SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Deal Blackjack 
SAQA US ID UNIT STANDARD TITLE
258059  Deal Blackjack 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7904  Deal Blackjack  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to enable each learner to pace all blackjack games dealt so as to maximise revenue and enhance customer satisfaction. The individual should develop competent usage of all the relevant technology and perform all tasks of the dealing cycle in a quick and efficient manner.

On achievement of this unit standard the learner will understand and be able to:
  • Handle all aspects of the dealing cycle.
  • Adhere to blackjack dealing procedures.
  • Assist customers with playing Blackjack.
  • Understand the game of Blackjack. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 3.
  • Mathematical Literacy at NQF Level 3. 

  • UNIT STANDARD RANGE 
    Where applicable, range statements have been included under individual specific outcomes or assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Handle all aspects of the dealing cycle. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Cards are handled correctly, demonstrating the appropriate skills. 
    ASSESSMENT CRITERION RANGE 
    Includes but is not limited to spreading, shuffling, dealing cards, picking up.
     

    ASSESSMENT CRITERION 2 
    Knowledge of card values, hands and odds is demonstrated when dealing Blackjack. 

    ASSESSMENT CRITERION 3 
    Payout is executed accurately and quickly during the dealing cycle. 
    ASSESSMENT CRITERION RANGE 
    Includes but is not limited to surrender, insurance, single denominations, mixed denominations, Blackjack.
     

    ASSESSMENT CRITERION 4 
    Chips are handled correctly during the dealing cycle. 
    ASSESSMENT CRITERION RANGE 
    Includes but is not limited to buy ins, checking bets, paying out, cashing out.
     

    ASSESSMENT CRITERION 5 
    Dealing is paced to match the table action in various situations. 
    ASSESSMENT CRITERION RANGE 
    Includes but is not limited to busy periods, quiet periods, promotions.
     

    SPECIFIC OUTCOME 2 
    Adhere to blackjack dealing procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Gaming Board and company procedures relating to Black jack are stated emphasising the impact of not following these procedures. 

    ASSESSMENT CRITERION 2 
    A high level of security is maintained when dealing Blackjack. 

    ASSESSMENT CRITERION 3 
    Action taken when dealing with problems arising while dealing Blackjack is justified with reasons given for choices made. 
    ASSESSMENT CRITERION RANGE 
    Problems:
  • Includes but is not limited to cards dealt incorrectly, exposed cards, marked cards, cheat moves.
     

  • ASSESSMENT CRITERION 4 
    Security checks are followed accurately, demonstrating competence regarding maximums, minimums and multiples. 

    ASSESSMENT CRITERION 5 
    Clear and audible mandatory announcements are made to inspector and customers. 

    SPECIFIC OUTCOME 3 
    Assist customers with playing Blackjack. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Customers' questions on the game are answered clearly. 

    ASSESSMENT CRITERION 2 
    Customer options are dealt with efficiently and accurately. 

    ASSESSMENT CRITERION 3 
    The rules of Blackjack are clearly explained to customers. 
    ASSESSMENT CRITERION RANGE 
    Includes but is not limited to insurance, surrender, card/no card, split, double.
     

    ASSESSMENT CRITERION 4 
    The interrelationship between effective dealing and providing effective customer assistance is described as these relate to customer satisfaction. 

    SPECIFIC OUTCOME 4 
    Understand the game of Blackjack. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The rules of Blackjack are understood and can be clearly communicated to others. 

    ASSESSMENT CRITERION 2 
    A range of Blackjack games are described specific to your organization with an explanation given of their differences. 

    ASSESSMENT CRITERION 3 
    An explanation is given of the importance of knowing all aspects of Blackjack as a dealer. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge underpinning the above specific outcomes is:
  • Technical aspects of dealing Blackjack.
  • Rules of Blackjack.
  • Relevant aspects of customer satisfaction.
  • Relevant Gaming Board regulations and company procedures related to dealing Blackjack.
  • Mandatory announcements. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem solving skills are employed dealing with problems arising from Blackjack hands. 

    UNIT STANDARD CCFO ORGANISING 
    Organisation and management of self is evidenced when dealing is paced to match the table action. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communication is used when assisting customers with playing Blackjack. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Inter-relatedness of systems is seen when describing the interrelationship between dealing effectively and customer satisfaction. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 7904, "Deal Blackjack", Level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  63269   National Certificate: Gaming Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.