SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify and respond to learners with special needs and barriers to learning 
SAQA US ID UNIT STANDARD TITLE
10294  Identify and respond to learners with special needs and barriers to learning 
ORIGINATOR
SGB ABET Educators 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Persons credited with this unit standard will be able to:
  • Identify learners who have special learning, counselling or health needs, refer these learners to relevant services and take appropriate action within the learning situation.
  • Identify barriers to learning and take appropriate action within or outside of the learning situation, which includes dealing with problems of absenteeism and dropout. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Define own role, as an ETD practitioner, in learner support. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Distinction between counselling (empathy, information, referral) as opposed to directive advice is fully explained. 

    ASSESSMENT CRITERION 2 
    2. Learners' right to ask for or receive extra-curricular support is acknowledged. 

    ASSESSMENT CRITERION 3 
    3. Learners' right to confidentiality is acknowledged. 

    ASSESSMENT CRITERION 4 
    4. Own role is defined in terms of existing skills and qualifications.
    (e.g. A health worker undertaking this ETD qualification may reasonably offer advice on health issues.) 

    SPECIFIC OUTCOME 2 
    Recognise learners who have special needs. 
    OUTCOME RANGE 
    Special needs are identified as:
  • Physical disability such as sight or hearing impairment; impairment of movement or motor skills; Learning disability as a cause of impaired performance in writing, reading, spelling, numeracy ability.
  • Personal problems such as substance abuse, obvious emotional distress or health problems. 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Instances when a learner's inability to match the performance of peers may be due to a learning or physical disability, are recognised. 

    ASSESSMENT CRITERION 2 
    2. Implications of the learning or physical disability for an individual's learning, are identified. 

    ASSESSMENT CRITERION 3 
    3. Eyesight problems are identified, using a simple sight test. 

    ASSESSMENT CRITERION 4 
    4. Instances when a learner's inability to match the performance of peers may be due to a personal problem or barrier, are recognised. 
    ASSESSMENT CRITERION RANGE 
    Personal problems or barriers include both situational and attitudinal barriers, e.g. substance abuse, obvious emotional distress, poor health, lack of self-confidence.
     

    ASSESSMENT CRITERION 5 
    5. Need for intervention by someone other than the educator involved, is identified. 

    SPECIFIC OUTCOME 3 
    Discuss with learner the need for further intervention. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Discussion is conducted in a manner which is sensitive, supportive, non-judgemental and confidential. 

    ASSESSMENT CRITERION 2 
    2. Issue of how the disability or problem may affect learning is included in the discussion. 

    ASSESSMENT CRITERION 3 
    3. Need for positive interventions, such as testing and referrals, is discussed. 

    ASSESSMENT CRITERION 4 
    4. Learner is involved in joint decision-making concerning referrals. 

    ASSESSMENT CRITERION 5 
    5. Advice is in the form of support, information and referral, rather than direct advice or instruction. 

    SPECIFIC OUTCOME 4 
    Refer learner for further intervention. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Person or agency to whom the learner should be referred, is identified. 

    ASSESSMENT CRITERION 2 
    2. Coherent reasons for referral are presented to the relevant person. 
    ASSESSMENT CRITERION RANGE 
    Reporting should include samples of work which caused concern; description of difficulties encountered in the learning situation, e.g. access for wheelchairs, identified personal problems.
     

    ASSESSMENT CRITERION 3 
    3. Adequate information on the referral is provided to the learner in order to reduce anxiety.
    (e.g. address, time, nature of referral, people involved) 

    SPECIFIC OUTCOME 5 
    Implement strategies to assist learner. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Willingness to help the affected learner to learn is demonstrated. 

    ASSESSMENT CRITERION 2 
    2. Learning environment is organised to alleviate difficulties.
    (e.g. seating learner closer to the front, negotiating help from other learners) 

    ASSESSMENT CRITERION 3 
    3. Recommendations from testing or referral agency are implemented. 

    ASSESSMENT CRITERION 4 
    4. Progress and reasons for progress or non-progress are recorded and learner has access to these at all times. 

    ASSESSMENT CRITERION 5 
    5. Recognise when own interventions are not succeeding and refer timeously to relevant person for discussion. 

    ASSESSMENT CRITERION 6 
    6. Success/failure of recommendations is reported to the relevant authority. 
    ASSESSMENT CRITERION RANGE 
    Report should include areas in which the programme was successful or was not successful.
     

    ASSESSMENT CRITERION 7 
    7. Learner's progress and the intervention strategy are re-assessed at regular intervals agreed to by the learner and practitioner 

    SPECIFIC OUTCOME 6 
    Investigate and respond to absenteeism and drop-out. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Unusual incidents of absenteeism or drop out of learners are identified and investigated. 
    ASSESSMENT CRITERION RANGE 
    The investigation may include, but is not limited to group discussions with learners, visiting or telephoning learners, questioning friends or relatives, consulting other development agents in area.
     

