SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply the principles of knowledge management 
SAQA US ID UNIT STANDARD TITLE
252044  Apply the principles of knowledge management 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:
  • Demonstrate knowledge and understanding of the concepts and components of knowledge management.
  • Analyse a unit according the entity's knowledge management policies and procedures.
  • Develop a knowledge management implementation plan for a unit. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Computer Literacy at NQF Level 4. 

  • UNIT STANDARD RANGE 
  • The learner is required to apply the learning in respect of his/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate knowledge and understanding of the concepts and components of knowledge management. 
    OUTCOME RANGE 
    The concept 'knowledge management' includes the knowledge economy, tacit and codified, knowledge assets, knowledge workers, information management, intellectual property, intellectual capital, information management, the learning organisation and knowledge creation, sharing and transfer. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The driving forces of the knowledge economy are explained with examples. 

    ASSESSMENT CRITERION 2 
    The components of a system for institutionalising knowledge management are described according to accepted knowledge management theory and practice. 
    ASSESSMENT CRITERION RANGE 
    Components of a knowledge management system could include mechanisms, strategies, policies and structures.
     

    ASSESSMENT CRITERION 3 
    The importance of knowledge management in managing the knowledge assets for achieving competitive advantage is explained in relation to an entity. 

    ASSESSMENT CRITERION 4 
    The results of managing knowledge are explained in relation to an entity. 

    SPECIFIC OUTCOME 2 
    Analyse a unit according the entity's knowledge management policies and procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Analyse the current practices in a unit in relation to the knowledge management policies and procedures of an entity. 

    ASSESSMENT CRITERION 2 
    Compare the knowledge management practices of a unit to those of other units in an entity. 

    ASSESSMENT CRITERION 3 
    Interpret the findings of the analysis to identify strengths and weaknesses. 

    ASSESSMENT CRITERION 4 
    Consolidate the findings in a report with recommendations on improvements within a unit and an entity. 

    SPECIFIC OUTCOME 3 
    Develop a knowledge management implementation plan for a unit. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of the unit manager in implementing the knowledge management plan is described in relation to other role players in the entity. 

    ASSESSMENT CRITERION 2 
    An operational plan is developed for managing knowledge in a unit in relation to the policies and procedures of an entity. 
    ASSESSMENT CRITERION RANGE 
    The operational plan includes activities, role players, time-scale, measurements, costs, benefits and potential risks.
     

    ASSESSMENT CRITERION 3 
    The operational plan is promoted within a unit and an entity in order to encourage commitment. 
    ASSESSMENT CRITERION RANGE 
    The promotion of the plan could include explaining the principles of knowledge management to team members, acting as a change agent for knowledge management, and creating an enabling environment for the creation, transfer and sharing of knowledge within a unit and an entity.
     

    ASSESSMENT CRITERION 4 
    The implementation of the plan is described in accordance generally accepted knowledge management theory and practice. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    N/A 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Theory and principles of knowledge management.
  • Intellectual property.
  • Intellectual capital.
  • Knowledge economy.
  • Organisational learning.
  • Learning organisation.
  • Creation, sharing and storage on knowledge. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made in relation to managing knowledge in a unit. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work as a member of a team in promoting sound knowledge management practices in a unit. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself and his/her activities responsibly in managing the knowledge in a unit. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information and applying this in managing the knowledge in a unit. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations in communicating with team members in relation to managing the knowledge in the unit. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation in applying knowledge of and insight into the complexity of managing knowledge. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  73129   National Diploma: Public Relations Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. All Access Holdings 
    2. Asiphokuhle Training and Research Institute 
    3. Avenida (Pty) Ltd 
    4. Boston City Campus and Business College (PTY) Ltd 
    5. Business Management Training College (Pty) Ltd 
    6. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    7. College of Production Technology 
    8. CREATIVE FOUNDATION TRAINING 
    9. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    10. DYNA TRAINING (PTY) LTD (Cape Town) 
    11. Edutel Wholesale & Retail Academy 
    12. Ekukhanyeni Community Development Centre 
    13. Equal Career Services (Pty) Ltd (CENTURION) (TP) 
    14. FLIGHT CENTRE South Africa Pty (Ltd) 
    15. Gemini Training And Development Pty Ltd 
    16. Golden Ratio College (Pty) Ltd 
    17. GORDAN INSTITUTE OF BUSINESS SCIENCE 
    18. IQ Skills Academy (PTY) LTD. 
    19. Jobafrik Consulting 
    20. Kalideen Management 
    21. Kgolo Institute 
    22. Kgotla Trading Enterprise 
    23. Letlhokoa Management Services CC 
    24. LO Tantsi Fire Consultants CC. 
    25. MEGRO LEARNING LOWVELD 
    26. Mod-Mosh Projects and Consulting (PTY) LTD 
    27. Mortarboard Training Solutions 
    28. MSC Education Holdings (Pty) Ltd 
    29. Nela Kahle 80 cc 
    30. Ntsangalala Business Enterprise 
    31. ODL GROUP (PTY) Ltd 
    32. ORGANISATIONAL DEVELOPMENT INTERNATIONAL (PTY) LTD 
    33. P&L Hardware(Pty)Ltd 
    34. Pioneer Business Consulting 
    35. Plastics Federation of South Africa (MIDRAND) (TP) 
    36. Plastics Federation of South Africa (WESTMEAD) (TP) 
    37. Power Rush Trading 170 CC. 
    38. Ronald Sewell & Associates SA (Pty) Ltd T/A Sewells (BRYANSTON) (TP) 
    39. SANDVIK MINING & CONSTRUCTION RSA (PTY) LTD 
    40. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    41. SIGNA ACADEMY PTY LTD 
    42. Smollan Sales & Marketing (Pty) Ltd 
    43. Summat Training Institute 
    44. Tusanang Training Academy 
    45. Umqondo Consultancy 
    46. University of Fort Hare 
    47. Vantage Training 
    48. Vicmat Consultants 
    49. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.