SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify responsibilities of a team leader in ensuring that organisational standards are met 
SAQA US ID UNIT STANDARD TITLE
242821  Identify responsibilities of a team leader in ensuring that organisational standards are met 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13917  Indicate the role of a team leader ensuring that a team meets an organisation`s standards  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard explores the role of the team leader in ensuring that the team meets organisational or required standards.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the role of a team leader.
  • Explaining the purpose of a team.
  • Contracting with a team to obtain commitment.
  • Monitoring the achievement of team objectives. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
  • The role of the team leader with reference to their job description and the purpose of the team.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the role of a team leader in an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of a team leader in an organisation is explained with reference to their job description. 

    ASSESSMENT CRITERION 2 
    The responsibilities of a team leader are explained within the context of a work environment. 

    ASSESSMENT CRITERION 3 
    The concepts of authority, responsibility and accountability are explained with reference to the team leader's own position in an organisation. 

    ASSESSMENT CRITERION 4 
    The organising of workers in teams is explained in terms of recognised theory and practice. 

    SPECIFIC OUTCOME 2 
    Explain the purpose of the team. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of a team is explained according to accepted theory and practice. 

    ASSESSMENT CRITERION 2 
    The purpose of the team is explained to the team members according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    The role and expected outputs of each member of the team are identified in relation to the purpose. 

    SPECIFIC OUTCOME 3 
    Contract with the team members to obtain commitment to achieve organisational standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Tasks, performance plans, targets and standards are discussed and agreed according to organisational requirements. 

    ASSESSMENT CRITERION 2 
    Time allocations for achieving individual and team objectives are agreed through a process of consultation. 

    SPECIFIC OUTCOME 4 
    Implement, monitor and evaluate performance against team objectives and organisational standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Agreed plans are implemented according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    Potential difficulties in achieving the plan are anticipated through reflection and feedback. 

    ASSESSMENT CRITERION 3 
    Team outputs are monitored against agreed targets and time allocations. 

