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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Clean carpets using the shampooing and fresh water rinsing method 
SAQA US ID UNIT STANDARD TITLE
110469  Clean carpets using the shampooing and fresh water rinsing method 
ORIGINATOR
SGB Hygiene & Cleaning Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be involved in or working within a commercial cleaning environment. The qualifying learner is able to clean carpets using the shampooing and fresh water rinsing method. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The learner has the speaking and listening ability equal to an ABET Level 1 Com 101 standard and/or any other communication skill that will enable him/her to confirm the knowledge and skills required by this unit standard.
  • Vacuum clean dry surfaces (No. 12526)
  • Remove spots from carpets (No. 12530)
  • Operate a scrubbing, buffing, and burnishing machine (No. 12524)
  • Clean carpets using the wet extraction method 

  • UNIT STANDARD RANGE 
    1. The scope of this unit standard is for any person who cleans carpets using the shampooing and fresh water rinsing method.
    2. A vacuum cleaner in the context of this unit standard is a vacuum cleaner with a combination of vacuuming and pile brushing action.
    3. A single disc shampooing machine in the context of this unit standard is a slow speed single disc machine fitted with a solution tank and shampoo brush.
    4. A spray extraction machine in the context of this unit standard is a machine with a solution and recovery tank, high-pressure pump and accessories used for wet extraction carpet cleaning.
    5. The level assigned to this unit standard is appropriate because the process is limited in range, requires critical thinking, problem solving ability, and an ability to work with others as a member of a team.

    Range statements that refer to assessment criteria in this unit standard:

    1. Assessment criteria marked with * are assessed according to worksite procedures.
    2. Accessories can include a shampoo-spraying appliance, spray extraction nozzle, suction/pressure hose, buckets and pile setting brush.
    3. Litter refers to e.g. paperclips, rubber bands, and any litter that could block a vacuum cleaner.
    4. Visible damage and faults on carpets refer to but are not limited to split seams, pulled threads, de-lamination, pile distortion, permanent staining and the effects of incorrect chemical usage in prior cleaning actions. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare shampooing equipment and consumables. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Selects a single disc shampooing machine, spray extraction machine, accessories and shampoo*. 

    ASSESSMENT CRITERION 2 
    2. Explains why the correct shampooing machine, spray extraction machine accessories and shampoo must be selected. 

    ASSESSMENT CRITERION 3 
    3. Selects a vacuum cleaner that has both a vacuuming and pile brushing action *. 

    ASSESSMENT CRITERION 4 
    4. Explains why the vacuum cleaner selected requires both vacuuming and pile brushing actions. 

    ASSESSMENT CRITERION 5 
    5. Selects the correct spot removal chemicals *. 

    ASSESSMENT CRITERION 6 
    6. Explains why the correct spot removal chemicals should be selected. 

    SPECIFIC OUTCOME 2 
    Prepare the area for shampooing. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Checks the colourfastness of the carpet fibre*. 

    ASSESSMENT CRITERION 2 
    2. Explains the importance of checking the colourfastness of the carpet fibre. 

    ASSESSMENT CRITERION 3 
    3. Checks the carpeted area to be cleaned for visible damage or faults. 

    ASSESSMENT CRITERION 4 
    4. Explains what damage and/or faults should be checked for. 

    ASSESSMENT CRITERION 5 
    5. Lists and reports damage and / or faults*. 

    ASSESSMENT CRITERION 6 
    6. Explains the importance of listing and reporting damage and / or faults on carpets. 

    ASSESSMENT CRITERION 7 
    7. Explains why some types of carpet must not be cleaned using the shampooing method. 

    ASSESSMENT CRITERION 8 
    8. Removes movable furniture from the area to be cleaned*. 

    ASSESSMENT CRITERION 9 
    9. Explains why movable furniture should be removed before cleaning carpets using the shampooing method. 

    ASSESSMENT CRITERION 10 
    10. Explains the importance of not damaging furniture whilst moving it. 

    ASSESSMENT CRITERION 11 
    11. Picks up litter*. 

    ASSESSMENT CRITERION 12 
    12. Identifies the types of litter that can block and / or damage a vacuum cleaner. 

    ASSESSMENT CRITERION 13 
    13. Vacuums the area*. 

    ASSESSMENT CRITERION 14 
    14. Explains why carpets must be vacuumed to remove dry soil from carpets before shampooing. 

    ASSESSMENT CRITERION 15 
    15. Places wet floor safety warning signs, if applicable*. 

    ASSESSMENT CRITERION 16 
    16. Explains why wet floor safety warning signs must be correctly placed. 

    ASSESSMENT CRITERION 17 
    17. Prepares the shampooing solution at the correct dilution according to product usage instructions*. 

    ASSESSMENT CRITERION 18 
    18. Explains the importance of diluting the shampooing solution correctly. 

