SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify responsibilities of a team leader in ensuring that organisational standards are met 
SAQA US ID UNIT STANDARD TITLE
242821  Identify responsibilities of a team leader in ensuring that organisational standards are met 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13917  Indicate the role of a team leader ensuring that a team meets an organisation`s standards  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard explores the role of the team leader in ensuring that the team meets organisational or required standards.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the role of a team leader.
  • Explaining the purpose of a team.
  • Contracting with a team to obtain commitment.
  • Monitoring the achievement of team objectives. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
  • The role of the team leader with reference to their job description and the purpose of the team.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the role of a team leader in an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of a team leader in an organisation is explained with reference to their job description. 

    ASSESSMENT CRITERION 2 
    The responsibilities of a team leader are explained within the context of a work environment. 

    ASSESSMENT CRITERION 3 
    The concepts of authority, responsibility and accountability are explained with reference to the team leader's own position in an organisation. 

    ASSESSMENT CRITERION 4 
    The organising of workers in teams is explained in terms of recognised theory and practice. 

    SPECIFIC OUTCOME 2 
    Explain the purpose of the team. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of a team is explained according to accepted theory and practice. 

    ASSESSMENT CRITERION 2 
    The purpose of the team is explained to the team members according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    The role and expected outputs of each member of the team are identified in relation to the purpose. 

    SPECIFIC OUTCOME 3 
    Contract with the team members to obtain commitment to achieve organisational standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Tasks, performance plans, targets and standards are discussed and agreed according to organisational requirements. 

    ASSESSMENT CRITERION 2 
    Time allocations for achieving individual and team objectives are agreed through a process of consultation. 

    SPECIFIC OUTCOME 4 
    Implement, monitor and evaluate performance against team objectives and organisational standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Agreed plans are implemented according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    Potential difficulties in achieving the plan are anticipated through reflection and feedback. 

    ASSESSMENT CRITERION 3 
    Team outputs are monitored against agreed targets and time allocations. 

