SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Produce and maintain work activity reports 
SAQA US ID UNIT STANDARD TITLE
119257  Produce and maintain work activity reports 
ORIGINATOR
SGB Engineering 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Engineering and Related Design 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2015-07-01  2018-06-30  SAQA 10105/14 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-06-30   2022-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will be useful to people who are required to provide reports on work activities and maintain the relevance and integrity of these reports in any work environment.

People credited with this unit standard are able to
  • Gather information for reports
  • Write reports
  • Maintain reports
  • Distribute and follow-up on reports 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit calculation is based on the assumption that learners are already competent in terms of the following outcomes or areas of learning when starting to learn towards this unit standard:
  • Basic research techniques
  • Communication in English at NQF level 3
  • Use of a personal computer and word processing package
  • Knowledge of the subject matter on which they are reporting 

  • UNIT STANDARD RANGE 
    The following scope and context applies to the whole unit standard:
  • Faults relate to any work procedure requiring action.
  • Company specific requirements relate to any relevant criteria.

    Specific range statements are provided in the body of the unit standard where they apply to particular specific outcomes or assessment criteria. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Gather information for reports. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Potential causes of faults are identified in accordance with company specific procedures. 

    ASSESSMENT CRITERION 2 
    Conditions under which the faults occur are identified in accordance with company specific procedures. 

    ASSESSMENT CRITERION 3 
    Details are recorded in accordance with company specific procedures. 
    ASSESSMENT CRITERION RANGE 
    Frequency, dates, potential causes.
     

    ASSESSMENT CRITERION 4 
    Fault history records are accessed to identify possible trends in accordance with company specific procedures. 

    ASSESSMENT CRITERION 5 
    Fault trends are identified and highlighted in accordance with company specific procedures. 

    ASSESSMENT CRITERION 6 
    Multiple sources of information are researched in terms of gathering data. 
    ASSESSMENT CRITERION RANGE 
    A minimum of two data sources are engaged.
     

    SPECIFIC OUTCOME 2 
    Write reports. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    All information in the report is factual and relevant to the topic. 

    ASSESSMENT CRITERION 2 
    Information is presented at a level of technicality suited to the specified audience. 

    ASSESSMENT CRITERION 3 
    Information is organised in a logical sequence to suit the purpose. 

    ASSESSMENT CRITERION 4 
    The format of the report is in accordance with statutory and/or company specific requirements. 
    ASSESSMENT CRITERION RANGE 
    Layout, use of headings, font type and size, use of graphics, distribution list.
     

    ASSESSMENT CRITERION 5 
    The report is completed in accordance with agreed time frames. 

    ASSESSMENT CRITERION 6 
    Sources of information are respected and acknowledged in accordance with company specific procedures. 

    SPECIFIC OUTCOME 3 
    Maintain reports. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The purpose of maintaining reports is explained in terms of traceability of information and identifying fault trends. 

    ASSESSMENT CRITERION 2 
    Consequences of using the wrong report are explained in terms of the potential incorrect assumptions and the result on customer service. 

    ASSESSMENT CRITERION 3 
    Reports are filed and stored securely in accordance with company and statutory procedures. 

    ASSESSMENT CRITERION 4 
    Amendments to reports are identified and captured and the information is disbursed to the relevant people in accordance with company procedures. 

    SPECIFIC OUTCOME 4 
    Distribute and follow-up on reports. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Actions taken to remedy faults and provide customer service are in line with company specific procedures and policies. 

    ASSESSMENT CRITERION 2 
    Reports are distributed to relevant parties in accordance with agreed timeframes. 

    ASSESSMENT CRITERION 3 
    Actions required are confirmed with relevant parties in terms of activity and time. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA by SAQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Essential embedded knowledge will be assessed through assessment of the specific outcomes in terms of the stipulated assessment criteria. Candidates are unlikely to achieve all the specific outcomes, to the standards described in the assessment criteria, without knowledge of the listed embedded knowledge. This means that for the most part, the possession or lack of the knowledge can be directly inferred from the quality of the candidate's performance. Where direct assessment of knowledge is required, assessment criteria have been included in the body of the unit standard.

    The following embedded knowledge is addressed in an integrated way in the unit standard:
  • The Occupational Health and Safety Act
  • Manufacturers specifications and manuals 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems and make decisions using critical and creative thinking.
    Note: The ability of the candidate to identify relevant information and take appropriate action. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as members of a team, group, organisation or community.
    Note: The ability and willingness of the candidate to accept the responsibility of sorting out problems and developing reports. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and ones activities responsibly and effectively.
    Note: The ability of the candidate to develop and maintain reports. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information.
    Note: The ability of the candidate to reconcile the information and select that which is relevant for the specified report. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively, using visual, mathematical and/or language skills in the modes of oral and/or written presentations.
    Note: The ability of the candidate to write a report. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically showing responsibility towards the environment and health of others.
    Note: The ability of the candidate to use all available data gathering procedures. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation.
    Note: The ability of the candidate to identify fault trends in various circumstances. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Terminology

    Specific terminology has been clarified by the use of range statements where applicable.

    Note to Assessors

    Assessors should keep the following principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the title to ensure assessment is integrated rather than fragmented. Remember we want to declare the person competent in terms of the title. Where assessment at title level is unmanageable, then focus assessment around each specific outcome, or groups of specific outcomes.
  • Make sure evidence is gathered across the entire range, wherever it applies. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the candidate is able to perform in the real situation.
  • Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • The assessment criteria provide the specifications against which assessment judgements should be made. In most cases, knowledge can be inferred from the quality of the performances, but in other cases, knowledge and understanding will have to be tested through questioning techniques. Where this is required, there will be assessment criteria to specify the standard required.
  • The task of the assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the candidate can achieve the outcomes again and again and again. This means assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.
  • All assessments should be conducted in line with the following well documented principles of assessment: appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58861   Further Education and Training Certificate: Electro-Mechanical Winding  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Core  58275   Further Education and Training Certificate: Lift Installation and Maintenance  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Core  49511   National Certificate: Lift Inspection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2018-06-30  MERSETA 
    Elective  58204   Further Education and Training Certificate: Cable Jointing and Termination  Level 4  NQF Level 04  Reregistered  2018-06-30  EWSETA 
    Elective  57885   Further Education and Training Certificate: CNC Production Machining  Level 4  NQF Level 04  Reregistered  2018-06-30  MERSETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2018-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Coastal Kzn F.E.T. College - Umbumbulu Campus 
    2. Nqoba Lift Consultants T/A Nqoba Training (ORMONDE) (TP) 
    3. Otis (Pty) Ltd (DURBAN) (TP) 
    4. Otis (Pty) Ltd (MOWBRAY) (TP) 
    5. OTIS (PTY) LTD (Wadeville)(TP) 
    6. Toyota Academy Toyota SA Motors (Pty) Ltd (ISIPINGO) (TP) 
    7. Wilbat Projects 148 (Pty) Ltd (ISIPINGO) (TP) 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.