Biscuit) Manufacturing  Level 3  NQF Level 03  Reregistered  2018-06-30  FOODBEV 
    Elective  77983   Further Education and Training Certificate: Marine Engineering Watchkeeping  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2013-04-07   


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Bell Equipment Company SA (Pty) Ltd (ALTON) (TP) 
    2. College of Production Technology 
    3. Columbus Stainless (Pty) Ltd (MIDDELBURG) (TP) 
    4. CREATIVE FOUNDATION TRAINING 
    5. HV Consultants (Pty) Ltd (PORT ELIZABETH) (TP) 
    6. Izizwe Training Centre (Pty) Ltd T/A Simtech Training (NORTHDENE) (TP) 
    7. Keewave Trading 403 (Pty) Ltd T/A VH Consulting (DURBAN) (TP) 
    8. Mercedes Benz South Africa (Pty) Ltd (CENTURION) (TP) 
    9. Mercedes Benz South Africa (Pty) Ltd (EAST LONDON) (TP) 
    10. MZANSI SKILLS BASE CC (Selby)(TP) 
    11. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    12. Planet Waves 237 (Pty) Ltd T/A Occupational Learning Centre (OLC) (PRE 
    13. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    14. SMITHS MANUFACTURING (PTY) LTD (New Germany)(TP) 
    15. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    16. Wilbat Projects 148 (Pty) Ltd (ISIPINGO) (TP) 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.