SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Investigate the structure of an organization as a workplace 
SAQA US ID UNIT STANDARD TITLE
14343  Investigate the structure of an organization as a workplace 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Office Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard provides a broad introduction to the business sector. It is the starting point for a learner moving into a business environment. The focus is knowledge, skills, values and attitudes in relation to the learner`s own context and experience of the world of work.

The qualifying learner is capable of:
  • Understanding the basic concept of core business and support functions in an organisation
  • Explaining the role of a section or department in the organisation
  • Identifying different work roles and the contribution of each to the department or section 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should:
  • Be competent in communication and mathematical literacy at NQF level 1. 

  • UNIT STANDARD RANGE 
  • Core business activities include those areas that represent the functions that are core to the area of business, eg the manufacturing department in a manufacturing organisation.
  • Support functions may include Human Resources, Training and development, Salaries, IT, Forensic Auditing, Adjusting/Assessing, Legal, Accounting/credit control, Investments, communications and PRO, Maintenance, security, administration, corporate governance. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify the core business activities of a selected organisation 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The concept of core business is explained with an example from the relevant industry. 

    ASSESSMENT CRITERION 2 
    2. Specific core business activities are named with reference to the selected organistation. 

    ASSESSMENT CRITERION 3 
    3. The relationships between the different activities are described for the selected organisation. 

    ASSESSMENT CRITERION 4 
    4. A system or process within a selected work unit is described in the correct sequence. 

    ASSESSMENT CRITERION 5 
    5. Examples are listed of ways in which the core business adds value to the organisation. 

    SPECIFIC OUTCOME 2 
    Identify support functions within a selected organisation 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The concept of support functions is explained with an example from the relevant industry. 

    ASSESSMENT CRITERION 2 
    2. Specific support functions are named with reference to the selected organisation. 

    ASSESSMENT CRITERION 3 
    3. The relationship between one support unit and the other business units of the selected organisation is explained at a basic level of understanding. 

    ASSESSMENT CRITERION 4 
    4. Five examples are listed in which the support unit adds value to the organisation. 

    SPECIFIC OUTCOME 3 
    Explain the role of a selected department in an organisation and its contribution 
    OUTCOME NOTES 
    Explain the role of a selected department or section in an organisation and its contribution to the effectiveness of the organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The main function of the selected department or section is explained in relation to core business or support. 

    ASSESSMENT CRITERION 2 
    2. The roles of at least two other departments or sections that interact with the selected section or department are explained at a basic level of understanding. 

    ASSESSMENT CRITERION 3 
    3. The most senior person in the department is identified with, where applicable, the title of his/her position. 

    ASSESSMENT CRITERION 4 
    4. The line is identified from the senior person in the department or section to the Board of Directors. 

    ASSESSMENT CRITERION 5 
    5. The effect on the organisation if the department or section did not function effectively is described with examples. 

    ASSESSMENT CRITERION 6 
    6. The value that the department adds to the organisation is identified with examples. 

    SPECIFIC OUTCOME 4 
    Investigate the different types of work done in the department 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The different roles in the department are identified and an outline is written of the kind of work done by three people. 

    ASSESSMENT CRITERION 2 
    2. The work done in the department is categorised according to its purpose. 

    ASSESSMENT CRITERION 3 
    3. The importance of each category of work is discussed with reference to the efficiency of the department. 

    ASSESSMENT CRITERION 4 
    4. The work in the department is identified as a part of a set of related systems each with a role and a value. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation and Moderation:
  • Accreditation for this Unit Standard shall be from the Services Seta Education and Training Quality Assurer (SSETQA) through assessment by a registered Assessor. Assessment should be contextual and be conducted in the workplace as far as possible.
  • Assessors must be registered as an Assessor and Moderators must be registered as moderators with SSETQA.
  • SSETQA will co-ordinate all moderation activities in accordance with their policies and procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Learners can identify core business activities of:
  • The industry that they are working in
  • One of the sub-sectors of the industry that they are working in
  • Any named department of the organisation they are working in 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Learners are able to work effectively with others as a member of an organisation when investigating the activities of a workplace. 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, organise and evaluate information when identifying and explaining the core business activities and support functions in a selected organisation.

    Learners can manage themselves and their activities responsibly and effectively while collecting and preparing information, in order to explain the structure of an organisation as a workplace. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively and responsibly when explaining the role of a selected department in an organisation and the different types of work carried out in that department. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems by identifying the work performed in a selected department of an organisation in relation to the work of the rest of the organisation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Learners begin to explore education and career opportunities through investigating different roles and functions in a department of an organisation. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  23833   National Certificate: Business Administration Services  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 
    Elective  59016   National Certificate: Fish and Seafood Processing  Level 2  NQF Level 02  Reregistered  2023-06-30  FOODBEV 
    Elective  49648   National Certificate: New Venture Creation (SMME)  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Gufferty Consulting 
    2. New Business Initiative Management Consultancy 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.