SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Recognise areas in need of change, make recommendations and implement change in the team, department or division 
SAQA US ID UNIT STANDARD TITLE
15214  Recognise areas in need of change, make recommendations and implement change in the team, department or division 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This is a Unit Standard intended for managers in all economic sectors.These managers would typically be second level managers such as a heads of department, section heads or divisional heads, and may have more than one team reporting to them.

The qualifying learner is capable of:
  • Recognising areas in need of change.
  • Making recommendations for change.
  • Implementing change. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that people learning towards this Unit Standard are already competent in:
  • Communication at NQF level 4.
  • Computer Literacy at NQF level 4. 

  • UNIT STANDARD RANGE 
  • Systems include; budgeting, performance management, rewards, reporting.
  • Models for managing change include; discontinuous, incremental, organisational development, business reengineering, top down, bottom up. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Recognise areas in need of change. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Performance of the section/division/department is benchmarked against Best Practice standards to identify any need for change. 

    ASSESSMENT CRITERION 2 
    2. External factors are used to identify any need for change. 

    ASSESSMENT CRITERION 3 
    3. Changes to the organisation's operations are analysed to identify any need for change in the section/division/department. 

    ASSESSMENT CRITERION 4 
    4. The desired ideal, future state is determined for the organisation. 

    SPECIFIC OUTCOME 2 
    Make recommendations for change. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Clear, goa-directed recommendations are made for consideration by senior management. 

    ASSESSMENT CRITERION 2 
    2. All key stakeholders are approached with the recommendations. 

    ASSESSMENT CRITERION 3 
    3. Barriers to achieving the desired future state are identified and solutions are presented to senior management. 

    ASSESSMENT CRITERION 4 
    4. The organisation's readiness and capacity for change are taken into account and addressed in the plan. 

    SPECIFIC OUTCOME 3 
    Implement change. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Change is implemented according to the agreed plan. 

    ASSESSMENT CRITERION 2 
    2. Other systems to support the change are put in place timeously. 

    ASSESSMENT CRITERION 3 
    3. Individuals are assisted with overcoming resistance to change and rewarded for positive contributions. 

    ASSESSMENT CRITERION 4 
    4. Progress towards the achievement of the goals is monitored to ensure smooth implementation of plan. 

