SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Operate a computer workstation in a business environment 
SAQA US ID UNIT STANDARD TITLE
114979  Operate a computer workstation in a business environment 
ORIGINATOR
SGB Insurance and Investment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for learners who use a computer in a business environment. It is an introduction to basic computer literacy.

The qualifying learner is capable of:
  • Explaining basic IT concepts.
  • Identifying and operating the hardware in a specific workstation.
  • Using a computer operating system.
  • Demonstrating basic maintenance procedures. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should:
  • Hold a GETC or equivalent qualification
  • Be competent in Communication and Mathematical Literacy at NQF Level 2 

  • UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is:
  • Navigating the operating system includes, but is not limited to, menus, toolbars, buttons, short cut keys and drag and drop.
  • Basic maintenance includes archiving, deleting, defragmenting and using the maintenance facility of a workstation. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain basic IT concepts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concepts hardware and software are explained and an indication is given of when and how they work together. 

    ASSESSMENT CRITERION 2 
    The concept of a computer virus is explained with examples. 

    ASSESSMENT CRITERION 3 
    Policies relating to IT in a specific organisation are interpreted and an indication is given of the consequences of non-compliance. 

    ASSESSMENT CRITERION 4 
    he difference between a stand alone and network system is explained and an indication is given of the implications of each type of system for the user. 

    ASSESSMENT CRITERION 5 
    The security access in a particular organisation is explained with references to policies and standards. 

    ASSESSMENT CRITERION 6 
    The importance of backing up is explained with reference to the standards of a specific organisation. 

    SPECIFIC OUTCOME 2 
    Identify and operate the hardware in a specific workstation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The hardware connected to a specific workstation is identified and an indication is given of where the peripherals are located in the building. 

    ASSESSMENT CRITERION 2 
    The computer is switched on and the keyboard or mouse is used to log on. 

    ASSESSMENT CRITERION 3 
    The use of the keyboard and mouse is demonstrated for a specific purpose. 

    SPECIFIC OUTCOME 3 
    Use a computer operating system. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The software loaded on a specific workstation is identified and an indication is given of the use of each application. 

    ASSESSMENT CRITERION 2 
    Ability to navigate the operating system is demonstrated for specific tasks. 

    ASSESSMENT CRITERION 3 
    Simple default settings on a system are customised to suit individual needs with reference to company policy. 

    ASSESSMENT CRITERION 4 
    The basic structure of an electronic filing system is explained with reference to drive, directory, folders, files and file types. 

    ASSESSMENT CRITERION 5 
    Techniques for managing files in an operating system are demonstrated including, but not limited to, creating folders and copying, moving, deleting, renaming and sorting files and folders. 

    ASSESSMENT CRITERION 6 
    The help function is demonstrated for three different tasks. 

    SPECIFIC OUTCOME 4 
    Demonstrate basic maintenance procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Basic maintenance functions are demonstrated for a specific operating system and an indication is given of when to ask for help. 

    ASSESSMENT CRITERION 2 
    Procedures to follow when a system stops working are explained with examples. 

    ASSESSMENT CRITERION 3 
    The logging off process is demonstrated correctly. 