    ASSESSMENT CRITERION 19 
    19. Fills the solution tank on the single disc machine or the tank/bottle of the shampoo-spraying appliance with the correctly diluted shampoo*. 

    ASSESSMENT CRITERION 20 
    20. Fits a pre-used shampooing brush to the single disc shampooing machine. 

    ASSESSMENT CRITERION 21 
    21. Explains why an unused shampooing brush must not be fitted to a single disc shampooing machine when shampooing carpets. 

    ASSESSMENT CRITERION 22 
    22. Explains how s/he would break-in a new shampooing brush. 

    ASSESSMENT CRITERION 23 
    23. Fills the solution tank of the spray extraction machine with clean water. 

    ASSESSMENT CRITERION 24 
    24. Explains why the solution tank of the spray extraction machine is filled with clean water. 

    SPECIFIC OUTCOME 3 
    Clean the carpet using the shampooing and wet extraction machines. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Pre-treats spots*. 

    ASSESSMENT CRITERION 2 
    2. Explains the importance of pre-treating spots. 

    ASSESSMENT CRITERION 3 
    3. Pre-wets the shampooing brush before fitting it to the single disc shampooing machine. 

    ASSESSMENT CRITERION 4 
    4. Explains why shampooing brush must be pre-wet. 

    ASSESSMENT CRITERION 5 
    5. Applies the shampoo to the carpet, either through the single disc machine or the shampoo-spraying appliance using the correct method*. 

    ASSESSMENT CRITERION 6 
    6. Explains how s/he controls the shampoo flow to the shampooing brush when using a solution tank. 

    ASSESSMENT CRITERION 7 
    7. Explains the importance of checking that the shampoo is feeding through the hose from the solution tank to the single disc machine`s shampoo brush. 

    ASSESSMENT CRITERION 8 
    8. Does not apply too much shampoo to the carpet. 

    ASSESSMENT CRITERION 9 
    9. Explains what could happen if too much shampoo was applied to the carpet. 

    ASSESSMENT CRITERION 10 
    10. Manually shampoos areas not accessible to the single disc machine using a hand brush*. 

    ASSESSMENT CRITERION 11 
    11. Explains where a hand brush would be used. 

    ASSESSMENT CRITERION 12 
    12. Rinses the shampoo residues from the carpet using the spray extraction machine. 

    ASSESSMENT CRITERION 13 
    13. Explains why the shampoo residues must be rinsed from the carpet as soon as the shampooing has been completed. 

    ASSESSMENT CRITERION 14 
    14. Explains why you need to rinse the shampoo residues from the carpet. 

    ASSESSMENT CRITERION 15 
    15. Resets the pile using a pile setting brush*. 

    ASSESSMENT CRITERION 16 
    16. Explain why it is necessary to reset the pile. 

    ASSESSMENT CRITERION 17 
    17. Inspects the quality of work continuously. 

    ASSESSMENT CRITERION 18 
    18. Explains why s/he needs to inspect quality of work. 

    SPECIFIC OUTCOME 4 
    Perform end of task procedures after cleaning carpets using the shampooing method. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Reports spots that could not be removed*. 

    ASSESSMENT CRITERION 2 
    2. Explains the importance of reporting spots that could not be removed. 

    ASSESSMENT CRITERION 3 
    3. Disposes of waste collected in the vacuum cleaner bag according to environmental requirements*. 

    ASSESSMENT CRITERION 4 
    4. Empties and rinses the solution tank on the single disc machine according to environmental requirements*. 

    ASSESSMENT CRITERION 5 
    5. Empties and rinses the solution and recovery tanks of the spray extraction machine according to environmental requirements*. 

    ASSESSMENT CRITERION 6 
    6. Explains the reasons for disposing of waste and chemical solutions according to environmental requirements. 

    ASSESSMENT CRITERION 7 
    7. Rinses the water shut-off float or electronic cut-off probes in the recovery tank of the spray extraction machine. 

    ASSESSMENT CRITERION 8 
    8. Explains why s/he needs to rinse the water shut-off float or electronic cut-off probes. 

    ASSESSMENT CRITERION 9 
    9. Rinses the pump and spray extraction nozzles of the spray extraction machine according to the operating instruction. 

    ASSESSMENT CRITERION 10 
    10. Explains why s/he needs to rinse the pump and spray extraction nozzles. 

    ASSESSMENT CRITERION 11 
    11. Operates the vacuum motor/s of the spray extraction machine for approximately 2 minutes. 

    ASSESSMENT CRITERION 12 
    12. Explains why vacuum motors must be dried before the machine is stored. 

    ASSESSMENT CRITERION 13 
    13. Stores the high-pressure hose of the spray extraction machine so that both ends are connected to each other. 

    ASSESSMENT CRITERION 14 
    14. Explains why s/he needs to connect the ends of the high-pressure hose for storage. 

