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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Control a suite of ATMs (Automated Teller Machines) 
SAQA US ID UNIT STANDARD TITLE
114770  Control a suite of ATMs (Automated Teller Machines) 
ORIGINATOR
SGB Banking and Micro Finance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
BANKSETA - Banking Sector Education and Training Authority 
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7139  Control a suite of ATMs (Automated Teller Machines)  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for all persons who are in control of ATM machines and who are responsible for ensuring that ATM machines are able to perform their function.
The Persons credited with this Unit Standard will be able to:
  • draw and keep control of cash prior to loading the ATM
  • replenish the cash in the ATM
  • attend to the removal and control of depository envelopes
  • return the cards, cash and deposits to the treasury
  • plan for future needs. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners accessing this Unit Standard will be competent in:
  • Communications at NQF Level 2
  • Mathematical Literacy at NQF Level 2. 

  • UNIT STANDARD RANGE 
  • Loading the ATM includes loading the cash into the correct canisters, placing the canisters correctly in canister slots, replacing the sliding dispensers correctly and making all the connections to restore functionality.
  • Routine maintenance includes replenishing stationery, monitoring tidiness, removing retained cards.
  • Relevant documents include the run sheet and cash ticket. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Draw and keep control of cash prior to loading ATM machines. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The vehicle route is planned based on reports received and according to the bank's procedures. 

    ASSESSMENT CRITERION 2 
    The identity of the vehicle is verified with the treasury custodian. 

    ASSESSMENT CRITERION 3 
    The cash requirements for the replenishment are collected, physically checked taking residual notes into account and secured according to the bank's procedures. 

    ASSESSMENT CRITERION 4 
    The cash is checked for ATM quality according to the bank's guidelines. 

    ASSESSMENT CRITERION 5 
    The necessary precautions for transporting cash are taken as per the bank's guideline procedures. 

    SPECIFIC OUTCOME 2 
    Replenish the cash in the ATM machines. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The necessary security precautions are taken as per the bank's procedures. 

    ASSESSMENT CRITERION 2 
    The machine is prepared for opening and opened according to the bank's procedures. 

    ASSESSMENT CRITERION 3 
    The ATM is loaded according to standard operating procedure. 

    ASSESSMENT CRITERION 4 
    The amount loaded for each denomination is recorded onto the cash loaded sheet as required by the bank. 

    ASSESSMENT CRITERION 5 
    Mutilated or torn notes are removed from the reject cash bin and disposed of according to the bank's guidelines. 

    ASSESSMENT CRITERION 6 
    A dispense test is run to ensure that the canisters are in working order according to standard operating procedures. 

    ASSESSMENT CRITERION 7 
    Fraud checks are carried out as required by organisation policy and procedures. 

    SPECIFIC OUTCOME 3 
    Attend to the removal and control of depository envelopes and tally rolls from the ATM machine. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The deposits are removed, counted and recorded according to the bank's guidelines. 

    ASSESSMENT CRITERION 2 
    The tally roll is removed and a printer test is performed according to the bank's procedures. 

    ASSESSMENT CRITERION 3 
    The deposit and tally roll are sealed as per the bank's requirements. 

    ASSESSMENT CRITERION 4 
    The machine number and time are recorded on the loading sheet as required by the bank. 

    ASSESSMENT CRITERION 5 
    Routine maintenance is carried out as required by the bank. 

    ASSESSMENT CRITERION 6 
    The machine is placed back in service according to standard operating procedures. 

    ASSESSMENT CRITERION 7 
    The required security measures for locking the ATM and reloading the cash van are taken as per the bank's guidelines. 

    SPECIFIC OUTCOME 4 
    Return cash, cards and deposits to the treasury. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The cash return is submitted to the treasury department as per the bank's procedures. 

    ASSESSMENT CRITERION 2 
    All deposits are handed to the processing area as per the bank's procedures. 

    ASSESSMENT CRITERION 3 
    All retained cards are handed to the appropriate officer as per the bank's procedures. 

    ASSESSMENT CRITERION 4 
    The mutilated/torn notes are prepared and handed to the teller in the manner required by the bank. 

    ASSESSMENT CRITERION 5 
    Relevant documents are handed to the applicable controlling officer as per the bank's procedures. 

    SPECIFIC OUTCOME 5 
    Plan for future needs. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Relevant reports are collected as required by the bank to determine cash requirements for the period between cash deliveries. 

    ASSESSMENT CRITERION 2 
    A bulk order is placed at the treasury as per the bank's procedures. 

    ASSESSMENT CRITERION 3 
    The cash requirements for the next day are collected, checked and placed in the cash container according to the bank's procedures. 

    ASSESSMENT CRITERION 4 
    The cash container is transported to the note-counting area and the cash is rechecked as per the bank's procedures. 

    ASSESSMENT CRITERION 5 
    The cash container is locked and secured in the manner required by the bank. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA
    2. Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.
    Therefore anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution, which is accredited by the relevant ETQA. or by an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Relevant banking policies and procedures.
  • the workflow related to controlling a suite of ATMs.
  • Operating and computer systems knowledge sufficient to locate the necessary information and complete the task.
  • ATM operational risk.
  • Relevant security precautions relating to ATMs. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    To work effectively with others as a member of a team, group, organisation and community when the cash return is submitted to the treasury department as per the bank's procedures. 

    UNIT STANDARD CCFO ORGANISING 
    To organise and manage oneself and one's activities responsibly and effectively when the necessary security precautions are taken as per the bank's procedures. 

    UNIT STANDARD CCFO COLLECTING 
    To collect, organise and critically evaluate information when relevant reports are collected as required by the bank to determine cash requirements for the period between cash deliveries. 

    UNIT STANDARD CCFO SCIENCE 
    To use science and technology effectively and critically (showing responsibilty towards the environment and health of others) when the machine number and time are recorded on the loading sheet as required by the bank. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    As from the date of registration of this unit standard, it replaces unit standard ID: 7139, which was "Control a suite of ATMs (Automated Teller Machines)", Credits 5, NQF Level 3.

    Legal requirements
    All procedures must meet recognised codes of practice as well as obligations required under current legislation within South Africa and within the normal parameters of the defined job/task.

    Terminology
    ATM = Automated Teller Machine. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  20184   National Certificate: Banking  Level 3  NQF Level 03  Reregistered  2023-06-30  BANKSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.