SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Provide product training to others in the organisation 
SAQA US ID UNIT STANDARD TITLE
10046  Provide product training to others in the organisation 
ORIGINATOR
SGB Marketing 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Marketing 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is a core standard and forms part of the qualification, National Diploma, and is registered at Level 5 on the National Qualifications Framework (NQF). Learners working towards this standard will be learning towards the full qualification, or will be working within a Marketing Environment, specialising in either Marketing Communication, Marketing Management, Market Research or Customer Management, where the acquisition of competence against this standard will add value to one's job.
This standard will also add value to learners who are starting their own business and recognises that Marketing forms an integral component of any business.

The qualifying learner is capable of:
  • Establishing an environment conducive to learning and development needs
  • Implementing the product training activities 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Learners accessing this qualification will have demonstrated competence against the standards in the National Certificate in Marketing, Marketing Communication or Marketing Research or Marketing management or Customer Management or equivalent at NQF Level 4. 

  • UNIT STANDARD RANGE 
  • Marketing including all forms of marketing communications, direct marketing and relationship marketing, sponsorship, event marketing, sales promotions, public relations and alternative strategies.
  • Standard applies to marketing management, customer management, marketing communications and marketing research.
  • Barriers to communication including distortion, ambiguity, language, emotional issues, prejudice and bias, timing and credibility.
  • Media will include all electronic, print, outdoor, digital media, e-media and direct media.
  • Product training including demonstrations, presentation, product information, features, advantages, benefits, need identification, product specifications and technical specifications. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Establish an environment conducive to learning and development needs 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. An environment is established that allows individuals and teams to take responsibility for their own learning of products training. 

    ASSESSMENT CRITERION 2 
    2. Factors, which contribute to product training, are identified and implemented. 

    ASSESSMENT CRITERION 3 
    3. Compiled needs of product training are documented in the format required for the workplace skills development plan. 

    ASSESSMENT CRITERION 4 
    4. Cultural and diversity requirements are identified and assessed in terms of individual training needs. 

    ASSESSMENT CRITERION 5 
    5. Opportunities for individuals and teams to identify their own product training needs are encouraged and implemented. 

    SPECIFIC OUTCOME 2 
    Implement the product training activities 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Implementation of the product training is achieved within budget, time scale and schedule and meets the objectives of the workplace skills plan. 

    ASSESSMENT CRITERION 2 
    2. Suppliers are contacted and used to provide product training to staff. 

    ASSESSMENT CRITERION 3 
    3. Product training information is presented to relevant individuals and/or teams in terms of needs. 

    ASSESSMENT CRITERION 4 
    4. Individuals and teams relieving product training are assessed against predetermined criteria to test understanding. 

    ASSESSMENT CRITERION 5 
    5. Opportunities to improve product training are identified in consultation with all stakeholders. 

    ASSESSMENT CRITERION 6 
    6. Training initiatives are recorded and documented in accordance with requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers offering learning towards this unit standard will be accredited by the Educational Training Quality Assurance Body (ETQA) of the Services SETA and /or by The Council of Higher Education (CHE). 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    A demonstrated understanding of:
  • A broad and general understanding of methods and techniques for providing training and development to individuals and/or teams.
  • A basic understanding of requirements of the organisations workplace skills development plan.
  • A basic understanding of communicating with individuals. 


  • Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems pertaining to the presentation of training of products. 

  • UNIT STANDARD CCFO WORKING 
  • Work effectively with others in the establishment and provision of product training to ensure effective learning 

  • UNIT STANDARD CCFO COLLECTING 
  • Collect, analyse, organise and critically evaluate information pertaining to the development needs of each individual. 

  • UNIT STANDARD CCFO COMMUNICATING 
  • Communicate effectively with individuals and/or teams when presenting product training. 

  • UNIT STANDARD CCFO DEMONSTRATING 
  • Be culturally sensitive across a range of social contexts in the provision of product training in terms of culture, ethics and values across a wide range of cultural backgrounds. 

  • UNIT STANDARD CCFO CONTRIBUTING 
  • Contribute to the full personal development of each learner and the social and economic development of the society at large, by making it the underlying intention of any programme of learning to make an individual aware of the importance of a willingness to learn, grow and develop. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  20908   National Diploma: Customer Management  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Core  48888   National Diploma: Hiring Operations Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  SERVICES 
    Core  20904   National Diploma: Marketing Communications  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Core  61593   National Diploma: Marketing Management  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  20896   National Diploma: Marketing Research  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.