SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Process slots transactions and redeem and retrieve slots shorts 
SAQA US ID UNIT STANDARD TITLE
258038  Process slots transactions and redeem and retrieve slots shorts 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7891  Process slots transactions and redeem and retrieve slots shorts  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to develop competency in processing slots transactions as well as the redeeming and retrieval of slots shorts.

On achievement of this unit standard the learner will understand and be able to:
  • Verify cash and coins.
  • Investigate shortages and potential fraud.
  • Redeem and retrieve slots shortages.
  • Process slots transactions. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Mathematical Literacy at NQF Level 3.
  • Communication at NQF Level 3. 

  • UNIT STANDARD RANGE 
    Where applicable, range statements have been included under individual specific outcomes or assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Verify cash and coins. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The verification process is followed accurately in accordance with company procedure. 

    ASSESSMENT CRITERION 2 
    The weighing process used for verification is engaged with when differentiating between cash and coins. 

    SPECIFIC OUTCOME 2 
    Investigate shortages and potential fraud. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The importance of verification and a general awareness of irregularities is explained in terms of the need to prevent fraudulent activity. 

    ASSESSMENT CRITERION 2 
    The correct company procedure is followed when investigating shortages and potential fraud. 

    ASSESSMENT CRITERION 3 
    The effect of fraud and theft is described as it impacts on the company and the casino industry as a whole. 

    ASSESSMENT CRITERION 4 
    All paperwork and relevant follow-up procedures are completed in ensuring that the process is concluded satisfactorily. 

    SPECIFIC OUTCOME 3 
    Redeem and retrieve slots shortages. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Slots shortages are redeemed and retrieved according to company procedure. 

    ASSESSMENT CRITERION 2 
    Gaming board requirements when redeeming and retrieving slots shortages, are related to company procedures to see whether the organisation is compliant. 

    SPECIFIC OUTCOME 4 
    Process slots transactions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Slots transactions are accurately processed according to all relevant procedures and requirements. 

    ASSESSMENT CRITERION 2 
    Any relevant documentation pertaining to slots transactions is completed according to company procedure. 

    ASSESSMENT CRITERION 3 
    A range of potential situations is handled appropriately and efficiently in line with company procedure. 

    ASSESSMENT CRITERION 4 
    Slots shortages are processed accurately and promptly in order to balance the cashier cage reconciliation. 
    ASSESSMENT CRITERION RANGE 
    Slots short activity includes but is not limited to receive, capture/record, payout, record paid, balance.
     

    ASSESSMENT CRITERION 5 
    Issues with regard to irregularities on slots shortages are decided upon citing reasons for specific action taken. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against the unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Learners are unlikely to achieve all the specific outcomes, to the standard described in the assessment criteria, without possessing the listed embedded knowledge. The underpinning knowledge is:
  • Procedure for verification.
  • Relevant gaming law.
  • Basic organisational skills.
  • Relevant legislative methodology.
  • Appropriate administration technique.
  • Appropriate communication techniques.
  • Intra/Interpersonal skills.
  • Appropriate skills for dealing with conflict. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem solving is employed when handling abnormalities on slots shorts. 

    UNIT STANDARD CCFO COLLECTING 
    Information evaluation is evidenced when processing slots shorts. 

    UNIT STANDARD CCFO SCIENCE 
    Use of technology is encountered when engaging with various components of slots equipment and its relative function. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Inter-relatedness of systems is demonstrated when describing the interrelationship of the value of cash and coins. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 7891, "Process slots transactions and redeem and retrieve slots shorts", Level 3, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  63269   National Certificate: Gaming Operations  Level 3  NQF Level 03  Reregistered  2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.