SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and interpret Best Practice guidelines, and plan for and implement Best Practice within the team, department or division 
SAQA US ID UNIT STANDARD TITLE
15215  Identify and interpret Best Practice guidelines, and plan for and implement Best Practice within the team, department or division 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2006-05-02  2007-11-28  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-11-28   2011-11-28  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
252024  Evaluate current practices against best practice  Level 5  Level TBA: Pre-2009 was L5  Complete 

PURPOSE OF THE UNIT STANDARD 
This is a Unit Standard intended for managers in all economic sectors. These managers would typically be second level managers such as a heads of department, section heads or divisional heads, and may have more than one team reporting to them.

The qualifying learner is capable of:
  • Identifying Best Practice guidelines
  • Analysing current operating practices against identified Best Practices
  • Drawing up a plan for implementing Best Practice
  • Implementing Best Practice 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that people learning towards this Unit Standard are already competent in:
  • Communication at NQF level 4
  • Computer literacy at NQF level 4 

  • UNIT STANDARD RANGE 
  • Resources include physical resources, people, time, money.
  • Best Practice guidelines include those focused on quality in general, quality customer service, manufacturing practices, environmental practices, continuous improvement, eliminating waste. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify Best Practice guidelines. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The concept of Best Practice is understood and explained in terms of the policies and procedures in operation at a specific organisation. 

    ASSESSMENT CRITERION 2 
    2. Relevant Best Practice guidelines are identified according to the nature of the specific organisation and/or the department/division. 

    ASSESSMENT CRITERION 3 
    3. The Best Practice guidelines identified define world-class behaviour for the specific contex/organisation. 

    SPECIFIC OUTCOME 2 
    Analyse current operating practices against identified Best Practices. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Current performance is benchmarked against Best Practice. 

    ASSESSMENT CRITERION 2 
    2. Current product/service reliability is described and compared with internal and external customer expectations. 

    ASSESSMENT CRITERION 3 
    3. The best opportunity for maximum gain is identified for the organisation. 

    ASSESSMENT CRITERION 4 
    4. Recommendations for implementation are presented to stakeholders for buy-in and authorisation. 

    SPECIFIC OUTCOME 3 
    Draw up plan for implementing Best Practice. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The plan is developed by involving as many people as possible, who will be involved in its implementation. 

    ASSESSMENT CRITERION 2 
    2. Resources required are identified to determine their availability. 

    ASSESSMENT CRITERION 3 
    3. The plan shows tasks, responsibilities, timeframes and performance measures. 

    ASSESSMENT CRITERION 4 
    4. The plan is complete and makes provision for contingencies. 

    SPECIFIC OUTCOME 4 
    Implement Best Practice. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The plan of action is communicated to all stakeholders to encourage participation and obtain buy-in. 

    ASSESSMENT CRITERION 2 
    2. Responsibilities and resources are allocated to all involved. 

    ASSESSMENT CRITERION 3 
    3. Regular meetings are held to discuss progress. 

    ASSESSMENT CRITERION 4 
    4. Action arising from meetings is carried through, when necessary. 

    ASSESSMENT CRITERION 5 
    5. Results are monitored, recorded and benchmarked against Best Practice guidelines. 

