SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Use an electronic system as a tool in a financial services context 
SAQA US ID UNIT STANDARD TITLE
113911  Use an electronic system as a tool in a financial services context 
ORIGINATOR
SGB Insurance and Investment 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for learners in a financial services environment. It is intended for learners who work in administration, human resources, brokers, broker consultants, agents, intermediaries, wealth managers and financial planners.

The qualifying learner is capable of:
  • Understanding the kind of information stored in a financial services electronic system.
  • Managing data in an electronic system.
  • Using information in a data base to manage client relationships.
  • Demonstrating the potential integration of the system with other systems. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    There is open access to this Unit Standard. Learners should be competent in Communication, Mathematical and Financial Literacy at Level 3. 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is
  • Electronic systems include, but are not limited to, Spotlight, Pathfinder, Plan Tech, Blueprint, Sage Insight, S.net, AIMS portfolio planner, QDS, Proclaimer, Chameleon, Human Resources systems and learnership management systems.
  • Use of an electronic data systems includes issues of confidentiality.
  • The main functions for navigating a system include, but are not limited to, downloads, functionality updates, information updates, uploading of information, and storage of documents.
  • Documents include, but are not limited to portfolio schedules, follow up lists, birthday lists, leads, prospecting lists and anniversary date reviews, training reports, performance management, personnel records and leave records.
  • Applications include, but are not limited to, mail merge, astute download, Outlook, e-mail and diary systems. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate knowledge and understanding of the kind of information stored. 
    OUTCOME NOTES 
    Demonstrate knowledge and understanding of the kind of information stored in a financial services electronic system. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The principle of GIGO (garbage in garbage out) is explained and an indication is given of the implications and consequences in a financial services context. 

    ASSESSMENT CRITERION 2 
    2. Categories of information stored on a financial services electronic system are explained and an indication is given of why the information is required with reference to customer relationship management and legislative requirements. 

    SPECIFIC OUTCOME 2 
    Manage data in an electronic system. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The data management policy of an organisation is explained and applied in practice. 

    ASSESSMENT CRITERION 2 
    2. The significance of back up in using an electronic system is explained and an indication is given of the consequences of neglecting to back up. 

    ASSESSMENT CRITERION 3 
    3. The role of review in maintaining the integrity of the information in a system is explained and an indication is given of what information should be kept in a system and the legislated timeframes. 

    ASSESSMENT CRITERION 4 
    4. The main functions for navigating the system are demonstrated within the learner`s mandate. 

    ASSESSMENT CRITERION 5 
    5. The electronic data storage capabilities of the system are explained and an indication is given of the available storage options. 

    SPECIFIC OUTCOME 3 
    Use information in an electronic system to manage client relationships. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. A data base is mined to generate four different types of documents. 

    ASSESSMENT CRITERION 2 
    2. The record keeping function is demonstrate with reference to legislative requirements, system capabilities and organizational policy. 

    SPECIFIC OUTCOME 4 
    Demonstrate knowledge and understanding of potential integration of the system with other systems. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The capabilities of the system to import data from and export data to other systems are explained and demonstrated for three different applications. 

    ASSESSMENT CRITERION 2 
    2. Data outside of the core system is manipulated to make it usable for a specific purpose. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor.
  • Assessors must be registered as an Assessor with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.
  • Training providers must be accredited by the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Learners are capable of identifying and solving problems in mining a data base and importing an exporting data. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are capable of communicating effectively in explaining the principle of GIGO and the data management policy of an organisation. 

    UNIT STANDARD CCFO SCIENCE 
    Learners are capable of using technology effectively and critically showing responsibility towards the environment in managing data in an electronic system. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are capable of demonstrating an understanding of the world as a set of related systems by understanding the implications and consequences of GIGO and explaining the role of review in maintaining the system. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Learners are capable of participating as responsible citizens in the life of the local community by managing data in an electronic system responsibly. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49356   Further Education and Training Certificate: Medical Claims Assessing  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Core  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  48494   National Certificate: Financial Services Management  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  INSETA 
    Elective  49649   Further Education and Training Certificate: Long-term Insurance  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  49529   Further Education and Training Certificate: Long-Term Risk Assessment  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 
    Elective  66609   Further Education and Training Certificate: Retail Insurance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  57613   Further Education and Training Certificate: Short-Term Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  INSETA 
    Elective  48493   National Certificate: Financial Services: Wealth Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2007-02-11  Was INSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ACADEMY OF LEARNING JHB CENTRAL 
    2. Alcari Learning Centre (Pty) Ltd 
    3. BRC Solutions (Pty) Ltd 
    4. CKP Development Agency (Pty) Ltd. 
    5. De Vries Management & Training Services cc 
    6. Discovery Life Ltd 
    7. EJW Financial Services (Pty) Ltd 
    8. Executive People Development Solutions (Pty) Ltd 
    9. Faisit (Pty) Ltd 
    10. Intec College 
    11. Intelligo Solutions Pty (Ltd) 
    12. Invuya Institute of Learning (Pty) Ltd 
    13. Masifunde Training Centre (Pty) Ltd 
    14. O'Keeffe & Swartz Consultants (Pty) Ltd 
    15. Octomate (Pty) Ltd 
    16. Outsurance Insurance Company Ltd 
    17. Ripple Effect 4 (Pty) Ltd 
    18. The Institute of Health Risk Managers (Pty) Ltd 
    19. Umfolozi FET College - Central Office 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.