    ASSESSMENT CRITERION 2 
    2. Plausible reasons for absenteeism and dropout are presented and analysed. 
    ASSESSMENT CRITERION RANGE 
    The analysis indicates whether the barriers to attendance are motivational or situational and whether responses lie within or outside the learning programme.
     

    ASSESSMENT CRITERION 3 
    3. Strategies or solutions, which are consistent with feedback received, are proposed.
    (e.g. changing class times, negotiating changes with employers and trade unions, changing own facilitation style or approach) 

    ASSESSMENT CRITERION 4 
    4. Support for the proposed strategy is sought from relevant people or agencies in the local context.
    (e.g. consultation with employers, trade unions, transport providers, local councillors) 



    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display responsible decisions made using critical and creative thinking. 

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, or community. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's actions responsibly and effectively. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating and understanding of the world as a set of related system by recognising that problem solving contexts do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contributing to the full personal development of each learner and the social and economic development of the society at large. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard aims to be in line with the White Paper on learners with special needs, which requires that all ETD qualifications acknowledge learners with special needs.
    It also aims to ensure extra-curricular support for learners.

    1) This standard is aimed at facilitating an initial, restricted, sympathetic and confidential response to problems of learners in the form of a referral. It must be emphasised that ETD practitioners should never be encouraged to function as psychologists.

    2) The practitioner is expected to show sensitivity to particular cultural norms and practices so that these are not confused with learning difficulties.

    3) At level 5, a practitioner is not expected to design programmes for special needs. Knowledge of the relevant person within the learning organisation, or of relevant local resources is therefore required.

