SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Advise, capacitate and contract service providers 
SAQA US ID UNIT STANDARD TITLE
242867  Advise, capacitate and contract service providers 
ORIGINATOR
SGB Public Administration and Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
14536  Apply an understanding of the characteristics of the South African Labour Market  Level 4  NQF Level 04  Complete 
14552  Contract service providers  Level 4  NQF Level 04  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for employees in the Skills Development Practices in the Public Sector. It could be utilised in other related fields as well.

The qualified learner will be able to:
  • Identify and verify the nature of service provision required.
  • Draft basic terms of reference to outline the nature of the service provision.
  • Utilise the most appropriate tool to source applications from prospective service providers.
  • Contract the service providers. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    In order to access this unit standard the learner will need a Matric or equivalent certificate. The learner will thus need to demonstrate competence in communication literacy at NQF level 4. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and verify the need to contract service providers. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The nature of services to be provided, related to specific programmes, projects, etc, is identified with a view to obtaining an outside provider to deliver the service. 

    ASSESSMENT CRITERION 2 
    Relevant stakeholders and role players are informed and their input incorporated regarding the appropriateness of the need for service providers. 

    ASSESSMENT CRITERION 3 
    An outsource analysis is performed and justification document prepared. 

    ASSESSMENT CRITERION 4 
    Budget is obtained for service provision. 

    ASSESSMENT CRITERION 5 
    The relevant supply chain protocols and procedures are consulted to determine levels of authority, methodology for sourcing service providers (eg. tendering), and overall compliance criteria. 

    SPECIFIC OUTCOME 2 
    Draft basic terms of reference (ToR) in order to outline the nature of the service provision required. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The nature of the service provision is divided into relevant clusters in accordance with the nature of the services. 

    ASSESSMENT CRITERION 2 
    The specifications for the services required are outlined for possible service providers. 

    ASSESSMENT CRITERION 3 
    Specifications are broken down into tasks or a statement of work. 

    ASSESSMENT CRITERION 4 
    Updates are considered during the phases of the the contracting process. 

    SPECIFIC OUTCOME 3 
    Source appropriate service providers. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Most appropriate method to source the providers is identified for appropriate use. 

    ASSESSMENT CRITERION 2 
    Most appropriate method to source the providers is implemented when required. 

    ASSESSMENT CRITERION 3 
    Typical solicitation and bidding documents are identified and prepared. 

    ASSESSMENT CRITERION 4 
    Solicitation techniques are understood and applied. 

    ASSESSMENT CRITERION 5 
    The appropriate use of negotiation in sourcing is understood and explained. 

    SPECIFIC OUTCOME 4 
    Service providers are contracted. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Applications/tenders assessed for most appropriate provider that meets needs. 

    ASSESSMENT CRITERION 2 
    Recommendation are made as to the most appropriate provider. 

    ASSESSMENT CRITERION 3 
    The service provider agreement is signed by appropriate authority figure. 

    ASSESSMENT CRITERION 4 
    The decision of the appointment team is conveyed to all tenderers in writing. 

    ASSESSMENT CRITERION 5 
    The negotiation process is understood and explained. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor.
  • Assessors must be registered as an Assessor with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Training providers must be accredited by the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate a working understanding of the statutory, regulatory and other frameworks affecting the provision of public sector services to the extent relevant to contract service providers. These frameworks include, but are not limited to:
  • Batho Pele.
  • Skills Development Act.
  • Skills Levies Act.
  • South African Qualifications Act.
  • Public Service Act.
  • Public Finance and Management Act.
  • Municipal Finance Management Act.
  • Constitution.
  • Preferential Procurement Act.
  • Access to information Act.
  • Black Economic Empowerment Act.
  • Labour Relations Act.
  • Employment Equity Act.
  • Basic Conditions of Employment Act.
  • Acts specific to the public sector organizational context of the learner.

    The Learner must demonstrate an understanding of relevant organisational requirement relevant to contract service providers, which requirements include, but are not limited to:
  • Human resource development strategies, policies and guides.
  • Information sources.
  • Information flow within the organisation.
  • Internal organisation policy, procedure and guidelines.
  • Information requirements.
  • Information security. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to contract service providers. 

    UNIT STANDARD CCFO WORKING 
    Learners are able to work effectively with others as a member of a team, group, organization or community in order to gather all the necessary information required to contract service providers. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to organize and manage themselves and their activities responsibly and effectively in order to ensure that all customer-related tasks are completed to contract service providers. 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, analyse, organise and critically evaluate information relating to the contractual and statutory factors that affect the capacity to respond appropriately to contract service providers. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively using visual, mathematical and/or language skills in the modes of oral and /or written persuasion to provide timely, satisfactory and appropriate responses to contract service providers. 

    UNIT STANDARD CCFO SCIENCE 
    Learners are able to use science and technology effectively and critically in responding appropriately to contract service providers. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of interrelated systems by recognizing that problem-solving contexts do not exist in isolation and that both organisational and statutory requirements will have an affect on the provision of appropriate responses to contract service providers. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities by contracting service providers. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 14536, "Contract service providers", Level 4,3 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  57805   National Certificate: Public Sector Employment and Skills Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Core  59304   National Diploma: Freight Forwarding and Customs Compliance  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.