    ASSESSMENT CRITERION 4 
    Variances to required outputs are identified and corrective action is taken where necessary. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This unit standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems and make decisions in contracting with team members and monitoring performance against objectives. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to organise and manage themselves while implementing agreed performance plans. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information by monitoring achievement against objectives. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in consulting and allocating tasks, thus gaining commitment for performance plans. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to see the world as a set of related systems when relating the team's purpose and performance to organisational requirements. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13917, which is "Indicate the role of a team leader ensuring that a team meets an organisation's standards", level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58975   National Certificate: Automated Packaging Operations  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  57879   National Certificate: Manufacturing of Surface Coatings  Level 3  NQF Level 03  Reregistered  2023-06-30  CHIETA 
    Core  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Core  64249   Further Education and Training Certificate: Diamond Design and Evaluation  Level 4  NQF Level 04  Reregistered  2023-06-30  MQA 
    Core  64729   Further Education and Training Certificate: Diamond Processing  Level 4  NQF Level 04  Reregistered  2023-06-30  MQA 
    Core  59298   Further Education and Training Certificate: Freight Forwarding and Customs Compliance  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Core  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  58782   Further Education and Training Certificate: Plumbing  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2013-11-07  CETA 
    Core  61670   Further Education and Training Certificate: Railway Construction and Maintenance  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  74189   National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  59386   National Certificate: Fresh Meat Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  58719   National Certificate: Metals Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  79806   National Certificate: Occupational Hygiene and Safety  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  63929   National Certificate: Spirits Production  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  63869   National Certificate: Winemaking  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  64697   Further Education and Training Certificate: Community Health Work  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  65589   Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  79807   Further Education and Training Certificate: Occupational Hygiene and Safety  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 17 Shaft Training 
    2. Abakholwe Community Developers (Pty) Ltd 
    3. Academy (Pty) Ltd 
    4. AFRICA COMPETENCY DEVELOPMENT (PTY)LTD 
    5. Africa International Training Facilities T/A AITF (BREDELL) (TP) 
    6. Aldabri 106 Institute for Quality Pty Ltd 
    7. All Access Holdings 
    8. Andebe Training and Skills Development 
    9. ArcelorMittal South Africa Ltd (VANDERBIJLPARK) (TP) 
    10. Asiphokuhle Training and Research Institute 
    11. BELCOMEC TRAINING 
    12. Bell Equipment Company SA (Pty) Ltd (ALTON) (TP) 
    13. Better Best Agri Development 
    14. BH Training and Consulting (Pty) Ltd 
    15. Blitz Skills Developers 
    16. BOLAND COLLEGE (Paarl) 
    17. BPL Academy 
    18. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    19. CENTRAL BUSINESS ACADEMY (PTY) LTD 
    20. Classic Human Capital Solutions 
    21. CLEAN HEAT ENERGY SAVING SOLUTIONS (PTY) LTD 
    22. College of Cape Town (City Campus) 
    23. College of Production Technology 
    24. Compass Academy of Learning 
    25. Connex Marketing cc 
    26. Construction Resource Development Centre 
    27. CREATIVE FOUNDATION TRAINING 
    28. DAMBUZA COMMUNITY TRUST 
    29. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    30. DYNA TRAINING (PTY) LTD 
    31. DYNA TRAINING (PTY) LTD (Cape Town) 
    32. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    33. Eastcape Training Centre 
    34. EDUCATORY ELECTRO SERVICES 
    35. Edutel Wholesale & Retail Academy 
    36. Edzani Community Development and Consultancy 
    37. Gabasega Consulting and Training Centre 
    38. Gemini Training And Development Pty Ltd 
    39. Gert Sibande TVET College 
    40. Global Maritime Legal Solutions Pty Ltd 
    41. Golden Rewards 175 CC 
    42. GREATER ELDOS IMAGES OF PEACE 
    43. Health Science Academy 
    44. HV Consultants (Pty) Ltd (PORT ELIZABETH) (TP) 
    45. In Touch Comm Develop & 
    46. INDUSTRIES EDUCATION & TRAINING INSTITUTE 
    47. InnerOut Training Solutions 
    48. Institute for Telling Development T/A ITD Training (MENLYN PARK) (TP) 
    49. Institute of Professional Studies and Services 
    50. Interlink Technical Training 
    51. IQ Skills Academy (PTY) LTD. 
    52. ITO Focus Reagile 
    53. Jobafrik Consulting 
    54. Kalideen Management 
    55. Kempston Driving Academy 
    56. Kgolo Institute 
    57. Kgotla Trading Enterprise 
    58. KLM EMPOWERED HUMAN SOLUTIONS SPECIALISTS PTYLTD 
    59. Kuyakhula Development Initiatives 
    60. KWELANGA TRAINING PTY LTD 
    61. Learning Exchange Pty (Ltd) 
    62. Leronsa Trading Enterprise 
    63. Letlhokoa Management Services CC 
    64. M.I.C. Training and Development 
    65. Madiba Bay Accountancy Training CC 
    66. Maduna Development Agency cc 
    67. Majuba TVET College 
    68. Makwedeng Training 
    69. MashMP Holdings 
    70. Mercedes Benz South Africa (Pty) Ltd (CENTURION) (TP) 
    71. Mercedes Benz South Africa (Pty) Ltd (EAST LONDON) (TP) 
    72. Metro Minds 
    73. Microzone Training CC 
    74. MML Consulting CC. 
    75. Mnambithi TVET College 
    76. Mod-Mosh Projects and Consulting (PTY) LTD 
    77. Mohlaje Solutions (Pty) Ltd 
    78. Mortarboard Training Solutions 
    79. Moseki Consulting Engineering Training & Development (PTY) LTD 
    80. Mr Price Group Ld 
    81. MSC Education Holdings Pty Ltd t/a MSC College 
    82. Nhlahle Development Agency 
    83. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    84. NOFESA cc 
    85. Nokuthula Dube & Associates 
    86. NSINGWENI CONSULTING (PTY) LTD 
    87. Ntsangalala Business Enterprise 
    88. Occupation-Defined Learning 
    89. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    90. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    91. Owl Business Training (Pty) Ltd 
    92. Pioneer Business Consulting 
    93. Planet Waves 237 (Pty) Ltd T/A Occupational Learning Centre (OLC) (PRE 
    94. PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS 
    95. Procurement & Supply Management College cc (ROBERTSHAM) (TP) 
    96. Protech Training cc 
    97. Qabuka-Vuka Development Trading 
    98. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    99. Robertsons Cargo Consultancy (Pty) Ltd 
    100. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    101. Samancor Chrome Ltd T/A Khuphuka Training & Development (MIDDELBURG) ( 
    102. SANDVIK MINING & CONSTRUCTION RSA (PTY) LTD 
    103. School of Shipping 
    104. Sejamo Construction and Training 
    105. Senelo Trading CC 
    106. SISHEN IRON ORE COMPANY (PTY) LTD 
    107. SIYAFUNDA BUSINESS SYSTEM 
    108. Somvi General Services 
    109. Sphola Consulting CC 
    110. Spilamart cc T/A 1st Safety & Training (SABIE) (TP) 
    111. SPINA Consultancy cc Cape Town 
    112. STEVENEL TRAINING CONSTRUCTION AND CIVIL 
    113. Summat Training Institute 
    114. SWARANANG MANAGEMENT CONSULTING CC 
    115. Thubelihle Graduate Institute 
    116. Thuto Lere Community Empowerment Programme 
    117. Tius Consultants 
    118. Tommy Phiri Labour Relations and Training Services 
    119. TOWERSTONE PTY LTD 
    120. Tsebong Training Centre 
    121. Tshimedzwa Development Centre (Pty) Ltd 
    122. TSK Projects 
    123. UKWAKHILE TRAINING 
    124. Umgungundlovu FET College 
    125. Umgungundlovu FET College - Plessislaer Campus 
    126. Vhutshilo Health And Training Organisation 
    127. Vicmat Consultants 
    128. West Coast TVET College 
    129. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    130. Woolworths Pty Ltd 
    131. X-Factor Safety Consultants 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.