SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Operate an enterprise server computer system 
SAQA US ID UNIT STANDARD TITLE
114045  Operate an enterprise server computer system 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is for people who operate mid-range, mainframe, or network fileserver based computer systems People credited with this unit standard are able to:
  • Start up and shut down an enterprise server computer system.
  • Execute procedures.
  • Maintain data for an enterprise server computer system.
  • Perform output operations on an enterprise server computer.

    The performance of all elements is to a standard that is expected in a professional environment. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Description of required skills, knowledge and understanding on:
  • Operating of basic functions of a personal computer system. 

  • UNIT STANDARD RANGE 
    "Enterprise Server computer" refers to mid-range, mainframe, or network fileserver based computer systems, where manual operation support is needed. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Start up and shutdown an enterprise server computer system. 
    OUTCOME RANGE 
    Cold start, and warm start / re-boot. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The computer and devices are started and/or restarted according to the manufacturers` and organisation specifications. 

    ASSESSMENT CRITERION 2 
    2. The computer system software is booted up for service according to manufacturers` and organisation specifications. 

    ASSESSMENT CRITERION 3 
    3. Start-up error messages are resolved. 

    ASSESSMENT CRITERION 4 
    4. Problems are logged according to organisation specifications. 

    ASSESSMENT CRITERION 5 
    5. The computer system s available for service according to organisation specifications. 

    ASSESSMENT CRITERION 6 
    6. The computer devices are shutdown according to the manufacturers` and organisations` specifications. 

    ASSESSMENT CRITERION 7 
    7. The computer is shut-down according to manufacturers` and organisation specifications. 

    SPECIFIC OUTCOME 2 
    Execute procedures for an enterprise server computer system. 
    OUTCOME RANGE 
    Procedures refers to programmes of computer operating commands. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Procedures are identified according to the requirements. 

    ASSESSMENT CRITERION 2 
    2. Procedures are executed according to organisation requirements. 

    ASSESSMENT CRITERION 3 
    3. Procedure messages are identified during execution, and actions are taken according to organisation specifications. 

    ASSESSMENT CRITERION 4 
    4. Problems with procedures are identified, and action is taken according to organisation specifications. 

    ASSESSMENT CRITERION 5 
    5. Problems are logged according to organisation specifications. 

    ASSESSMENT CRITERION 6 
    6. Computer output is produced according to organisation specifications. 
    ASSESSMENT CRITERION NOTES 
    Output can refer to printer or display output. 

    ASSESSMENT CRITERION 7 
    7. Potential improvements to procedures are identified, and action is taken according to organisation specifications. 

    SPECIFIC OUTCOME 3 
    Maintain data on an enterprise server computer system. 
    OUTCOME RANGE 
    Data may be stored on magnetic tape, magnetic disk or any other digital storage device. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Data is maintained on an enterprise server computer system according to network and organisation specifications and procedures. 

    ASSESSMENT CRITERION 2 
    2. Systems that provide access to data are operating according to organisation specifications. 

    ASSESSMENT CRITERION 3 
    3. Backup copies of data are made and stored according to organisation specifications. 

    ASSESSMENT CRITERION 4 
    4. Backups are logged according to organisation specifications. 

    ASSESSMENT CRITERION 5 
    5. Data is recovered from backups according to organisation specifications. 

    SPECIFIC OUTCOME 4 
    Perform output functions on an enterprise server computer system. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The output is processed according to organisation specifications. 

    ASSESSMENT CRITERION 2 
    2. Consumables are supplied for output devices according to organisation requirements. 

    ASSESSMENT CRITERION 3 
    3. Maintenance of output devices is performed according to the manufacturer`s and organisation specifications. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An assessor, accredited by the relevant ETQA, will assess the learner`s competency.
  • Assessment procedures will be supplied by the ETQA in alignment with NSB requirements.
  • All assessment activities must be fair, so that all candidates have equal opportunities. Activities must be free of gender, ethnic or other bias.
  • Assessment procedures, activities and tools must be transparent, affordable and support development within the field, sub-field and NQF.
  • Questions and answers to determine theoretical knowledge are expected.
  • Examination of an assessment portfolio.
  • Reporting skills are demonstrated by effective communication, using verbal (language) and/or writing skills.
  • Direct observation in simulated or actual work conditions.


