SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Evaluate the effects of counter-xenophobia and non-racism on a work environment 
SAQA US ID UNIT STANDARD TITLE
123483  Evaluate the effects of counter-xenophobia and non-racism on a work environment 
ORIGINATOR
SGB Visible Policing 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will enable learners to improve professionalism and enhance the quality of service delivery. A learner acquiring this unit standard will be able to contribute to counter-xenophobia and non-racism.

A person credited with this unit standard is able to:
  • Analyse key concepts, principles and rationale relating to foreign victims of xenophobia and racism in South Africa.
  • Evaluate the implications for the department in contributing to the prevention of xenophobia and racism.
  • Evaluate the implications of social and restorative justice principles in contributing to the prevention of xenophobia and racism in accordance with the Batho Pele principles.
  • Analyse the impact of integrated service provision to foreign victims of xenophobia and racism in South Africa.

    The achievement of this unit standard will contribute to the full development of any learner within any service driven environment. The skills, knowledge and understanding demonstrated within this unit standard are essential for social, economic and cultural transformation and upliftment within the safety in society environment. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication skills at NQF level 4.
  • Computer literacy at NQF level 3. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analyse key concepts, principles and rationale relating to foreign victims of xenophobia and racism in South Africa. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Categories of victims and victimisation are identified with examples. 
    ASSESSMENT CRITERION RANGE 
    Victims include, but is not limited to: victims of crime, violence and human rights abuses, war and political violence e.g. victims of torture, refugees, political prisoners, ex-combatants, victims of motor vehicle accidents, natural and man-made disasters, etc.
     

    ASSESSMENT CRITERION 2 
    Core concepts defining xenophobia and racism are assessed in accordance with Integrated Policy. 
    ASSESSMENT CRITERION RANGE 
    Core concepts include, but are not limited to: restorative justice, victims, vulnerability, cycles of violence, marginalised groups, multi-disciplinary co-operation, crime prevention etc.
     

    ASSESSMENT CRITERION 3 
    The rationale for and development of empowerment activities for victims of xenophobia and racism is analysed while taking into account the ethos of the Constitution of South Africa and international agreements. 
    ASSESSMENT CRITERION RANGE 
    International agreements include but are not limited to: United Nations Declaration on Human Rights, United Nations Refugee Convention, etc.
     

    ASSESSMENT CRITERION 4 
    The rationale for xenophobia and racism is analysed in relation to socio, political, cultural and economic conditions. 

    SPECIFIC OUTCOME 2 
    Evaluate the implications for the organisation in contributing to the prevention of xenophobia and racism. 
    OUTCOME RANGE 
    Organisation also refers to departments or divisions where applicable. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The organisations approach to countering xenophobia and racism is defined according to the Constitution of South Africa and international agreements. 
    ASSESSMENT CRITERION RANGE 
    International agreements include but are not limited to: United Nations Declaration on Human Rights, United Nations Refugee Convention, etc.
     

    ASSESSMENT CRITERION 2 
    Socio, political, cultural and economic conditions is analysed to reflect the causes of xenophobia and racism and how this impacts on the operations of the organisation. 

    ASSESSMENT CRITERION 3 
    The importance of strategies to counter xenophobia and racism in an organisation is evaluated to highlight aspects of an integrated approach. 

    ASSESSMENT CRITERION 4 
    The implications and benefits of organisational strategies in countering xenophobia and racism are evaluated to contribute to continuous improvement processes. 

    SPECIFIC OUTCOME 3 
    Evaluate the implications of social and restorative justice principles in contributing to the prevention of xenophobia and racism in accordance with the Batho Pele principles. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The key principles and concept of social justice is evaluated in relation to xenophobia and racism. 

    ASSESSMENT CRITERION 2 
    The concept of diversity is evaluated in terms of its impact and contribution to xenophobia and racism. 

    ASSESSMENT CRITERION 3 
    Principles of social justice are evaluated in relation to xenophobia and racism. 