    ASSESSMENT CRITERION 15 
    15. Removes the shampooing brush from the single disc shampooing machine before storing it. 

    ASSESSMENT CRITERION 16 
    16. Explains why the shampooing brush must be removed from the single disc shampooing machine before storage. 

    ASSESSMENT CRITERION 17 
    17. Cleans and stores the machines and accessories*. 

    ASSESSMENT CRITERION 18 
    18. Explains the importance of cleaning and storing the machines and accessories correctly. 

    ASSESSMENT CRITERION 19 
    19. Stores chemicals*. 

    ASSESSMENT CRITERION 20 
    20. Explains why chemicals must be stored correctly. 

    ASSESSMENT CRITERION 21 
    21. Replaces the furniture in its original position. 

    ASSESSMENT CRITERION 22 
    22. Explains why the furniture must be replaced in its original position. 

    ASSESSMENT CRITERION 23 
    23. Places a waterproof protector between the feet of the furniture and the wet carpet. 

    ASSESSMENT CRITERION 24 
    24. Explains why furniture should never be replaced directly onto a wet carpet. 

    ASSESSMENT CRITERION 25 
    25. Explains how s/he could speed up the drying process. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. An assessor accredited by the Services SETA ETQA will assess the competency.
    2. Assessment procedures will be supplied to the ETQA in alignment with NSB requirements.
    3. All assessment activities must be fair so that all candidates can have equal opportunities.
    4. Assessment will be free of gender, ethnic or other bias.
    5. Questions and answers must determine the theoretical knowledge.
    6. Direct observation, preferably in the workplace, or as a second choice in simulated conditions are preferred.
    7. A practical demonstration of competencies is required in this unit standard.
    8. Reporting skills are demonstrated by effective communication that may be verbal or any other agreed upon method.
    9. Internal Moderation: could be determined by the provider.
    10. External Moderation: to be performed by an assessor that is registered with the ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    On completion the learner can understand and apply knowledge as described in the assessment criteria of all the outcomes. 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which response displays that responsible decisions using critical and creative thinking have been made.

    Evident in the following outcomes:
  • Prepare the area for shampooing.
  • Clean the carpet using the shampooing and wet extraction machines.
  • Perform end of task procedures after cleaning carpets using the shampooing method. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community.

    Evident in the following outcomes:
  • Prepare the area for shampooing.
  • Perform end of task procedures after cleaning carpets using the shampooing method. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively.

    Evident in the following outcomes:
  • Prepare shampooing equipment and consumables.
  • Prepare the area for shampooing.
  • Clean the carpet using the shampooing and wet extraction machines.
  • Perform end of task procedures after cleaning carpets using the shampooing method. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation.

    Evident in the following outcomes:
  • Prepare the area for shampooing.
  • Perform end of task procedures after cleaning carpets using the shampooing method. 

  • UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others.
    Evident in the following outcomes:
  • Prepare the area for shampooing.
  • Clean the carpet using the shampooing and wet extraction machines.
  • Perform end of task procedures after cleaning carpets using the shampooing method. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Definition of terms within this unit standard:

    1. Applicable legislation and regulations: The maintenance of textile floor coverings, 1993. SABS Code of practice. Doc.0245:1993.
    2. Carpets: Refers to textile floor coverings including but not limited to woven, tufted, flocked, knitted, needle punched and fusion bonded manufacturing methods. The styles of these manufacturing methods include, but are not limited to cut pile, loop pile, cut-and-loop pile and multi-leveled loop styles. Carpets that must not be cleaned using the shampoo method include but are not limited to shaggy pile, Berber wool, sisal, jute and coir carpets.
    3. Carpet fibres: Refers to natural and synthetic fibres. Some carpets may contain both natural and synthetic fibres and these are called blended carpets.
    4. Chemicals can include, but are not limited to spotting and de-foaming chemicals. The pH of the spotting chemicals should not exceed 9 so that they can safely be used on natural fibres such as wool.
    5. Electronic cut-off probes: Refers to the electronic probes located in the recovery tank, which shut off the vacuum once the recovery tank has filled to maximum capacity.
    6. Pile setting brush: Refers to a brush used to reset the pile after shampooing and fresh water rinsing cleaning.
    7. Recovery tank: Refers to the tank in a spray extraction machine containing the dirty solution that has been vacuumed from the carpet.
    8. Shampoo refers to low-foaming carpet shampoo with a pH not exceeding 9.
    9. Solution tank: Refers to the tank in a spray extraction machine containing the chemical solution that will be pumped through the spray nozzles onto the carpet.
    10. Spot: A mark that can be removed.
    11. Stain: A mark that cannot be removed due to visible discolouration, staining or dye removal from the carpet. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  36233   National Certificate: Specialist Hygiene and Cleaning Services  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.