SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Produce copies of bank statements on the customer's behalf 
SAQA US ID UNIT STANDARD TITLE
114747  Produce copies of bank statements on the customer's behalf 
ORIGINATOR
SGB Banking and Micro Finance 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
BANKSETA - Banking Sector Education and Training Authority 
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7115  Produce copies of bank statements on the customer's behalf  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is for people providing back office support tin a Banking environment.

Learners credited with this Unit Standard will be able to:
  • Verify the details of the request for a bank statement
  • Produce the statement
  • Record the action taken. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners accessing this Unit Standard are competent in Communication at NQF Level 2. 

    UNIT STANDARD RANGE 
  • Bank statements include daily, weekly and monthly statements, back statements, copy statements.
  • The customer's date is entered/accessed by account number. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Verify the details of the request for a bank statement. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The request is recorded as required by the bank. 

    ASSESSMENT CRITERION 2 
    The details of the statements required are checked according to the bank's guidelines. 

    ASSESSMENT CRITERION 3 
    Confidentiality is upheld according to the Code of Banking Practice. 

    SPECIFIC OUTCOME 2 
    Produce the statement. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The relevant system is accessed in the appropriate way. 

    ASSESSMENT CRITERION 2 
    The customer's data is entered/accessed as required by the system. 

    ASSESSMENT CRITERION 3 
    The statement data is located and a hard copy is obtained according to the bank's procedures. 

    ASSESSMENT CRITERION 4 
    The statement and a copy of the request are forwarded to the relevant branch according to the bank's procedures. 

    SPECIFIC OUTCOME 3 
    Record the action taken. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The action taken is recorded in the manner required by the bank. 

    ASSESSMENT CRITERION 2 
    Charges are recovered as per stipulated procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

    Therefore anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution, which is accredited by the relevant ETQA. or by an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • All relevant banking policies and procedures.
  • Workflow.
  • Operating and computer systems knowledge to locate the necessary information and complete the task.
  • Operational risk.
  • Relevant security precautions. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    To work effectively with others as a member of a team, group, organisation and community when the statement and a copy of the request are forwarded to the relevant branch according to the bank's procedures. 

    UNIT STANDARD CCFO ORGANISING 
    To organise and manage oneself and one's activities responsibly and effectively when the details of the statements required are checked according to the bank's guidelines. 

    UNIT STANDARD CCFO COLLECTING 
    To collect, organise and critically evaluate information when the action taken is recorded in the manner required by the bank. 

    UNIT STANDARD CCFO SCIENCE 
    To use science and technology effectively and critically (showing responsibility towards the environment and health of others) when the relevant system is accessed in the appropriate way. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of society at large, by making it the underlying intention of any programme of learning to make an individual aware of the importance of:
  • Reflecting on exploring a variety of strategies to learn more effectively;
  • Participating as responsible citizens in the life of local, national and global communities;
  • Being culturally and aesthetically sensitive across a range of social contexts;
  • Exploring education and career opportunities; and developing entrepreneurial opportunities;
  • When confidentiality is upheld according to the Code of Banking Practice. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    As from date of registration of this unit standard, it replaces unit standard 7115 which was "Produce copies of bank statements on the customer's behalf", 1 credit, NQF Level 3.

    Legal Requirements:
    All procedures must meet recognised codes of practice as well as obligations required under current legislation within South Africa and within the normal parameters of the defined job/task. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  20184   National Certificate: Banking  Level 3  NQF Level 03  Reregistered  2023-06-30  BANKSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.