SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Plan and conduct a meeting 
SAQA US ID UNIT STANDARD TITLE
243951  Plan and conduct a meeting 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Registered" 
2007-06-14  2010-06-14  SAQA 0571/07 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2011-06-14   2014-06-14  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9244  Plan and conduct meetings  Level 4  NQF Level 04  Complete 

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242816  Conduct a structured meeting  Level 4  NQF Level 04  Complete 

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to enable the learner to plan and conduct a meeting. The individual should develop skills in preparing and distributing the agenda, chairing the meeting and checking the minutes for correctness.

On achievement of this unit standard the learner will understand and be able to:
  • Plan and prepare for a meeting.
  • Chair and facilitate a meeting effectively.
  • Check correctness of minutes and address urgent issues. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 3. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Plan and prepare for a meeting. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The need for a meeting is identified to determine its objectives, purpose and outcomes. 

    ASSESSMENT CRITERION 2 
    The type of the meeting is determined taking various criteria into account. 
    ASSESSMENT CRITERION RANGE 
    Informal, formal, one-on-one, regular, staff meetings.
     

    ASSESSMENT CRITERION 3 
    The date, time, duration and venue for a meeting, as well as any facilities required, are finalised with due regard to appropriateness and suitability to meeting type. 

    ASSESSMENT CRITERION 4 
    Relevant participants are identified and timeously invited to attend. 

    ASSESSMENT CRITERION 5 
    The meeting logistics are arranged and an agenda developed and disseminated an acceptable time ahead of the scheduled meeting time. 

    ASSESSMENT CRITERION 6 
    Meeting inputs are collected, collated and prepared for distribution at or before the meeting. 

    SPECIFIC OUTCOME 2 
    Chair and facilitate a meeting. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Meetings are chaired in accordance with company procedure and meeting protocols. 

    ASSESSMENT CRITERION 2 
    Agreement with meeting participants is reached to confirm objectives, agenda, relevant times and quorum. 

    ASSESSMENT CRITERION 3 
    Agenda items are discussed and decisions reached within the allocated time frame. 

    ASSESSMENT CRITERION 4 
    Participation is encouraged by using appropriate interpersonal and communication styles. 

    ASSESSMENT CRITERION 5 
    Minutes of the meeting are accurately recorded by the appropriate person according to organisational requirements. 

    SPECIFIC OUTCOME 3 
    Check minutes and address urgent issues. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Specific items to be actioned are accurately recorded, with responsibility allocated and due date noted. 

    ASSESSMENT CRITERION 2 
    Meeting minutes are checked to ensure accuracy and formatted according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    Recorded minutes are circulated to the appropriate persons and filed according to organisational procedures. 

    ASSESSMENT CRITERION 4 
    Any decisions or information arising from the meeting are processed with appropriate speed. 

    ASSESSMENT CRITERION 5 
    Meeting issues which require urgent action are identified and addressed with relevant people in accordance with organisational procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard, including through the Recognition of Prior Learning (RPL), may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Methods of writing minutes.
  • Types of meetings and appropriate styles for conducting each.
  • Techniques for completing logistical arrangements.
  • Styles of chairing a meeting and methods of selecting an appropriate style.
  • Use and role of a quorum.
  • Techniques of persuasion, negotiation and management pertinent to chairing a meeting. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Working as a team can also be incorporated since conducting a meeting requires relating to other team members and respecting their views. 

    UNIT STANDARD CCFO ORGANISING 
    Organising oneself by arranging meeting times, preparing list of attendees, agenda, venue and adhering to the timelines. 

    UNIT STANDARD CCFO COLLECTING 
    Collecting and analysing information is highlighted in researching information, collating issues and documents for tabling at meetings. 

    UNIT STANDARD CCFO COMMUNICATING 
    Effective communication is highlighted in the writing of agendas, compiling of minutes and active listening, eliciting information and responses by questioning and engaging in conflict resolution. 

    UNIT STANDARD CCFO SCIENCE 
    Use of technology can be seen in the use of computers to draft documents and the possible use of audio-visual equipment. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9244, "Plan and Conduct Meetings", Level 4, 4 credits.
    This unit standard has been replaced by unit standard 242816, which is Conduct a structured meeting Level 4, 5 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  62796   Further Education and Training Certificate: Strata Control Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  MQA 
    Elective  64049   Further Education Training Certificate: Harbour Watchkeeping  Level 4  NQF Level 04  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.