SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Carry out a service 
SAQA US ID UNIT STANDARD TITLE
15133  Carry out a service 
ORIGINATOR
SGB Vehicle Maintenance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Registered" 
2003-08-13  2005-11-30  SAQA 0249/03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2006-11-30   2009-11-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
119751  Carry out a service  Level 2  NQF Level 02  Complete 

PURPOSE OF THE UNIT STANDARD 
People in the field of manufacturing and engineering require the skills, values and knowledge reflected in this unit standard. The learning outcomes in this unit standard also contribute to the exit level outcomes required for various manufacturing and engineering qualifications. The learner is capable of servicing vehicles to maintain operational condition and will have an understanding of preventative maintenance principles. This will contribute to the exit level outcomes required for the National Certificate in servicing vehicles and related qualifications. This will contribute to the exit level outcomes required for the National Certificate in servicing vehicles and related qualifications. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
This unit standard has been designed as part of a progression. It is one of a series of unit standards for servicing vehicles in the field of manufacturing and engineering. It is assumed that the learner has already learned the use of engineering hand tools, power tools, measuring equipment and to maintain a safe and productive working environment. 

UNIT STANDARD RANGE 
The ranges as indicated under the specific outcomes determine the scope and level of this unit standard.
All work is performed under the supervision and according to workplace and workshop manual specifications and occupational safety, health and environmental legislation. 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Plan and prepare for servicing task. 
OUTCOME RANGE 
  • Planning includes obtaining service data, tools, equipment, parts and fluids.
  • Preparing includes cleaning of vehicle, parking in assigned area. 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Results achieved
  • Service task is planned and prepared
  • Vehicle is serviced in accordance with service schedule
  • Work area resorted and documentation completed

    Indicators
  • Vehicle is cleaned prior to servicing
  • Appropriate service data, tools, equipment and parts are obtained
  • Pre operational checks of systems are performed
  • Vehicle systems are normalized
  • Fluids are drained and refilled according to workshop manual procedures
  • Service is performed according to service schedule
  • Use of tools and equipment conformed workshop procedures
  • Vehicle systems are visually inspected for leaks and a post operational check is performed
  • Work area is cleaned and tools and equipment stored
  • Hazardous materials are disposed of in accordance with environmental requirement
  • Documentation is completed and processed
  • Applicable health, safety and environmental procedures are adhered to.

    Understanding confirmed
    Respond to `what if` and `why` questions covering:
  • Scheduled servicing
  • Preventative maintenance
  • Reasons for formalizing systems
  • Reasons for performing pre and post operational checks. 

  • SPECIFIC OUTCOME 2 
    Service vehicle. 
    OUTCOME RANGE 
    Servicing vehicles includes pre-delivery, daily inspections, minor, intermediate and major services. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Results achieved
  • Service task is planned and prepared
  • Vehicle is serviced in accordance with service schedule
  • Work area resorted and documentation completed

    Indicators
  • Vehicle is cleaned prior to servicing
  • Appropriate service data, tools, equipment and parts are obtained
  • Pre operational checks of systems are performed
  • Vehicle systems are normalized
  • Fluids are drained and refilled according to workshop manual procedures
  • Service is performed according to service schedule
  • Use of tools and equipment conformed workshop procedures
  • Vehicle systems are visually inspected for leaks and a post operational check is performed
  • Work area is cleaned and tools and equipment stored
  • Hazardous materials are disposed of in accordance with environmental requirement
  • Documentation is completed and processed
  • Applicable health, safety and environmental procedures are adhered to.

    Understanding confirmed
    Respond to `what if` and `why` questions covering:
  • Scheduled servicing
  • Preventative maintenance
  • Reasons for formalizing systems
  • Reasons for performing pre and post operational checks. 

  • SPECIFIC OUTCOME 3 
    Apply quality checks on completed service. 
    OUTCOME RANGE 
  • Quality checks include confirmation of conformance to the service schedule.
  • Confirmation includes visual inspection for system leaks and operational performance. 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Results achieved
  • Service task is planned and prepared
  • Vehicle is serviced in accordance with service schedule
  • Work area resorted and documentation completed

    Indicators
  • Vehicle is cleaned prior to servicing
  • Appropriate service data, tools, equipment and parts are obtained
  • Pre operational checks of systems are performed
  • Vehicle systems are normalized
  • Fluids are drained and refilled according to workshop manual procedures
  • Service is performed according to service schedule
  • Use of tools and equipment conformed workshop procedures
  • Vehicle systems are visually inspected for leaks and a post operational check is performed
  • Work area is cleaned and tools and equipment stored
  • Hazardous materials are disposed of in accordance with environmental requirement
  • Documentation is completed and processed
  • Applicable health, safety and environmental procedures are adhered to.

    Understanding confirmed
    Respond to `what if` and `why` questions covering:
  • Scheduled servicing
  • Preventative maintenance
  • Reasons for formalizing systems
  • Reasons for performing pre and post operational checks. 