    ASSESSMENT CRITERION 4 
    The concepts of social justice are evaluated in order to determine best practices in promoting social justice in the context of xenophobia and racism. 
    ASSESSMENT CRITERION RANGE 
    Social justice concepts and principles include but is not limited to equity, equality, transparency, democracy, good governance, social, economic, political and cultural efficiency.
     

    SPECIFIC OUTCOME 4 
    Analyse the impact of integrated service provision on foreign victims of xenophobia and racism in South Africa. 
    OUTCOME RANGE 
    Organisation also refers to departments or divisions where applicable 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Key legislation and policies that guide the implementation of counter xenophobia and non-racism services are analysed in terms of their impact on the organisation within South African environment. 

    ASSESSMENT CRITERION 2 
    Victims needs and rights are analysed according to the Constitution of South Africa and international agreements. 
    ASSESSMENT CRITERION RANGE 
  • International agreements include but are not limited to: United Nations Declaration on Human Rights, United Nations Refugee Convention, etc.
  • Victims can include both foreigners and South African citizens.
     

  • ASSESSMENT CRITERION 3 
    The roles and responsibilities of role-players and stakeholders at national, provincial and local level are analysed in accordance with the integrated approach to service provision standards. 

    ASSESSMENT CRITERION 4 
    Strengths and weaknesses in current service delivery are analysed with specific reference to organisation operations. 
    ASSESSMENT CRITERION RANGE 
    Weaknesses can include but are not limited to examples of corruption, lack of training, human resource capacity, lack of communication/consultation within and across.
     

    ASSESSMENT CRITERION 5 
    Strategies for the improvement of the implementation of counter xenophobia and non-racism programmes and initiatives in South Africa are evaluated based on an enhanced understanding of xenophobia and racism. 

    ASSESSMENT CRITERION 6 
    Ways in which education can be used as vehicle to address xenophobia and racism are evaluated to determine how it could contribute to counter activities in the organisation and the public at large. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The assessment will be governed by the policies and guidelines of the relevant Education and Training Quality Assuror (ETQA) that has jurisdiction over this field of learning.

    The assessor will (at the very least) be accredited and have a relevant qualification and be a subject matter expert in this learning area and at least have 3 years experience in the skills specific area.

    The learner can be assessed against this unit standard to obtain credits or as part of an integrated assessment for a qualification.
  • Internal moderation.
  • External moderation.
  • An assessor, accredited by the relevant ETQA, will assess the learner's competency.
  • Assessment procedures will be supplied by the ETQA in alignment with NSB requirements.
  • All assessment activities must be fair, so that all candidates have equal opportunities. Activities must be free of gender, ethnic or other bias.
  • Assessment and moderation procedures, activities and tools must be transparent, affordable and support development within the field, sub-field and NQF.
  • Questions and answers to determine theoretical knowledge are expected.
  • Assessment of a portfolio of evidence.
  • Direct observation in simulated and/or controlled work conditions. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Knowledge of xenophobia and factors leading to xenophobia. 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Complying with regulatory framework.
  • Understanding and applying departmental policies, procedures and regulations.
  • Understanding relationships. 

  • UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • Support and assistance processes.
  • Liaison with stakeholders, roleplayers and counterparts.
  • The establishment of internal relationships. 

  • UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively when:
  • Following processes, procedures and protocols. 

  • UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information to better understand and explain:
  • When using, relating and correlating information on profiling and what exists on the system.
  • Interviewing. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • Complying with the regulatory framework.
  • Applying the policies and procedures.
  • Providing critical analysis of trends. 

  • UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively and critically, showing responsibility towards the environment and health of others when:
  • Sourcing information on the legislation and policies and procedures.
  • Using detection equipment.
  • Using the Movement Control System (MCS). 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Understanding resource management during immigration operations.
  • When assisting stakeholders and roleplayers. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50419   National Certificate: Port Control and Admissions  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered" 
    2009-06-29  Was PSETA until Last Date for Achievement 
    Elective  66869   National Certificate: Home Affairs Services  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  59258   National Certificate: Polygraphy  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.