    ASSESSMENT CRITERION 5 
    5. Progress towards the achievement of the goals is reported on regularly to all stakeholders. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services ETQA or an ETQA that represents the sector in which the learner is employed and which has a Memorandum of Understanding with the Services SETA ETQA.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The psychological phases people go through when experiencing change.
  • Dealing with resistance to change.
  • Overcoming barriers to change.
  • Tools and interventions for successful change processes.
  • Roles required to support the change process.
  • The role of creativity in change processes.
  • Models for managing change.
  • Best practice guidelines. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems when linking existing systems to new systems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others in overcoming resistance to change. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities in monitoring progress towards goals. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when analysing the need for change. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when making recommendations and implementing change. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology in assisting with the implementation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems when reviewing the impact of change on the whole organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  36438   National Certificate: Local Economic Development  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  LG SETA 
    Core  61594   National Certificate: Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2009-05-02  As per Learning Programmes recorded against this Qual 
    Core  49793   National Certificate: Productivity  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SABPP 
    Core  61592   National Diploma: Human Resources Management and Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  49794   National Diploma: Productivity  Level 5  NQF Level 05  Reregistered  2023-06-30  SABPP 
    Fundamental  49745   National Certificate: Value Engineering  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  QCTO 
    Fundamental  49469   National Diploma: Complex Procurement  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30   
    Elective  83946   National Certificate: Management  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49627   Further Education and Training Certificate: e Records Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30   
    Elective  79886   National Certificate: Business Advising  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49123   National Certificate: Journalism  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered" 
    2007-10-18  Was MICTS until Last Date for Achievement 
    Elective  58978   National Certificate: Journalism  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Elective  49336   National Certificate: Law Enforcement: Sheriffing  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  EWSETA 
    Elective  59304   National Diploma: Freight Forwarding and Customs Compliance  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 
    Elective  67460   National Diploma: Public Administration  Level 6  NQF Level 06  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ABUNDANT HUMAN CAPITAL SOLUTIONS PTY LTD 
    2. AfroXpert Performance Developement cc 
    3. AGAMA CONSULTING AND SERVICES 
    4. Alpha Business Consultants 
    5. Artshub Institute (Pty) Ltd 
    6. Asiphokuhle Training and Research Institute 
    7. ATTI Nelspruit Pty Ltd 
    8. AVAX SA 481 CC. T/A Mandisa Development Services 
    9. AVC Corporate Advisory Services (PTY) LTD. 
    10. Bantubanye Skills 
    11. Boikgantsho Consulting & Events 
    12. Break The Chains Development Services 
    13. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    14. Business Management Training College (Pty) Ltd 
    15. C&L SKILLS MANAGEMENT CC 
    16. CB Willemse Training 
    17. CEDARS ACADEMY FOR TECHNICAL TRAININGPTYLTD 
    18. Classic Human Capital Solutions 
    19. CTC College(PTY) LTD. 
    20. DC Dynamic College of Commerce & Further Training (Pty) Ltd 
    21. Development Bank of Southern Africa (DBSA) 
    22. Ditirelo Skills Development Services 
    23. Ditlou Solutions 
    24. DORO-ELLA PTY LTD 
    25. EDGE TRAINING CONSULTANCY PTY LTD 
    26. Edutraining Business College 
    27. Falcon Business Institute (Pty) Ltd 
    28. FARANANI FACILITATION SERVICES 
    29. FLOWHR PTY LTD 
    30. FUTURE PERFORMANCE TRAINING PTY LTD 
    31. Gauteng Central College PTY LTD 
    32. GLOBAL BUSINESS SOLUTIONS 
    33. Gotsec Skills Training 
    34. HDPSA 
    35. Hlombe and Associates 
    36. HS GLOBAL SKILLS BUSINESS SOLUTIONS 
    37. IALE School of Advanced Learning and Education (Pty) Ltd 
    38. Ilinge Labantu Debt Solution 
    39. IMITHENTE DEVELOPMENT HOLDINGS 
    40. In Excess Trading 22 T/A ATTI Polokwane 
    41. INSTITUTE OF PEOPLE DEVELOPMENT 
    42. IQ Academy (previously known as Fernwood Business College) 
    43. JACKSON LEADERSHIP & MANAGEMENT CONSULTANTS 
    44. Jeppe College of Commerce and Computer Studies 
    45. Josmap Training Institute 
    46. JTM Empowered 
    47. Kalideen Management 
    48. Kgolo Institute 
    49. Khula Nonke Training & Development 
    50. Kundani Trading 
    51. LANHAM-LOVE CONSULTING PTY LTD 
    52. LEARNING AND PERFORMANCE ACADEMY 
    53. Lekoko Consulting (PTY) LTD 
    54. LIMBA HOLDINGS 
    55. M.I.C. Training and Development 
    56. Magase and Shakong Projects 
    57. Makhophila Business Enterprise 
    58. Management College of Southern Africa (MANCOSA) 
    59. MANAGEMENT DEVELOPMENT INSTITUTE OF SOUTH AFRICA 
    60. Marcado Human Resources Strategies 
    61. Masemase Consultancy CC. 
    62. Mgwezane Training and Events Management CC. 
    63. Miczo's Enterprise 
    64. MIKYLE CONSULTING CC 
    65. Mission Point Consulting 
    66. MJ Mafunisa Consulting (PTY) LTD 
    67. MML Consulting CC. 
    68. Mortarboard Training Solutions 
    69. MSC Education Holdings Pty Ltd 
    70. Nghano Training and Development Centre 
    71. Nhlahle Development Agency 
    72. NS Global Academy 
    73. Nsuku Management Consultants 
    74. ORANGE TRAINING ACADEMY PTY LTD 
    75. ORGANISATIONAL DEVELOPMENT INTERNATIONAL (PTY) LTD 
    76. ORGANISATIONAL DEVELOPMENT INTERNATIONAL PTY LTD 
    77. PanAfrican Supply Chain Academy 
    78. PEOPLE SOLUTIONS 
    79. Pioneer Business Consulting 
    80. PMA Holdings (PTY ) LTD. 
    81. Powernexus 
    82. PRODIGY BUSINESS SERVICES PTY LTD 
    83. PRODUCTION MANAGEMENT INSTITUTE OF SOUTHERN AFRICA PTY LTD 
    84. PROEXPERT TRAINING 
    85. PTDEV (Pty) Ltd 
    86. Quick Leap Investment 
    87. SA BUSINESS SCHOOL 
    88. SAKHISISIZWE PROJECTS 
    89. SAZM TRADING AND PROJECTS PTY LTD 
    90. Senelo Trading CC 
    91. SERVILINX 65 CC T/A SKILLS DEVELOPMENT ACADEMY 
    92. Solstice Networks CC. 
    93. South African Film Institute 
    94. SWARANANG MANAGEMENT CONSULTING CC 
    95. T & T Appointments 
    96. TACHFIN HOLDINGS PTY LTD 
    97. Talent Emporium Academy (PTY) Ltd 
    98. THE HUMAN RESOURCES PRACTICE 
    99. The Media Workshop cc 
    100. Thubelihle Graduate Institute 
    101. Thuto-Boswa Education and Training Solution 
    102. Tsebong Training Centre 
    103. Tshisimani Holdings (PTY) Ltd. 
    104. Twin Peak Technologies 
    105. UCADEMY PTY LTD 
    106. Umqondo Consultancy 
    107. University of Fort Hare 
    108. University of Venda 
    109. Vantage Training 
    110. Vicmat Consultants 
    111. Vuselela FET College - Klerksdorp Campus 
    112. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.