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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Analyse people related risks in an organisation in order to control the risk 
SAQA US ID UNIT STANDARD TITLE
14999  Analyse people related risks in an organisation in order to control the risk 
ORIGINATOR
SGB Financial Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Registered" 
2003-10-08  2006-10-08  SAQA 0150/03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-10-08   2010-10-08  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242675  Analyse people related risks in an organisation in order to control the risk  Level 4  NQF Level 04  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for learners who manage asset risk in insurance and other organisations. It will be useful for risk management generalists, learners in human resources, managers of small businesses, insurance surveyors and loss adjusters.

The qualifying learner is capable of:
  • Evaluating the risks associated with relationships in an organisation.
  • Suggesting ways of managing work environment related risk.
  • Explaining the role of communication in managing people related risk.
  • Analysing the risks in an organisation associated with workplace skills. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this Unit Standard. Learners should be competent in Communication and Mathematical and Financial Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is
  • Interpersonal relationships include staff to staff, staff to managers, managers, to managers, managers to staff, staff/managers to clients and clients to staff/managers.
  • Relationship risks include, but are not limited to fraud, arson, productivity, commitment, malicious damage to property, espionage, intimidation, compliance, image, negligence, high performance.
  • Measures to control work environment related risks include, but are not limited to staff selection, policy and practice, ergo dynamics, environmental management, management, fair labour practice and performance standards.
  • Consequences of inadequate communication include, but are not limited to misinformation, lack of transparency, irregular or inopportune information, inaccurate information.
  • The consequences of misinformation include, but are not limited to mistrust, poor service, damage to reputation of the organisation, bad press.
  • Communication risk includes Internet, intranet, email, grapevine, formal newsletters and circulars, meetings, staff surveys.
  • Control of skills related risk includes, but is not limited to training, staff selection, disciplinary action, and mentoring. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Evaluate the risks in an organisation associated with people. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Risks associated with interpersonal relationships in an organisation are investigated for a specific organisation and an indication is given of the upside and down side risks in work relationships. 

    ASSESSMENT CRITERION 2 
    2. The relationship risks are evaluated and an indication is given of the of the positive and negative consequences for the organisation. 

    ASSESSMENT CRITERION 3 
    3. The impact of corporate culture on people in an organisation is analysed using three case studies. 

    ASSESSMENT CRITERION 4 
    4. Motivational techniques for enhancing relationships in a workplace are suggested for three different scenarios. 

    SPECIFIC OUTCOME 2 
    Suggest ways of managing work environment related risk. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Risks in the work environment are identified with reference to human resource policies, corporate culture, systems and control, resource allocation, work environment and ergo dynamics. 

    ASSESSMENT CRITERION 2 
    2. The risks are evaluated in terms of their potential impact on productivity, motivation, issues of compliance, customer relationships and achievement of the organisation's goals. 

    ASSESSMENT CRITERION 3 
    3. Suggestions to control work related risk are proposed for a specific organisation. 

    SPECIFIC OUTCOME 3 
    Explain the role of communication in managing people related risk. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The consequences of inadequate communication are explained with examples. 

    ASSESSMENT CRITERION 2 
    2. The impact of clear, regular communication is explained and an indication is given of the potential impact on the workforce. 

    ASSESSMENT CRITERION 3 
    3. Formal and informal methods of internal communication in an organisation are investigated and an indication is given of the risks associated with each. 

    ASSESSMENT CRITERION 4 
    4. A proposal is made to control communication risk in an organisation. 

    SPECIFIC OUTCOME 4 
    Analyse the risks in an organisation associated with workplace skills. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The risks in a business unit are identified in terms of the competence requirements of a specific organisation. 

    ASSESSMENT CRITERION 2 
    2. Competency related risks are evaluated in terms of their potential impact on the business in the short, medium and long term. 

    ASSESSMENT CRITERION 3 
    3. A plan is proposed to control the risk in a business unit. 

    ASSESSMENT CRITERION 4 
    4. The consequences of not providing training are explained with reference to aspects of financial risk, compliance, quality management, reputation, international competitiveness, safety and sustainability. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor.
  • Assessors must be registered as an Assessor with the INSQA or with an ETQA that has a Memorandum of Understanding with the INSQA
  • Moderators must be registered as assessors with INSQA, or with an ETQA that has a Memorandum of Agreement with INSQA.
  • Training providers must be accredited by the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Learners are capable of identifying and solving problems in which responses show that responsible decisions using critical and creative thinking have been made in identifying people related risks in an organisation and suggesting ways to manage the risk. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are capable of collecting, organising and critically evaluating information in identifying and evaluating people risks in an organisation. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are capable of communicating effectively in explaining the role of communication in managing people related risk and proposing control measures. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 242675, which is "Analyse people related risks in an organisation in order to control the risk", Level 4, 3 Credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49129   Further Education and Training Certificate (FETC): Management and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Core  24396   National Certificate: Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2006-10-08  Was INSETA until Last Date for Achievement 
    Core  60652   Professional Qualification: Management and Administration  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  48640   National Certificate: Financial Services Management  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  INSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Faisit (Pty) Ltd 
    2. Intec College 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.