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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Process table transactions 
SAQA US ID UNIT STANDARD TITLE
258039  Process table transactions 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7890  Process table transactions  Level 3  NQF Level 03  4   

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to enable the accurate and efficient processing of table transactions. Successful learner cashiers will contribute towards the smooth running of the cashier's department.

On achievement of this unit standard the learner will understand and be able to:
  • Process table transactions.
  • Describe various interrelationships that exist in processing table transactions. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Mathematical Literacy at NQF Level 2 or equivalent.
  • Communication at NQF Level 2 or equivalent. 
    		•

    UNIT STANDARD RANGE 
    The typical scope and context of this unit standard is compliance with regulations for processing table transactions in a casino environment. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Process table transactions. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Relevant gaming board requirements and company procedures pertaining to the processing of table transactions are outlined and described using practical examples of what may and may not be done. 

    ASSESSMENT CRITERION 2 
    Table transactions are processed accurately according to company policy and procedure. 
    ASSESSMENT CRITERION RANGE 
    Opening/closing of table floats, table fills, table credits.
     

    ASSESSMENT CRITERION 3 
    All information pertaining to relevant fill/credit requests, computer capture and/or manual documentation, seals and printouts is integrated in line with company procedure. 

    ASSESSMENT CRITERION 4 
    All relevant paperwork is completed accurately according to company policy and procedure. 

    ASSESSMENT CRITERION 5 
    The importance of cashiers processing table transactions accurately and quickly is outlined as it impacts on customer service and revenue generated. 

    SPECIFIC OUTCOME 2 
    Describe the relationships that exist between the different people in the gaming environment involved in table transactions. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The interrelationships between the processing of table transactions, security and surveillance is described to show the importance of communication. 

    ASSESSMENT CRITERION 2 
    The functions of the runner and the cashier are explained focussing on their responsibilities. 

    ASSESSMENT CRITERION 3 
    The action to be taken when paperwork is incorrectly completed (fills for wrong tables, wrong table closing sheet) is described in terms of who must be involved in rectifying the situation. 

    ASSESSMENT CRITERION 4 
    The importance of verifying the table transaction (dirty stacks, short/over stack) by two people is explained focussing on the problems if only one person is involved. 

    ASSESSMENT CRITERION 5 
    The requirement of mandatory announcements when processing table transactions is explained in terms of organisational, requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable the achievement of this unit standard must be accredit as a provider with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQA's policies and guidelines for assessment and moderation; in terms of agreements reached around assessment and moderation between ETQA's (including professional bodies); and in terms of the moderation guideline detailed under point 4 immediately below.
  • Moderation must include both internal and external moderation of assessments at exit points of the qualification, unless ETQA policies are specified otherwise. Moderation should also encompass achievement of the competence described both in individual unit standards as well as the integrated competence described in the qualification. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge, which should be embedded in the process to enable the learner to become competent in all of the Specific Outcomes, includes:
  • Relevant provincial gaming requirements and company procedures.
  • Interrelationships among relevant departments.
  • Relevant communication techniques.
  • Customer service.
  • Security concerning table transactions. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem identification is needed when the importance of security is explained for the easy identification of cheaters involving table transactions. 

    UNIT STANDARD CCFO WORKING 
    Teamwork is involved when all the departments show the importance of communication to combat cheating. 

    UNIT STANDARD CCFO SCIENCE 
    Technology is used when computers are used to track cheaters and store data for future records. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 7890, "Process table transactions", Level 3, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  63269   National Certificate: Gaming Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.