    ASSESSMENT CRITERION 6 
    6. Amendments to the plan are drawn up and implemented, if necessary. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services SETA ETQA or an ETQA that represents the sector in which the learner is employed and which has a Memorandum of Understanding with the Services SETA ETQA.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services SETA ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The meaning of world-class competitiveness
  • Fundamentals of world-class behaviour
  • Techniques to analyse and improve work processes and maximise output
  • Benchmarking principles and techniques
  • Principles of quality and customer focus
  • Effective team leader management actions 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems relating to resource allocation and resistance to change 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others when implementing Best Practice through the team 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities carrying out agreed activities arising from meetings 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when identifying and analysing Best Practice guidelines 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with all stakeholders on the implementation of Best Practice 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology when monitoring results 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems to show how quality and customer service effect the whole organisation and its sustainability 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of:
  • Participating as responsible citizens in the life of local, national and global communities when researching international Best Practice 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 252024, which is "Evaluate current practices against best practice", Level 5, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49120   Further Education and Training Certificate: Film, Television and Video Production Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2007-12-02  Was MICTS until Last Date for Achievement 
    Core  61594   National Certificate: Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2009-05-02  As per Learning Programmes recorded against this Qual 
    Core  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  EWSETA 
    Core  49122   National Certificate: Radio Station Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Core  49745   National Certificate: Value Engineering  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  QCTO 
    Core  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 
    Core  61592   National Diploma: Human Resources Management and Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  49794   National Diploma: Productivity  Level 5  NQF Level 05  Reregistered  2023-06-30  SABPP 
    Fundamental  49469   National Diploma: Complex Procurement  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30   
    Fundamental  49059   National Diploma: Master Craftsmanship (Electrical)  Level 5  NQF Level 05  Reregistered  2023-06-30  EWSETA 
    Elective  50372   Further Education and Training Certificate: Municipal Finance and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  59325   National Certificate: Environmental Noise Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  LG SETA 
    Elective  49121   National Certificate: Interactive Media  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ABA Sebenzi 
    2. ABE CORPORATE TRAINING 
    3. About Survival Consulting Agency 
    4. Absolute central college of sa and projects 
    5. Africa Corporate Training Institute and HR Consulting 
    6. Africa Institute For Public Administration 
    7. Afriwealth Consulting 
    8. AfroXpert Performance Developement cc 
    9. Aldabri 106 Institute for Quality Pty Ltd 
    10. Amabamba Recruitment 
    11. Artshub Institute (Pty) Ltd 
    12. AVAX SA 481 CC. T/A Mandisa Development Services 
    13. AVC Corporate Advisory Services (PTY) LTD. 
    14. Avenida (Pty) Ltd 
    15. Bantubanye Skills 
    16. Boikgantsho Consulting & Events 
    17. Boni Africa Events & Development 
    18. Break The Chains Development Services 
    19. Buena Vista Learning Academy 
    20. Business Management Training College (Pty) Ltd 
    21. Clear Cut Solutions 
    22. Colgene Group 
    23. Cre8ive Organisational Development 
    24. CTAM Training and Consulting 
    25. CTC College(PTY) LTD. 
    26. Development Bank of Southern Africa (DBSA) 
    27. DialNx Consultants 
    28. Ditirelo Skills Development Services 
    29. Elective Training Institute Enterprise CC 
    30. Eskilz College (Pty) Ltd 
    31. Ethembeni Multi Service Enterprise (Pty) Ltd 
    32. Execuprime Business College (Pty) Ltd 
    33. Express Model 405 
    34. Furniture World Training Centre 
    35. Glere Skills and Consultants 
    36. GLOBAL BUSINESS SOLUTIONS 
    37. Growth Management Consulting 
    38. Gudlhuza Development Solutions cc 
    39. Hamonate Consulting 
    40. HDPSA 
    41. HDPSA GROUP (PTY) LTD 
    42. Hercuscope 
    43. Hlaniki Investment Holdings 
    44. Hlombe and Associates 
    45. Institute for the Advancement of Journalism 
    46. Institute of Health and Social Care Studies 
    47. IQ Academy (previously known as Fernwood Business College) 
    48. IQ Skills Academy (PTY) LTD. 
    49. Jobafrik Consulting 
    50. Josmap Training Institute 
    51. Kalideen Management 
    52. KALIDEEN MANAGEMENT SERVICES 
    53. Kamanga Skills Projects 
    54. Karabo Ya Karabo 
    55. Kernel Management and Consulting (PTY) LTD. 
    56. Kgolo Institute 
    57. Kgotla Trading Enterprise 
    58. Khosithi Training 
    59. Kia Chuma 
    60. Kodi Traiding Enterprise 
    61. KOKANO PROJECTS PTY LTD 
    62. Leap Skills Developmemt Institute (Pty) Ltd 
    63. Letlhokoa Management Services CC 
    64. Lewerb Holdings (PTY) Ltd 
    65. Lorpen Investments 
    66. M.I.C. Training and Development 
    67. Mafamawethu Consultants 
    68. Makavila Suppliers CC. 
    69. Makgoka Development Facilitation (PTY) Ltd. 
    70. Makwedeng Training 
    71. Mamuhle Academy 
    72. Management College of Southern Africa (MANCOSA) 
    73. Mangalani Business Enterprises 
    74. Masemase Consultancy CC. 
    75. MashMP Holdings 
    76. Mass Computer Training And Printers 
    77. Matsila Holdings 
    78. Mgwezane Training and Events Management CC. 
    79. Miczo's Enterprise 
    80. Misol Projects cc 
    81. MJ Mafunisa Consulting (PTY) LTD 
    82. Mmanape Management Solutions 
    83. Mod-Mosh Projects and Consulting (PTY) LTD 
    84. Mohlaje Solutions (Pty) Ltd 
    85. Mosako Wa Kitso 
    86. MSC Education Holdings Pty Ltd 
    87. MTK Corporate Solutions 
    88. MUHANGWENE DEVELOPMENT ENTERPRISE 
    89. Nemalale Eagles Consultancy CC 
    90. NEMISA 
    91. NJ & L Trading Enterprise CC. 
    92. Nkqubela Community Developers 
    93. NOMAKU TRADERS CC 
    94. NS Global Academy 
    95. Ntsangalala Business Enterprise 
    96. Nyankwavi Investment CC. 
    97. Omithombo Management Academy 
    98. ORGANISATIONAL DEVELOPMENT INTERNATIONAL (PTY) LTD 
    99. Outeniqua Leadership Institute 
    100. PanAfrican Supply Chain Academy 
    101. Paseka Business Enterprise 
    102. Power Rush Trading 170 CC. 
    103. Princetop Corporative Training (Pty) Ltd 
    104. Pulakgadi Training Consulting CC 
    105. Reflections Development Institute 
    106. Regent Business School (Pty) Ltd t/a Regent Business School 
    107. SA Maritime School and Transport College 
    108. Safin Bank Limited 
    109. Sasalethu Consulting and Associates 
    110. SEVEN ARROWS PROTECTION ALLIANCE CC 
    111. South African Film Institute 
    112. Summat Training Institute 
    113. SWARANANG MANAGEMENT CONSULTING CC 
    114. T & T Appointments 
    115. Tachfin Holdings 
    116. Tadi Training & Development Institute 
    117. Talent Sculpture 
    118. TCEP (Pty) Ltd 
    119. Thuto Lere Community Empowerment Programme 
    120. Thuto-Boswa Education and Training Solution 
    121. Tlaletso Consultants 
    122. Township Fire and Rescure (Pty) Ltd 
    123. Tsebong Training Centre 
    124. Tshisimani Holdings (PTY) Ltd. 
    125. Twin Peak Technologies 
    126. Ukhamba Quality Skills 
    127. Umfolozi FET College 
    128. Umqondo Consultancy 
    129. Umsenge SDCS 
    130. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    131. University of Venda 
    132. Vicmat Consultants 
    133. Visionary Academy 
    134. Vuselela FET College - Central Office 
    135. Vuselela FET College - Klerksdorp Campus 
    136. Ya Hina Management Consulting and projects 
    137. ZMG CONSULTING 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.