    ASSESSMENT CRITERION 4 
    Variances to required outputs are identified and corrective action is taken where necessary. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This unit standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems and make decisions in contracting with team members and monitoring performance against objectives. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to organise and manage themselves while implementing agreed performance plans. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information by monitoring achievement against objectives. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in consulting and allocating tasks, thus gaining commitment for performance plans. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to see the world as a set of related systems when relating the team's purpose and performance to organisational requirements. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13917, which is "Indicate the role of a team leader ensuring that a team meets an organisation's standards", level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58975   National Certificate: Automated Packaging Operations  Level 3  NQF Level 03  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Core  57879   National Certificate: Manufacturing of Surface Coatings  Level 3  NQF Level 03  Reregistered  2018-06-30  CHIETA 
    Core  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Core  64249   Further Education and Training Certificate: Diamond Design and Evaluation  Level 4  NQF Level 04  Reregistered  2018-06-30  MQA 
    Core  64729   Further Education and Training Certificate: Diamond Processing  Level 4  NQF Level 04  Reregistered  2018-06-30  MQA 
    Core  59298   Further Education and Training Certificate: Freight Forwarding and Customs Compliance  Level 4  NQF Level 04  Reregistered  2018-06-30  TETA 
    Core  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Core  58782   Further Education and Training Certificate: Plumbing  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2013-11-07  CETA 
    Core  61670   Further Education and Training Certificate: Railway Construction and Maintenance  Level 4  NQF Level 04  Reregistered  2018-06-30  TETA 
    Elective  74189   National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing  Level 3  NQF Level 03  Reregistered  2018-06-30  FOODBEV 
    Elective  59386   National Certificate: Fresh Meat Processing  Level 3  NQF Level 03  Reregistered  2018-06-30  FOODBEV 
    Elective  58719   National Certificate: Metals Processing  Level 3  NQF Level 03  Reregistered  2018-06-30  MERSETA 
    Elective  79806   National Certificate: Occupational Hygiene and Safety  Level 3  NQF Level 03  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  63929   National Certificate: Spirits Production  Level 3  NQF Level 03  Reregistered  2018-06-30  FOODBEV 
    Elective  63869   National Certificate: Winemaking  Level 3  NQF Level 03  Reregistered  2018-06-30  FOODBEV 
    Elective  64697   Further Education and Training Certificate: Community Health Work  Level 4  NQF Level 04  Reregistered  2018-06-30  HW SETA 
    Elective  65589   Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations  Level 4  NQF Level 04  Reregistered  2018-06-30  TETA 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  79807   Further Education and Training Certificate: Occupational Hygiene and Safety  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 
    Elective  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Reregistered  2018-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 17 Shaft Training 
    2. 2Inspire skills Training 
    3. Abc Developers 
    4. Africa International Training Facilities T/A AITF (BREDELL) (TP) 
    5. AFRICA SKILLS VILLAGE 
    6. All Access Holdings 
    7. Andebe Training and Skills Development 
    8. ArcelorMittal South Africa Ltd (VANDERBIJLPARK) (TP) 
    9. Artisan Development Academy 
    10. Asiphokuhle Training and Research Institute 
    11. BELCOMEC TRAINING 
    12. Bell Equipment Company SA (Pty) Ltd (ALTON) (TP) 
    13. Better Best Agri Development 
    14. BH Training and Consulting (Pty) Ltd 
    15. Blitz Skills Developers 
    16. Bokgoni Training And Development 
    17. BOLAND COLLEGE (Paarl) 
    18. Builders Training Centre 
    19. Capricon Training Consultants cc 
    20. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    21. CENTRAL BUSINESS ACADEMY (PTY) LTD 
    22. Central Institute of Professional Studies and Services 
    23. CLEAN HEAT ENERGY SAVING SOLUTIONS (PTY) LTD 
    24. Coastal Kzn F.E.T. College - Appelsbosch Campus 
    25. College of Cape Town (City Campus) 
    26. College of Production Technology 
    27. Columbus Stainless (Pty) Ltd (MIDDELBURG) (TP) 
    28. Construction Resource Development Centre 
    29. CREATIVE FOUNDATION TRAINING 
    30. Distell (Pty) Ltd. 
    31. Eastcape Training Centre 
    32. EDUCATORY ELECTRO SERVICES 
    33. Edutel Wholesale & Retail Academy 
    34. Edzani Community Development and Consultancy 
    35. Etata Trading cc T/A ETATA Training (ALTON) (TP) 
    36. Gabasega Consulting and Training Centre 
    37. Gemini Training And Development Pty Ltd 
    38. Gert Sibande College 
    39. Gijima AST Holdings (Pty) Ltd T/A Industrial Skills Development (Tlhah 
    40. Gijima Holdings (Pty) Ltd T/A Industrial Skills Development - Middelb 
    41. Global Maritime Legal Solutions (Pty) Ltd 
    42. Golden Rewards 175 CC 
    43. GREATER ELDOS IMAGES OF PEACE 
    44. HV Consultants (Pty) Ltd (PORT ELIZABETH) (TP) 
    45. In Touch Comm Develop & 
    46. INDUSTRIES EDUCATION & TRAINING INSTITUTE 
    47. InnerOut Training Solutions 
    48. Institute for Quality cc 
    49. Intercept Consulting and Training Solutions 
    50. ITO Focus Reagile 
    51. Izwelethu Black Diamond 
    52. Jobafrik Consulting 
    53. Keewave Trading 403 (Pty) Ltd T/A VH Consulting (DURBAN) (TP) 
    54. Kempston Driving Academy 
    55. Kgaugelo Kae-Kae Business Enterprise 
    56. Kgolo Institute 
    57. Kgotla Trading Enterprise 
    58. KOKANO PROJECTS PTY LTD 
    59. L S Nkosi CC 
    60. Learning Exchange Pty (Ltd) 
    61. Leps Training Consultants 
    62. Letlhokoa Management Services CC 
    63. Madiba Bay Accountancy Training CC 
    64. Maduna Development Agency cc 
    65. Makwedeng Training 
    66. MCD Training Centre (Pty) Ltd (MEYERTON) (TP) 
    67. Mercedes Benz South Africa (Pty) Ltd (CENTURION) (TP) 
    68. Mercedes Benz South Africa (Pty) Ltd (EAST LONDON) (TP) 
    69. METHEHO LEADERSHIP ACADEMY PTY LTD 
    70. METRO MINDS 
    71. Microzone Training CC 
    72. Mod-Mosh Projects and Consulting (PTY) LTD 
    73. Mohlaje Solutions (Pty) Ltd 
    74. Moseki Consulting Engineering Training & Development (PTY) LTD 
    75. MSC Education Holdings Pty Ltd t/a MSC College 
    76. Mthashana F.E.T. College 
    77. Mthoms Trading 
    78. MTL Training and Projects 
    79. MZANSI SKILLS BASE CC (Selby)(TP) 
    80. Nhlahle Development Agency 
    81. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    82. NOFESA cc 
    83. Nokuthula Dube & Associates 
    84. NSINGWENI CONSULTING 
    85. Ntsangalala Business Enterprise 
    86. Occupation-Defined Learning 
    87. Operational Process Improvements (Pty) Ltd 
    88. OPTIMUM LEARNING TECHNOLOGIES (PTY) LTD 
    89. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    90. Othandweni Training Centre 
    91. Owl Business Training (Pty) Ltd 
    92. PCD College cc 
    93. Planet Waves 237 (Pty) Ltd T/A Occupational Learning Centre (OLC) (PRE 
    94. Primeserv Corporate Solutions (Pty) Ltd 
    95. Procurement & Supply Management College cc (ROBERTSHAM) (TP) 
    96. Protech Training cc 
    97. Qabuka-Vuka Development Trading 
    98. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    99. Qualfurn Furniture Manufacture cc 
    100. Realeboga Training Provider 
    101. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    102. Sakhisizwe Development Training 
    103. School of Shipping 
    104. Schoolboy Training Centre 
    105. Sejamo Building Construction Civil Eng 
    106. Senelo Trading CC 
    107. SISHEN IRON ORE COMPANY (PTY) LTD 
    108. SIYAFUNDA BUSINESS SYSTEM 
    109. SMITHS MANUFACTURING (PTY) LTD (New Germany)(TP) 
    110. Somvi General Services 
    111. Sphola Consulting CC 
    112. Spilamart cc T/A 1st Safety & Training (SABIE) (TP) 
    113. SPINA Consultancy cc Cape Town 
    114. STEP AHEAD BUSINESS TRAINING 
    115. STEVENEL TRAINING CONSTRUCTION AND CIVIL 
    116. Summat Training Institute 
    117. SWARANANG MANAGEMENT CONSULTING CC 
    118. Tius Consultants 
    119. Tjeka Training Matters Pty Ltd 
    120. Tlhalefang Holdings 
    121. Tommy Phiri Labour Relations and Training Services 
    122. TOWERSTONE PTY LTD 
    123. Tsebong Training Centre 
    124. Umfolozi FET College 
    125. Umgungundlovu FET College 
    126. Umgungundlovu FET College - Plessislaer Campus 
    127. Vhutshilo Health And Training Organisation 
    128. Vicmat Consultants 
    129. Woolworths Pty Ltd 
    130. X-Factor Safety Consultants 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.