  • SPECIFIC OUTCOME 4 
    Apply safe and environmental concepts. 
    OUTCOME RANGE 
    Safe and environmental concepts include use of personal protective equipment, dispose of hazardous substances. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Results achieved
  • Service task is planned and prepared
  • Vehicle is serviced in accordance with service schedule
  • Work area resorted and documentation completed

    Indicators
  • Vehicle is cleaned prior to servicing
  • Appropriate service data, tools, equipment and parts are obtained
  • Pre operational checks of systems are performed
  • Vehicle systems are normalized
  • Fluids are drained and refilled according to workshop manual procedures
  • Service is performed according to service schedule
  • Use of tools and equipment conformed workshop procedures
  • Vehicle systems are visually inspected for leaks and a post operational check is performed
  • Work area is cleaned and tools and equipment stored
  • Hazardous materials are disposed of in accordance with environmental requirement
  • Documentation is completed and processed
  • Applicable health, safety and environmental procedures are adhered to.

    Understanding confirmed
    Respond to `what if` and `why` questions covering:
  • Scheduled servicing
  • Preventative maintenance
  • Reasons for formalizing systems
  • Reasons for performing pre and post operational checks. 

  • SPECIFIC OUTCOME 5 
    Restore work area and complete documentation. 
    OUTCOME RANGE 
  • Restore work area includes tools and equipment stored and work area cleaned.
  • Documentation includes completing job cards, check lists and reports. 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Results achieved
  • Service task is planned and prepared
  • Vehicle is serviced in accordance with service schedule
  • Work area resorted and documentation completed

    Indicators
  • Vehicle is cleaned prior to servicing
  • Appropriate service data, tools, equipment and parts are obtained
  • Pre operational checks of systems are performed
  • Vehicle systems are normalized
  • Fluids are drained and refilled according to workshop manual procedures
  • Service is performed according to service schedule
  • Use of tools and equipment conformed workshop procedures
  • Vehicle systems are visually inspected for leaks and a post operational check is performed
  • Work area is cleaned and tools and equipment stored
  • Hazardous materials are disposed of in accordance with environmental requirement
  • Documentation is completed and processed
  • Applicable health, safety and environmental procedures are adhered to.

    Understanding confirmed
    Respond to `what if` and `why` questions covering:
  • Scheduled servicing
  • Preventative maintenance
  • Reasons for formalizing systems
  • Reasons for performing pre and post operational checks. 

  • SPECIFIC OUTCOME 6 
    Discuss and explain reasons for servicing vehicles. 
    OUTCOME RANGE 
    Include scheduled services and preventative maintenance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Results achieved
  • Service task is planned and prepared
  • Vehicle is serviced in accordance with service schedule
  • Work area resorted and documentation completed

    Indicators
  • Vehicle is cleaned prior to servicing
  • Appropriate service data, tools, equipment and parts are obtained
  • Pre operational checks of systems are performed
  • Vehicle systems are normalized
  • Fluids are drained and refilled according to workshop manual procedures
  • Service is performed according to service schedule
  • Use of tools and equipment conformed workshop procedures
  • Vehicle systems are visually inspected for leaks and a post operational check is performed
  • Work area is cleaned and tools and equipment stored
  • Hazardous materials are disposed of in accordance with environmental requirement
  • Documentation is completed and processed
  • Applicable health, safety and environmental procedures are adhered to.

    Understanding confirmed
    Respond to `what if` and `why` questions covering:
  • Scheduled servicing
  • Preventative maintenance
  • Reasons for formalizing systems
  • Reasons for performing pre and post operational checks. 


  • UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    My assessment will be governed by the policies and guidelines of the MERSETA Education and Training Quality Assuror who has jurisdiction over this field of learning. My assessor will (at the very least) be accredited and have a technical qualification in this learning area.
    I can be assessed in the language of my choice although if I have to report incidents or conditions to someone else, I will be assessed on my ability to report in the language commonly used in my working environment.
    I will be assessed in the workplace but I can submit documents, projects, test results and assignments that were not produced in the workplace.
    I can be assessed against this unit standard to obtain credits or as part of an integrated assessment for a qualification. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Names and functions of:
  • Components and systems
  • Tools and equipment
  • Fluids and lubricants.
    2. Attributes, descriptions, characteristics and properties of:
  • Fluids and lubricants
  • Filters
    3. Sensory cues:
  • Visual, audible, smell and taste senses
    4. Purpose of:
  • Scheduled services
  • Preventative maintenance
    5. Regulations, legislation, agreements, policies, standards:
  • Applicable company policies and procedures
  • Quality procedures
  • SHE procedures
    6. Theory: rules, principles, laws:
  • Viscosity
  • Friction
  • Wear
  • Additives
    7. Relationships, systems:
  • Relationship between scheduled services and the operational condition of vehicle 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems:
  • Related to prepare and service a vehicle 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others:
  • Interact with team members and colleagues to obtain fluids, parts, tools and equipment 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage myself and my activities:
  • Working according to service and flat rate schedules
  • Manage resources and my time 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively:
  • Complete and process documentation and service reports 

  • UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically:
  • By using special service tools and equipment
  • Using information technology 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems:
  • Explain and justify my actions and procedures followed 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard ID 119751, which is "Carry out a service", Level 2, 8 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  24455   National Certificate: Servicing Vehicles  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered" 
    2005-11-30  Was MERSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Barloworld South Africa (Pty) Ltd T/A Barloworld-Equipment (ISANDO) (T 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.