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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Manage time and the work process in a business environment 
SAQA US ID UNIT STANDARD TITLE
13918  Manage time and the work process in a business environment 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2006-03-14  2006-11-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2007-11-16   2010-11-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
242811  Prioritise time and work for self and team  Level 4  NQF Level 04  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard introduces time management that will enable learners to be efficient team leaders or junior managers in a business workplace. It is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost center, section or department.

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position is term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The qualifying learner is capable of:
  • Creating, maintaining and using a personal and team task list.
  • Using and maintaining a diary.
  • Prioritising tasks.
  • Planning and following a work schedule. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this unit standard. Learners should be competent in Communication and Mathematical Literacy at NQF level 2. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard is time management in relation to the learner`s own work and the work of a team. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Create, use and maintain a task list 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.The value of using and maintaining a personal task list is known and understood in terms of own work organisation. 

    ASSESSMENT CRITERION 2 
    2.The value of using and maintaining a team task list is known and understood in terms of a team's work organisation. 

    ASSESSMENT CRITERION 3 
    3.Steps or stages in a process are identified in tasks assigned to the group. 

    ASSESSMENT CRITERION 4 
    4.Procedures required for the completion of assigned tasks are known and explained with reference to the time necessary for the completion of tasks and the consequences of missed deadlines 

    ASSESSMENT CRITERION 5 
    5.Information and documentation required are recorded on the task list and flagged for further action 

    ASSESSMENT CRITERION 6 
    6.Additional informative received is captured electronically or processed manually 

    ASSESSMENT CRITERION 7 
    7.An action plan is drafted to ensure that assigned tasks are completed timeously. 

    ASSESSMENT CRITERION 8 
    8.New tasks are added to the task list when necessary and all outstanding work is reprioritised to ensure deadlines are met tineously. 

    ASSESSMENT CRITERION 9 
    9.Completed tasks are reported to the appropriate authority and checked off the task list. 

    SPECIFIC OUTCOME 2 
    Use and maintain a diary 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.The purpose of keeping a personal diary, a team diary and an organisation diary system are known in context of self and team management tools. 

    ASSESSMENT CRITERION 2 
    2.Relevant information is recorded in the diary electronically or manually and updates regularly. 

    ASSESSMENT CRITERION 3 
    3.Diary entries are used to create and adapt action plans. 

    SPECIFIC OUTCOME 3 
    Prioritise tasks 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.Tasks are identified in order to create a task list. 

    ASSESSMENT CRITERION 2 
    2.Criteria for prioritising tasks are explained for a specific business unit. 

    ASSESSMENT CRITERION 3 
    3.Steps or stages in tasks or work allocated to a team are identified and listed and an indication is given of how long each step should take to complete and the total time required to complete a task 

    ASSESSMENT CRITERION 4 
    4.Tasks are sorted and prioritised according to type and required deadlines. 

    ASSESSMENT CRITERION 5 
    5.Time needed to complete tasks is scheduled to allow for specified deadlines 

    ASSESSMENT CRITERION 6 
    6.Resources required by the team or work unit are identified and the acquisition is prioritised in the task list. 

    SPECIFIC OUTCOME 4 
    Plan and follow a work schedule. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1.Regular daily, weekly and monthly activities are named, and recorded on a team work schedule. 

    ASSESSMENT CRITERION 2 
    2.A roster indicating the role of each team member is drawn up to ensure that all the activities can be completed timeously. 

    ASSESSMENT CRITERION 3 
    3.Internal clients are informed of the aspects of the work schedule that affect them. 

    ASSESSMENT CRITERION 4 
    4.The schedule if followed and adjusted when necessary to allow for unexpected interruptions 

    ASSESSMENT CRITERION 5 
    5.The work of team members is monitored to ensure timeframes can be met and to provide assistance to team members when necessary. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services ETQA or an ETQA that represents the sectors in which the learner is employed.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to make decisions in allocating tasks and planning a work schedule to meet deadline. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work as a member of a team in allocating work, scheduling tasks and monitoring progress 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage his/her own activities including making good use of time and resources through the proper use of a diary system and task list. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 242811, which is "Prioritise time and work for self and team", Level 4, 5 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59326   National Certificate: International Trade  Level 2  NQF Level 02  Reregistered  2023-06-30  TETA 
    Core  48494   National Certificate: Financial Services Management  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  INSETA 
    Core  48887   National Certificate: Hiring Services and Support  Level 3  NQF Level 03  Reregistered  2023-06-30  SERVICES 
    Core  83946   National Certificate: Management  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  58719   National Certificate: Metals Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Core  50398   National Certificate: Project Support Service  Level 3  NQF Level 03  Reregistered  2023-06-30  SERVICES 
    Core  49120   Further Education and Training Certificate: Film, Television and Video Production Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2007-12-02  Was MICTS until Last Date for Achievement 
    Fundamental  48743   National Certificate: Hairdressing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2009-04-08  Was SERVICES until Last Date for Achievement 
    Elective  20175   National Certificate: Hygiene and Cleaning Supervision  Level 3  NQF Level 03  Reregistered  2023-06-30  SERVICES 
    Elective  49447   National Certificate: Trade Exhibition Support  Level 3  NQF Level 03  Reregistered  2023-06-30  SERVICES 
    Elective  65110   Further Education and Training Certificate: Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2009-03-14  As per Learning Programmes recorded against this Qual 
    Elective  24197   National Certificate: Corrections Science  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2009-02-18  Was SAS SETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Aldabri 106 Institute for Quality Pty Ltd 
    2. College of Production Technology 
    3. Continental Tyres SA (Pty) Ltd (NEW BRIGHTON) (TP) 
    4. Global Maritime Legal Solutions Pty Ltd 
    5. Indub Trading c.c. 
    6. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    7. Production Management Institute 
    8. Production Management Institute of Southern Africa (PMI) 
    9. Production Management Institute of Southern Africa - Durban 
    10. SA Maritime School and Transport College 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.