    ASSESSMENT CRITERION 4 
    Procedures to be followed if a virus is suspected are explained with reference to a specific organisation's policies. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    This Unit Standard will be internally assessed by the provider and moderated by a moderator registered by a relevant accredited ETQA or an ETQA that has a Memorandum of Understanding with the relevant accredited ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO SCIENCE 
    The learner can use technology effectively by operating a computer workstation in a business environment. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner can demonstrate an understanding of the world as a set of related systems by identifying the impact of viruses on an operating system. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49089   National Certificate: Financial Services  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  INSETA 
    Core  63269   National Certificate: Gaming Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CATHSSETA 
    Core  58143   National Certificate: Music Industry Practice  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CATHSSETA 
    Core  60369   National Certificate: Strata Control Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MQA 
    Core  66071   Further Education and Training Certificate: Computer Aided Drawing Office Practice (CAD)  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CETA 
    Core  66609   Further Education and Training Certificate: Retail Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  48783   National Certificate: Financial Services  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  INSETA 
    Elective  58011   National Certificate: Acoustic Piano Back-framing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  CATHSSETA 
    Elective  49772   National Certificate: Archaeology  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  CATHSSETA 
    Elective  78524   National Certificate: Automotive Repair and Maintenance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  78923   National Certificate: Autotronics  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MERSETA 
    Elective  58577   National Certificate: General Security Practices  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  SAS SETA 
    Elective  49688   National Certificate: Victim Empowerment  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  HW SETA 
    Elective  49256   Further Education and Training Certificate: Counselling  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  HW SETA 
    Elective  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49649   Further Education and Training Certificate: Long-term Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  INSETA 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-07-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ADCORP TECHNICAL TRAINING (PTY) LTD 
    2. Alpha K9 Solutions Pty Ltd 
    3. Arctic Fox Security 
    4. ATLEGANG CONSULTING CC 
    5. AVK9 Pty Ltd 
    6. B and K Security Services 
    7. BKL Group Pty Ltd 
    8. Blackpearl Solutions 
    9. BRC Solutions (Pty) Ltd 
    10. BRIGHTSTAR SECURITY SERVICE AND CLEANING CC 
    11. BRM Management Solutions Pty Ltd 
    12. Buyisa Security Services 
    13. BYL Security Group Pty Ltd 
    14. BZN SAFETY AND SECURITY ACADEMY PTY LTD 
    15. Calaska Trading 189 
    16. CC Protection and Investigation Services Kimberley 
    17. Chithi Holdings 
    18. CKP Development Agency (Pty) Ltd 
    19. COLLIERY TRAINING COLLEGE (PTY) LTD 
    20. Combined Private Investigations Pty Ltd 
    21. D & K MANAGEMENT CONSULTANTS 
    22. De Vries Management & Training Services cc 
    23. DHW SECURITY AND TRAINING SERVICES 
    24. Faisit (Pty) Ltd 
    25. Focus Africa Advisory 
    26. George B Security Seervices 
    27. Getsmarter 
    28. Gogontle Security and Maintanacy Services 
    29. Gundo Security and Supply LebowaKgomo 
    30. Hafha Security and Training 
    31. Horizon Risk Management 
    32. Ijaba Security Services 
    33. INTEGRATED SECURITY AND MANGEMENT SOLUTIONS (PTY) LTD 
    34. IPID Investigation 
    35. JC Safety and Security Pty Ltd 
    36. Kwamandla Protection 
    37. Legacy ATKV SAKE (PTY) LTD 
    38. Mamba Training Academy Pty Ltd 
    39. Manganda Security 
    40. Mapasa Security Security Services Pty Ltd 
    41. Maphotho Security Training and Guarding Division 
    42. Mashushe ETDP Trading and Projects 
    43. MIDI GENERAL TRADING PTY LTD 
    44. MMASEBKO TRAINING SECURITY CENTRE 
    45. Mtomntwana Roadmarking Pty Ltd 
    46. Mvikeli Production Services 
    47. Nanikie Security Guard 
    48. National Security and fire Pty Ltd 
    49. Noctuam Training Academy 
    50. Octaves Group 
    51. PALABORA COPPER (PTY) LTD 
    52. PRSS Guarding Services 
    53. Redefined Skills Training & Development (Pty) Ltd 
    54. Ripple Effect 4 (Pty) Ltd 
    55. Risk Management Group 
    56. SA Crime Patrols Durban North 
    57. SAHARA EDUCATION. TRAINING. DEVELOPMENT 
    58. SASOL GLOBAL LEARNING 
    59. SIBANYE GOLD ACADEMY PROPRIETARY LIMITED 
    60. Sleeve Rolles Ready to Work Pty Ltd 
    61. Solutionsupply Pty Ltd 
    62. SOUTH AFRICAN POLICE SERVICE ACADEMY CHATSWORTH 
    63. TELLUMAT 
    64. The Graduate Institute of Financial Sciences (Pty) Ltd 
    65. Thikhedzo Security and Protection Services 
    66. THOPAS SECURITY SERVICES 
    67. Thudima Trading 
    68. THUNGELA OPERATIONS (PTY) LTD 
    69. TMC Consulting and Projects Pty Ltd 
    70. Total Recall Security and Investigation 
    71. Tradegold Trading and Projects 
    72. TSHAKHWILO TRADING ENTERPRISE 
    73. Vanguard Intergrated Services 
    74. Vision DCI 
    75. Wolf Guarding Solutions Pty Ltd 
    76. Xhobani Security Services Cc 
    77. XTRACT TRAINING SERVICES (SA)(PTY)LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.