SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Demonstrate knowledge of and operate slot machines 
SAQA US ID UNIT STANDARD TITLE
258069  Demonstrate knowledge of and operate slot machines 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7916  Demonstrate knowledge of slot machines and operation  Level 4  NQF Level 04  10  Complete 

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to enable learners to develop an understanding of slot machines and how they work. This knowledge would equip them to operate and supervise slot machines in a gaming environment.

On achievement of this unit standard the learner will understand and be able to:
  • Understand the operation of a slot machine.
  • Convey information to clients.
  • Operate a slot machine. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Mathematical literacy at NQF Level 3 or equivalent.
  • Communication at NQF Level 3 or equivalent. 

  • UNIT STANDARD RANGE 
    Where applicable, range statements have been included under individual specific outcomes or assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Understand the operation of a slot machine. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Coin/note/card paths and routes are understood so as to be able to identify where problems might occur and to be able to answer customer queries. 

    ASSESSMENT CRITERION 2 
    The basic operation of a slot machine is understood and explained in terms of how customers use them. 

    ASSESSMENT CRITERION 3 
    The role of slot machines is explained as it pertains to enhancing overall revenue of a casino. 

    ASSESSMENT CRITERION 4 
    Possible minor malfunctions that can arise are identified together with the way in which they may be rectified to ensure on-going operation. 

    ASSESSMENT CRITERION 5 
    The procedures to be followed when a slot machine develops a major problem which prevents its further use are described to ensure that the problem is dealt with as speedily as possible. 

    ASSESSMENT CRITERION 6 
    Game types are accurately and correctly identified over a range of machines. 
    ASSESSMENT CRITERION RANGE 
    Includes but is not limited to gaming machines, reel, video.
     

    ASSESSMENT CRITERION 7 
    Components of various gaming machines are identified focusing on the purpose of each. 
    ASSESSMENT CRITERION RANGE 
    Includes but is not limited to soft and hard meters, comparitor/card acceptors, reels videos, currency acceptors.
     

    SPECIFIC OUTCOME 2 
    Convey information to clients. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The operation of a range of slot machines is demonstrated to a customer. 

    ASSESSMENT CRITERION 2 
    Coin, note and card routes are clearly outlined to a client. 

    ASSESSMENT CRITERION 3 
    Pay tables are demonstrated to a client. 

    ASSESSMENT CRITERION 4 
    Client questions pertaining to a slot machine and its operation are answered to the client's satisfaction. 

    SPECIFIC OUTCOME 3 
    Operate a slot machine. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Tilt codes are accurately and correctly identified as these pertain to the operation of a slot machine. 

    ASSESSMENT CRITERION 2 
    Machine manufacturers are accurately identified in order to refer any malfunctions to the appropriate manufacturer where appropriate. 

    ASSESSMENT CRITERION 3 
    Minor malfunctions arising are dealt with effectively and speedily to ensure continuous operation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard, including through the Recognition of Prior Learning (RPL), may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Relevant knowledge of coin/note/card path and routes.
  • Appropriate customer communication methods and customer care.
  • Appropriate knowledge and use of machines.
  • Relevant knowledge of machine operation. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Information evaluation is called for when the interrelationships between gaming machines, cashier department and customer are clearly explained. 

    UNIT STANDARD CCFO SCIENCE 
    Use of information technology equipment and systems is evidenced when working with the intricacies of operating a slot machine. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Inter-relatedness of systems is demonstrated when explaining the relevant interrelationships within the context of slot machine operation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 7916, "Demonstrate knowledge of slot machines and operation", Level 4, 10 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  63269   National Certificate: Gaming Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.