SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Observe and record the findings of a business requirements gathering session 
SAQA US ID UNIT STANDARD TITLE
115398  Observe and record the findings of a business requirements gathering session 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this Unit Standard will be able to observe the process of gathering business requirements from the client and correctly record the findings of the session.

The qualifying learner is capable of:
  • Understanding and participating in the process of defining and documenting the project scope.
  • Understanding and participating in the process of gathering client business requirements.
  • Assisting to document the findings of the business requirements gathering sessions for the generation of a project deliverables. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in:
  • Communication at NQF Level 4.
  • Computer Literacy at NQF Level 3. 

  • UNIT STANDARD RANGE 
    Where required the range statements are provided with the Specific Outcomes and Assessment Criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Understand and participate in the process of defining and documenting the project scope. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The theory of and methodologies used in project scope definition are understood and can be clearly communicated to others orally. 

    ASSESSMENT CRITERION 2 
    The processes involved in the definition of a project scope are outlined orally using examples from practice. 

    ASSESSMENT CRITERION 3 
    The documentation needed for a meaningful aspect of the project scope definition is produced containing all the required information in the correct format using the appropriate language and terminology. 

    SPECIFIC OUTCOME 2 
    Understand and participate in the process of determining client business requirements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The theory of business requirements gathering/determination is fully explained in an oral presentation relating theories to methods of information gathering using practical examples. 

    ASSESSMENT CRITERION 2 
    Two different methods of gathering/determining business requirements are identified and explained in a presentation, which highlights the strengths and weaknesses of each method. 

    ASSESSMENT CRITERION 3 
    Methods used to gather related information about and for a business are explained in writing with examples of what type of information each method is best suited to. 

    ASSESSMENT CRITERION 4 
    A report of the information gathering sessions conducted with a client is written giving a summary of the information obtained highlighting the client's business needs and containing any other data collected for the purpose. 
    ASSESSMENT CRITERION RANGE 
    Information gathering session includes but is not limited to interviews, meetings, and workshops.
     

    SPECIFIC OUTCOME 3 
    Assist in documenting the findings of the business requirements gathering sessions. 
    OUTCOME NOTES 
    Assist in documenting the findings of the business requirements gathering sessions for the generation of project deliverables 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The business requirements of the client are outlined in a document that conforms with organisational requirements. 

    ASSESSMENT CRITERION 2 
    The process used to generate project deliverables is understood and explained in writing with examples illustrating the various steps in the process. 

    ASSESSMENT CRITERION 3 
    Assistance is given with the process of generating project deliverables for a client form the data obtained during the information gathering process. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Computer literacy.
  • The principles of good client relations.
  • The organisational service ethic.
  • Organisational policies and procedures. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group organization, community when participating in the information gathering sessions and working with the group determining project deliverables. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively when preparing and participating in information gathering sessions and when writing the required reports and giving the necessary oral presentations and explanations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information so as to write the required reports and give the oral presentations and explanations needed. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation when participating actively in information gathering sessions and when writing the required reports and giving e the oral presentations and explanations needed. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically when writing the required reports and preparing and giving presentations using computer software programmes. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation when realising that businesses cannot survive without certain resources and procedures and that projects can only be successfully managed once the project is properly interpreted and understood in terms of the needs of the client. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  63769   National Certificate: Business Analysis Support Practice  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Core  48874   National Certificate: Business Consulting Practice (Enterprise Resource Planning)  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Core  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Bytes People Solutions A Division of Altron TMT (Pty) Ltd 
    2. Jumpco (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.