SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply and explain the generic business process and value chain model 
SAQA US ID UNIT STANDARD TITLE
115395  Apply and explain the generic business process and value chain model 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this Unit Standard will have a good understanding of the relevant business processes and underlying theoretical knowledge of the appropriate Enterprise Resource Planning (ERP) functional area and be able to relate it to the business practice of a client.

The qualifying learner is capable of:
  • Explaining the underlying principles and theory that underpin a functional area.
  • Explaining the best-practice business process associated with an ERP functional area.
  • Comparing the client's business processes with best practice business processes.
  • Drawing a basic business process flow. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in Communication at NQF level 4 and Computer Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the underlying principles and theory that underpin a functional area. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The underlying principles of a functional area are identified and explained in a report using examples to illustrate how the principles influence practice in the area in relation to ERP. 

    ASSESSMENT CRITERION 2 
    The underlying theories relating to ERP in a functional area are identified and explained in a presentation. 

    SPECIFIC OUTCOME 2 
    Explain the best-practice business process associated with an ERP functional area. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The processes associated with an ERP functional area are identified accurately. 

    ASSESSMENT CRITERION 2 
    Business best practice relating to the processes in the ERP functional area are identified and explained in a report that illustrates how business best practice can be implemented in the functional area. 

    ASSESSMENT CRITERION 3 
    The advantages of implementing business best practice in a functional area are illustrated in a written report with examples. 

    SPECIFIC OUTCOME 3 
    Compare the client's business processes with best-practice business processes. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The processes in practice in a business are identified and documented for comparison with business best practice. 

    ASSESSMENT CRITERION 2 
    The best practice equivalent of the client's business processes are identified and documented for comparison purposes. 

    ASSESSMENT CRITERION 3 
    The client's business processes and the best practice model are compared and recommendations made on how the business should alter its processes to align with best practice. 

    SPECIFIC OUTCOME 4 
    Draw a basic business process flow. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The characteristics and principles of process flow methodology are identified and summarised using examples from a process flow study that has been undertaken. 

    ASSESSMENT CRITERION 2 
    The salient details of a business process are determined and explained using the process flow methodology. 

    ASSESSMENT CRITERION 3 
    A business process flow diagram is compiled for a business showing the related features in the correct sequence and indicating the relative importance of each component. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA .
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Computer literacy.
  • Principles of good client relations.
  • The organisational service ethic.
  • Organisational policies and procedures. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when recommending ways in which the client's business processes can be amended to align with business best practice. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group organization, community when determining the client's business process flow. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively when collecting information, writing reports and doing presentations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information when collecting information, writing reports and doing presentations. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation when writing reports and doing presentations. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and the health of others when using computer software to write reports and preparing presentations. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation when seeing the effect of poor businesses on the viability of a business and the way that the use of best practice processes can improve a business. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  63769   National Certificate: Business Analysis Support Practice  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Core  48874   National Certificate: Business Consulting Practice (Enterprise Resource Planning)  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Core  58977   National Certificate: Publishing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Core  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Core  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Reregistered  2023-06-30  TETA 
    Core  80686   National Diploma: Supply Chain Management: Sensitive Consumer Products  Level 6  NQF Level 06  Reregistered  2023-06-30  FOODBEV 
    Elective  50081   Further Education and Training Certificate: Leadership Development  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  50205   National Certificate: Municipal Integrated Development Planning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  LG SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ABA Sebenzi 
    2. Africa Institute For Public Administration 
    3. AfroXpert Performance Developement cc 
    4. All Access Holdings 
    5. Amabamba Recruitment 
    6. Amadube Investments CC 
    7. Asiphokuhle Training and Research Institute 
    8. Bantubanye Skills 
    9. BF QUALITY SOLUTIONS (PTY) LTD 
    10. Boikgantsho Consulting & Events 
    11. Break The Chains Development Services 
    12. BW Khuzwayo Consulting CC 
    13. Bytes People Solutions A Division of Altron TMT (Pty) Ltd 
    14. Classic Human Capital Solutions 
    15. Continuing Education Programme 
    16. CTC College(PTY) LTD. 
    17. Dean Institute Of Learning (Pty) Ltd 
    18. Development Bank of Southern Africa (DBSA) 
    19. Didintle Training Services 
    20. Ditirelo Skills Development Services 
    21. Edutraining Business College 
    22. Elective Training Institute Enterprise CC 
    23. Eskilz College (Pty) Ltd 
    24. Ethekwini Corporate and Human Resources Skills Development Unit 
    25. Express Model 405 
    26. Fire Protection Association of Southern Africa 
    27. Frugatrax Consultants 
    28. Glere Skills and Consultants 
    29. Goitsikitso Enterprise Trading 
    30. Growth Management Consulting 
    31. Gudlhuza Development Solutions cc 
    32. IQ Skills Academy (PTY) LTD. 
    33. Jobafrik Consulting 
    34. K Shabangu FET College 
    35. KAGISHO BUSINESS CONCEPTS (Pty) LTD 
    36. KALIDEEN MANAGEMENT SERVICES 
    37. Kamanga Skills Projects 
    38. Karabo Ya Karabo 
    39. Kernel Management and Consulting (PTY) LTD. 
    40. Kgolo Institute 
    41. KHOSITHI TRAINING 
    42. Kia Chuma 
    43. KOKANO PROJECTS PTY LTD 
    44. Lagnita Skills Solutions 
    45. Lewerb Holdings (PTY) Ltd 
    46. M.I.C. Training and Development 
    47. Makhophila Business Enterprise 
    48. Management College of Southern Africa (MANCOSA) 
    49. Mangalani Business Enterprises 
    50. Maqhawe College 
    51. Masemase Consultancy CC. 
    52. Mass Computer Training And Printers 
    53. Mgwezane Training and Events Management CC. 
    54. Miczo's Enterprise 
    55. Mission Point Consulting 
    56. Mmalethabo Consulting 
    57. Mod-Mosh Projects and Consulting (PTY) LTD 
    58. Mortarboard Training Solutions 
    59. MTHENGENYA & ASSOCIATES 
    60. Ndrendre Building & General Services 
    61. Nemalale Eagles Consultancy CC 
    62. Networx for Career Development 
    63. Nhlahle Development Agency 
    64. NJ & L Trading Enterprise CC. 
    65. NS Global Academy 
    66. Nyankwavi Investment CC. 
    67. Outeniqua Leadership Institute 
    68. Paseka Business Enterprise 
    69. Pioneer Business Consulting 
    70. Power Rush Trading 170 CC. 
    71. Powernexus 
    72. PTDEV (Pty) Ltd 
    73. Pudi's Educational Services And Youth Development 
    74. Quick Leap Investment 
    75. Sasalethu Consulting and Associates 
    76. Siyakhula Trust ETD Institute Pty Ltd 
    77. SIZA NESU TRAINING AND DEVELOPMENT 
    78. Solstice Networks CC. 
    79. Summat Training Institute 
    80. Talent Emporium Academy (PTY) Ltd 
    81. Tankimo Trading (Pty) Ltd 
    82. The Crimson CO CC. 
    83. Tlaletso Consultants 
    84. Tloumogale Business Development & Consulting 
    85. Tradesman Consulting and Training Solutions 
    86. Tsebo Kitso Trainings 
    87. Tshelopele Development Institution 
    88. Tshwane Training Institute (PTY) LTD. 
    89. TTTC 
    90. Umfolozi FET College 
    91. Umqondo Consultancy 
    92. University of Venda 
    93. Vicmat Consultants 
    94. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.