    Moderation Process
  • Internal moderation.
  • External moderation.
  • Moderation procedures, activities and tools must be transparent, affordable and support development within the field, sub-field and NQF. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Embedded knowledge is reflected within the assessment criteria of each specific outcome and critical cross-field outcomes.
  • An understanding of copyright and intellectual property right covered under the laws of South Africa.
  • An understanding of occupational health and safety under the laws of South Africa.
  • An understanding of the organisation`s policies and procedures.
  • Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, comm7unication, health and safety and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
  • Performance of all elements is to be completed within the normal range of time that would be expected in a professional environment, e.g. in a commercial or government organisation.
  • Performance of all elements is to be within the normal range of cost, or cost estimate, that would be expected in a commercial environment.
  • Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which response displays that responsible decisions, using critical and creative thinking, have been made by executing procedures, maintaining data and performing output operations on a multi-user computer system. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively during starting, shutting down, executing procedures, maintaining data and performing output operations on a multi-user computer system. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively by using mathematical and/or language skills in the modes of electronic written documents. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of the society at large by operating a multi-user computer system. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Glossary of Terms:
  • "Cold" start means starting up the computer from a total shut-down, for instance first thing in the morning or after a major break-down.
  • "Warm" or "Re-boot" means restarting the system software without having switched the computer off.
  • "Boot" up means executing the systems software start-up procedures.
  • "Consumables" relates to the type of output device, for instance, a printer needs paper.
  • "Enterprise server" includes but is not limited to traditional "mainframe" computer environments, also sometimes referred to as multi-user computer systems. It covers central enterprise environments where computers need to be started up, add-on devices (like tape drives) need to be loaded and specific procedures need to be run at regular intervals as part of the standard operating of the environment. It is environments where these tasks cannot be automated and need the necessary physical operator support.


    Supplementary Information:

    The level assigned to this unit standard is appropriate because of the acquisition of abroad knowledge base, employee a range of specialised skills, evaluate information using it to plan and develop investigative strategies and to determine solutions to a variety of unpredicted problems and operate in a range of varied and specific contexts.

    The credit value assigned to this unit standard is appropriate and reflects the average length of time for an average qualifying learner to become competent.
  • Recommended contact time and individual learning - 30 h.
  • Recommended time spent in structured learning in the workplace and assessment - 30h.
  • Total notional hours - 60h. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  48573   National Certificate: Information Technology: Systems Support  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2KO AFRICA 
    2. Academy of Training and Development 
    3. All Connections cc 
    4. Arise Business Centre 
    5. ATTI IT SOLUTIONS BLOEMFONTEIN 
    6. ATTI Nelspruit Pty Ltd 
    7. Broadband College of Technology 
    8. Bytes People Solutions A Division of Altron TMT (Pty) Ltd 
    9. Careers IT (Pty) Ltd 
    10. CTU Training Solutions 
    11. Delight Computer Training 
    12. Denwin's Computer & Business School 
    13. EAST LONDON MANAGEMENT INSTITUTE 
    14. Ekasi IT Solutions CC 
    15. Fakazani Management Services 
    16. Falcon Business Institute (Pty) Ltd 
    17. IALE School of Advanced Learning and Education (Pty) Ltd 
    18. Imbalenhle Learning Academy 
    19. iSolve Business Solutions (Pty) Ltd 
    20. IT Certification Academy 
    21. IT SA Computer Services Solutions (Pty) Ltd 
    22. Jeppe College of Commerce and Computer Studies 
    23. Kaelo Computer Training cc 
    24. Kezla Investments 
    25. Konani Training and Development Institute 
    26. Madzahisi College 
    27. Mass Computer Training And Printers 
    28. MasterGrade IT 
    29. NET2G Technologies (Pty) Ltd t/a IT SCHOOL 
    30. NetCampus (Pty) Ltd. 
    31. Nextgen Training Solutions (Pty) Ltd 
    32. Ngubeni Corporation 
    33. On the Ball College Pty ltd 
    34. PROSERV SA (PTY) LTD 
    35. Qhakaza Management Services 
    36. Richfield Graduate Institute of Technology Pty Ltd 
    37. Technology Corporate Management (Pty) Ltd 
    38. The Graduate Institute of South Africa 
    39. Titan Trade Technologies (Pty) Ltd 
    40. Torque Technical Computer Training (Pty) Ltd 
    41. Tshwane College of Commerce and Computer 
    42. Umzinyathi Telecommunications (Pty) Ltd 
    43. Whitestone College 
    44. Xtensive ICT Academy (Pty) Ltd 
    45. Xylo Trading 12 (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.