    There is some overlap between this standard and unit standard in the level 4 qualification, 'Identify and respond to learners who have special needs'. However this standard is more complex and wide ranging.
    Most candidates will enter the level 5 qualification from a usual FETC, without having completed the level 4 standard.
    Providers of training to the minority of candidates who did complete the related level 4 standard (and qualification) can make adjustments when planning curricula to avoid duplication of material covered. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Core  49061   National Certificate: Master Craftsmanship (Electrical)  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  EWSETA 
    Core  20159   National Diploma: ABET Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 
    Core  20483   National Higher Certificate: ABET Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 
    Core  20485   National First Degree: ABET Practice  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2021-06-30  ETDP SETA 
    Fundamental  13740   Certificate: Occupation-directed Education, Training and Development Practice  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered" 
    2003-10-11  Was ETDP SETA until Last Date for Achievement 
    Elective  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  ETDP SETA 
    Elective  49277   National Diploma: Braille Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 
    Elective  64650   National Diploma: Early Childhood Development  Level 5  NQF Level 05  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49087   National Diploma: Orientation and Mobility Practice for Blind and Partially Sighted Persons  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2009-07-29  Was ETDP SETA until Last Date for Achievement 
    Elective  50330   Bachelor: Occupationally Directed Education Training and Development Practices  Level 6  NQF Level 07  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A5 Competence Evolution 
    2. ABASUNGULI TRAINING SPESIALISTS (PTY) LTD 
    3. Abinet Training and Development 
    4. Academy for Continuous Professional Development 
    5. Academy of People Development Primary Co-operative Limited 
    6. Access Employment Skills & Development Agency 
    7. Accreditation & Training Services 
    8. Adelaine Training Solutions Pty Ltd 
    9. Advantage Training Services cc 
    10. AFRICA COMPETENCY DEVELOPMENT (PTY)LTD 
    11. African Learning & Development Academy (Pty) Ltd (ALDA) 
    12. Aldabri 106 Institute for Quality Pty Ltd 
    13. Amaqamu Project Management and Consulting 
    14. Amogelang Marketing and Training 
    15. AQUARIUS SKILLS SOLUTION 
    16. Aquila Summa Offensa Responsio Iugales Praestructio (ASORIP) (NPC) 
    17. Arden School of Management 
    18. Assessment & RPL College (Pty) Ltd 
    19. Assessment and Entrepreneurship Centre 
    20. ASSESSMENT COLLEGE OF SOUTH AFRICA PTY LTD 
    21. ATS Institute 
    22. Berry Rose Project Consultants & Service Providers 
    23. Bogolo Ba Thuto Training Academy 
    24. Bohlali Provider Support 
    25. Boikgantsho Consulting & Events cc 
    26. Bonang Training & Development 
    27. Bopaditshaba Community Project 
    28. BORDERGATE EVENTS MANAGEMENT AND PROJECTS 
    29. BPK Trading and Project 
    30. Brain Boosters Business Education (PTY) LTD 
    31. Brainwave Projects 1997 CC 
    32. Breakeven 59(PTY) Ltd 
    33. Bull's Business and Skills Training Institute 
    34. Business Development Unit (PTY)Ltd 
    35. Business Intelligence Trading 48 (PTY) LTD 
    36. Cale Developments 
    37. Caversham Education Institute 
    38. Chartall Business College 
    39. Children's Disability Training Centre 
    40. Colleen Osorio Skills Development Consultancy cc 
    41. Compass Academy of Learning 
    42. Cool Ideas 1 (PTY) LTD. t/a VERYCOOLIDEAS 
    43. CORE TRAINING INTERNATIONAL 
    44. CURMO Designs (Pty) Ltd Co 
    45. D and D Lwazi Renaissance Research and Development Institute 
    46. D M Management and Consulting 
    47. Dabulamanzi & Njabulo Ndaba Consulting cc 
    48. Diligence Defined Projects PTY Ltd t/a Deligence Defined 
    49. Directflo 
    50. Ditebogo Consultancy 
    51. Ditshiamiso Business Enterprise cc 
    52. Divine Inspiration Trading 704 PTY Ltd 
    53. DM Training Consultants 
    54. Durban Institute of Skills Training cc 
    55. Early Learning Foundation Montessori Teacher Training 
    56. EDU-Bless College 
    57. Edu-Build Development 
    58. EDUCATION AND DEVELOPMENT FOUNDATION ASS INC 
    59. EDUCATION AND DEVELOPMENT FOUNDATION ASSOCIATION INC 
    60. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    61. Elective Training Institute Enterprise CC 
    62. Emergence Learning Academy (Pty) Ltd 
    63. Empire Conferencing and Training 
    64. Enjo Consultants 
    65. Environment and Language Education Trust 
    66. FALSE BAY TECHNICAL VOCATIONAL EDUCATION & TRAINING COLLEGE 
    67. Fizazad Projects t/a Kajal and Associates 
    68. Future Performance Training and Development 
    69. Goldfields FET College 
    70. Gotsec Skills Training 
    71. Grassroots Adult Education and Training Trust 
    72. GWALA TRAINING SERVICES 
    73. HAGGIE STEEL WIRE ROPE (MEMBER OF SCAW METALS GROUP) (Cleveland) 
    74. Happy Day Training and Development Services 
    75. HDPSA 
    76. Headspace Consulting (PTY) Ltd 
    77. HEART Solutions 
    78. Hlengana Sibiya Training and Associates cc 
    79. HRD Performance Consultants 
    80. ICM t/a Institute for Career Management 
    81. Igugu Training and Investments 
    82. IMPI TRAINING (PTY)LTD 
    83. IN TUITION 
    84. Inkwazi Learning Network 
    85. INKWENKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    86. Institute of Professional Studies and Services 
    87. Isamon Integrated 
