SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Carry out fault finding, fault resolution, repair, maintenance and servicing of gaming machines and gaming related equipment and systems 
SAQA US ID UNIT STANDARD TITLE
258064  Carry out fault finding, fault resolution, repair, maintenance and servicing of gaming machines and gaming related equipment and systems 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to enable the safe, efficient and correct completion of maintaining, servicing or fault-finding and fault-resolving or repairs to machines, equipment and systems in a gaming situation.

On achievement of this unit standard the learner will understand and be able to:
  • Comply with relevant Gaming Board Rules and Regulations, other legislation and company policies and procedures.
  • Conduct maintenance and servicing of gaming machines and gaming related equipment and systems.
  • Carry out fault finding and fault resolution of gaming machines and gaming related equipment and systems.
  • Complete repairs covered by company policy and procedure and oversee other repairs.
  • Respond to relevant issues. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Mathematical Literacy at NQF Level 3 or equivalent.
  • Communication at NQF Level 3 or equivalent. 

  • UNIT STANDARD RANGE 
    Where applicable, range statements have been included under individual specific outcomes or assessment criteria. This unit standard does not cover installation, removal, converting or upgrading of machines, equipment and systems in the gaming situation, although such activities may occur at the same time. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Comply with relevant Gaming Board Rules and Regulations, other legislation and company policies and procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Relevant gaming Board Rules and Regulations pertaining to repairing and servicing gaming machines and related equipment are explained using practical examples of what may and may not be done. 

    ASSESSMENT CRITERION 2 
    Other legislation impacting on this operation is identified and an indication given of how it must be complied with when fault finding, repairing and maintaining gaming machines and related equipment. 

    ASSESSMENT CRITERION 3 
    Company policy and procedures are understood as they relate to conducting fault finding, fault resolution, repair, maintenance and servicing of gaming machines and gaming related equipment and systems. 

    ASSESSMENT CRITERION 4 
    Occupational health and safety requirements are understood as they apply to fault finding, fault resolution, repair, maintenance and servicing of gaming machines and gaming related equipment and systems. 

    SPECIFIC OUTCOME 2 
    Conduct maintenance, fault finding, fault resolution, servicing and repair of gaming machines and gaming related equipment and systems. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Operations related to the maintenance and servicing of gaming machines are carried out in accordance with laid down legislation, regulations and organisational policy and procedures. 

    ASSESSMENT CRITERION 2 
    Operations related to the fault finding and fault resolution of gaming machines are carried out according to organizational policy and procedures. 

    ASSESSMENT CRITERION 3 
    Due care of customers, operations and assets of the organisation is taken while completing the maintenance or service. 

    ASSESSMENT CRITERION 4 
    Relevant documentation related to fault finding and fault resolution and repairs is completed according to company procedure and within a specified period. 

    SPECIFIC OUTCOME 3 
    Complete repairs covered by company policy and procedure and oversee other repairs. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Repairs covered by company policy are completed successfully. 

    ASSESSMENT CRITERION 2 
    Repairs which have to be outsourced are monitored to ensure contract agreements are adhered to. 

    ASSESSMENT CRITERION 3 
    Appropriate stock levels of parts and spares are maintained so as to ensure minimal disruption to gaming machine and equipment operation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against the unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Fault finding techniques for gaming machines and gaming related equipment and systems.
  • Fault resolution methods of gaming machines and gaming related equipment and systems.
  • Forms and methods of repair to gaming machines and gaming related equipment and systems.
  • Techniques to maintain and service gaming machines and gaming related equipment and systems. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem identification and solution is evidenced when carrying out fault finding and fault resolution of gaming machines and gaming related equipment and systems. 

    UNIT STANDARD CCFO WORKING 
    Team work is emphasized when relationships between team members and departments are conducted appropriately. 

    UNIT STANDARD CCFO ORGANISING 
  • Self-organisation and management skills are employed when ensuring availability of appropriate access, colleagues, equipment and consumables for fault finding, fault resolution or repairs of gaming machines and gaming related equipment.
  • Self-organisation is demonstrated when appropriate stock of parts and spares are maintained which could be used for technical activities related to gaming machines and gaming related equipment and systems. 

  • UNIT STANDARD CCFO SCIENCE 
    Science and technology is employed when using the appropriate instruments to conduct maintenance and servicing of gaming machines and gaming related equipment and systems. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Problem solving is manifested when solutions are identified and selected where repairs are required to gaming machines and gaming related equipment. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  63269   National Certificate: Gaming Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.