    88. Isamon Vocational College of Excellence Pty Ltd 
    89. Isibani Skills Academy 
    90. Isibani Soluntu Development Trust 
    91. IYAM Investments (Pty) Ltd 
    92. Jale Holdings (Pty) Ltd 
    93. JESUA CONSULTANTS (Hartenbos) (WA) 
    94. Josmap Training Institute 
    95. Jothavir Skilling t/a Eduskills Rainbow 
    96. Kapoko Trading Enterprise 5 
    97. Karabo Info Centre and Trading 
    98. Katiso-kuno Consulting 
    99. Keetileafrika Training Institute 
    100. Kgaka Kgolo Institute 
    101. Kgang-Kgolo Consulting 
    102. Khaas Training Academy 
    103. KHULISANE ACADEMY 
    104. Khululeka Community Education Centre 
    105. Kimomanzi Training Academy Pty Ltd 
    106. kitso Interventions 
    107. KITSO TRAINING AND DEVELOPMENT 
    108. Klein Karoo Resource Centre 
    109. Learnership Support Systems (Pty) Ltd 
    110. Learning Performance Link 
    111. Leronsa Trading Enterprise 
    112. Li Lichule Trading cc 
    113. Life Projects 
    114. Little Elephant Training Centre For Early Educationt/a LETCEE 
    115. Loago Business Consulting 
    116. M3i Skills Development 
    117. Maccauvlei Learning Academy 
    118. Mapheto Business Enterprises t/a MBE 
    119. Marematlou Training Institute 
    120. MASAKANE TRUST 
    121. MATHS CENTRE INCORPORATING SCIENCES 
    122. Matimba Management and Labour cc 
    123. Mawethu Training 
    124. MENTORNET (PTY) LTD 
    125. Mgwezane Training and Events Management CC. 
    126. MIET 
    127. MN Psychological Consulting 
    128. Mochochonono Training Solutions cc 
    129. Montessori Teacher Training Centre South Africa 
    130. Motheo Training Institute Trust 
    131. Mthimkhulu Skills Development Services 
    132. Mtk Corporation Solutions 
    133. MWG Logistical Services 
    134. National Versatile Training Institute 
    135. Ndzalama Training 
    136. Nero Training Consultants cc 
    137. Netgrow Training Solutions 
    138. Networx for Career Development 
    139. Nkinane Training Institute and Consulting (Pty) Ltd 
    140. Nkqubela Community Developers 
    141. Nomagwanishe Investments cc 
    142. Northern Cape Urban College: Kimberley Campus 
    143. NORTHLINK COLLEGE 
    144. Northshore Trading 19CC t/a Makakhaunye Training and Development Agency 
    145. Ntevho-Ketso Training and Recruitement Consultancy cc 
    146. Ntsangalala Business Enterprise 
    147. Nyelati Trading Enterprise 
    148. OMNI HR CONSULTING PTY LTD 
    149. Opehst Trading 
    150. Orbit FET College - Rustenburg Campus 
    151. Organisation Test 1 
    152. Pachi Global Foundation 
    153. Paradise Institution Training and Learning Centre 
    154. Paradise Skills Development 
    155. PC Educational Holdings 
    156. PCS LEARNING SOLUTIONS 
    157. Petra institute of Development (PTY) Ltd 
    158. Phangwana Consulting and Training Services 
    159. Pholo Human Capital 
    160. Pineridge Training Centre 
    161. Pitt Institute T/A Imithombo Institute 
    162. PMA Holding (Pty) Ltd 
    163. PND Academy of Learning cc 
    164. PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS 
    165. PRIOR LEARNING CENTRE 
    166. PRO-ACTIVE PUBLIC SERVICES COLLEGE/PTY/LTD 
    167. Pro-Ed Training 
    168. Professional Development and Training Institute (Pty) Ltd 
    169. Project Literacy 
    170. QPD CONSULTANTS 
    171. Qubelisa Enterprise Empowerment & Training 
    172. Reflections Development Institute 
    173. Regenesys Management (Pty) Ltd 
    174. Renaissance Training Services cc 
    175. Resonance Institue of Learning 
    176. Retshetse Training Project 
    177. Rhodes University 
    178. S A Skills Solutions (Pty) Ltd 
    179. Saint Colonel Graduate Institute (PTY) Ltd 
    180. SAKHISISIZWE PROJECTS 
    181. Sanchaa Connection 
    182. SANTS College 
    183. Scan Training Solutions 
    184. SEOPOSENGOE TRAINING CONSULTANCY CC 
    185. Sigodi Development Services and Associates (SDS) cc 
    186. Sirius Training 
    187. Sisazi Consulting 
    188. Siyahluma Education Institute 
    189. Sizani Consulting cc 
    190. SKILLS DYNAMICS AFRICA PTY LTD 
    191. South African Guide-Dogs Association for the Blind 
    192. Southern African Institute of Learning (SAIL) 
    193. SPS Consulting (Pty) Ltd 
    194. Starplex 489 cc 
    195. Sustainability Institute Trust 
    196. Tembe Service Providers 
    197. Thabelanang t/a Thabelanang Trading Enterprise 
    198. Thasha Training and Consulting 
    199. The College of Modern Montessori 
    200. The Institute of People Development 
    201. The Iscariota Group (Pty) Ltd 
    202. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD 
    203. THE SKILLS FACTOR 
    204. Thembekile training consulting 
    205. Thobologo Training and Education Group (Pty) Ltd 
    206. Thuba Segole Bed and Breakfast and Enterprise 
    207. Thuto Adult Centre 
    208. Thuto Botshabelo Training Academy 
    209. Thuto Ya Setshaba Training Services (Pty) Ltd 
    210. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    211. Tinissa Trading 29 PTY Ltd 
    212. TMG Quality Services 
    213. Train 2 Teach (PTY) Ltd 
    214. Training Answers 
    215. Tshase Education Group (Pty) Ltd 
    216. TSHEPANG EDUCARE TRUST 
    217. Tshwane sign language centre and interpreting services 
    218. Tshwane South College for (ECD Academy) 
    219. Ulwazi Training & Development 
    220. Umzansi Educational Programs Centre 
    221. Unathi Training 
    222. Ungaphelamandla Consultancy Private College (PTY) LTD 
    223. UNIVERSAL COLLEGE OUTCOMES SA 
    224. Vuselela FET College - Potchefstroom Campus 
    225. Winston Academy 
    226. WonderKids Academy 
    227. Wonderkids Montessori Training Centre 
    228. World Wide Education Providers(Pty)Ltd 
    229. Zamsiba Development Consultants 
    230. Zisize Educational Trust 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.