SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

Certificate: Middle Management Development Programme 
SAQA QUAL ID QUALIFICATION TITLE
67189  Certificate: Middle Management Development Programme 
ORIGINATOR
University of Pretoria 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
CHE - Council on Higher Education  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Level 6  Level N/A: Pre-2009 was L6  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 		 SAQA 06120/18  2018-07-01  2018-12-31 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2019-12-31   2022-12-31  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:

The programme aims at enabling learners to integrate different foundational management disciplines, to have a holistic view on competencies required of an entry level/first-line manager level and building benchmark competencies to progress to middle management levels within the private and or public sector. Successful learners will demonstrate knowledge, skills and applied competence in the field of study that provides opportunities for continued personal growth through lifelong learning, gainful economic activity and rewarding contributions to society.

The course develops the skills of middle-level managers to enhance their effectiveness and efficiency within a changing and competitive business environment. Through this course, managers acquire the management competencies to deal with contemporary South African challenges. The course focuses on functional and cross-functional business processes.

Rationale:

One of the important challenges South Africa faces as a developmental state is to establish a new cadre of public service leaders and managers, who are able to improve service delivery and ultimately build a better life for all. The Integrated Management Development Programme (IMDP) is a strategic intervention by the Public Administration Leadership and Management Academy (PALAMA) in collaboration with universities to support managers and leaders to develop the skills and knowledge that they require to meet the challenges of service delivery improvement, poverty alleviation and building the developmental state. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Qualification is aimed at middle managers with a commensurate area of responsibility including managing a department of a business or an area of work that delivers on the operationalisation of the strategy of an organisation. The learner must have responsibilities including management of a budget and resource allocation by means of a team of staff from different functional backgrounds. Learners must be responsible for delivery on key performance dimensions with accountabilities to achieve business goals with emphasis on building, motivating and directing teams to goal attainment.

A National Senior Certificate with the levels of achievement as defined in the legislative requirements presented by the relevant ETQA. In addition, delegates will have approximately seven years of work experience, four of which at a management level with independence in managing a unit, budget and unit objectives.

Recognition of Prior Learning:

The qualification recognises formal and non-formal prior learning (incorporating experiential learning) and learners must complete a portfolio of assessments as governed by the Universities RPL policy.

Access to the qualification:

This qualification can be accessed by managers in the public sector. 

RECOGNISE PREVIOUS LEARNING? 
Y 

QUALIFICATION RULES 
Activity; Notional hours:

Pre-programme preparation:
  • Selection process and essay writing/presentation.
  • Pre-reading and familiarisation with course material for block 1.
  • Pre-assessments (Personality and leadership).
  • Pre-assessments (online learning preparation).
  • Line manager performance discussion and NEXT Career Development Tool completion.
  • Programme orientation and group dynamics workshop.

    Credits Obtained:
  • 100 Hours = 10 credits.

    Block 1:
  • Pre-reading and familiarisation with course material for block 3.
  • Class tuition (face to face).
  • Evening syndicate work.
  • Between block syndicate assignment completion.
  • Examination preparation.
  • Examination completion.
  • Research of Action learning project and group work and formulating research methodology.
  • Workplace application of principles.

    Credits Obtained:
  • 200 Hours = 20 credits.

    Block 2:
  • Pre-reading and familiarisation with course material for block 3.
  • Class tuition (face to face).
  • Evening syndicate work.
  • Between block syndicate assignment completion.
  • Examination preparation.
  • Examination completion.
  • Research of Action learning project and group work and formulating research methodology.
  • Workplace application of principles.

    Credits Obtained:
  • 200 Hours = 20 credits.

    Block 3:
  • Pre-reading and familiarisation with course material for block 4.
  • Class tuition (face to face).
  • Evening syndicate work.
  • Between block syndicate assignment completion.
  • Examination preparation.
  • Examination completion.
  • Scoping of Action learning project and group work.
  • Workplace application of principles.

    Credits Obtained:
  • 200 Hours = 20 credits.

    Block 4:
  • Pre-reading and familiarisation with course material for block 3.
  • Class tuition (face to face).
  • Evening syndicate work.
  • Between block syndicate assignment completion.
  • Examination preparation.
  • Examination completion.
  • Scoping of Action learning project and group work.
  • Workplace application of principles.

    Credits Obtained:
  • 200 Hours = 20 credits.

    Block 5:
  • Class tuition (face to face).
  • Evening syndicate work.
  • Between block syndicate assignment completion.
  • Examination preparation.
  • Examination completion.
  • Scoping of Action learning project and group work.
  • Workplace application of principles.

    Credits Obtained:
  • 200 Hours = 20 credits.

    Post programme:
  • Preparation of final report and presentation for Action learning project.
  • Post programme follow-up using the GIBS LEAP tool ©.
  • Programme reporting.

    Credits Obtained:
  • 100 Hours = 10 credits.

    Total credits for programme:
  • 1200 Hours = 120 credits. 
    		•

    EXIT LEVEL OUTCOMES 
    1. Execute strategic management principles.

    2. Apply problem solving skills.

    3. Explore advanced learning strategies.

    4. Apply research skills.

    5. Communicate effectively.

    Critical Cross-Field Outcomes:
  • Critical cross field outcomes will include those specified in the learning outcomes for approved modules in the certificate and as appropriate to the learner's field of practice.
  • Demonstrate an ability to strategic management principles by being able to operationalise a long term perspective and make decisions regarding resource allocations to deliver on the business outcomes in the most effective and efficient manner. (Strategy execution).
  • Demonstrate ability to: apply theoretical principles of problem identification and solve/reconcile plans of action within the strategic and operational realm of the learners' level of responsibility; advanced analytical interpretation of a wide range of data in the business field and reflecting on the applications made. (Problem solving skills).
  • Explore advanced thinking and learning skills to acquire the different multidisciplinary capabilities of a middle manager effectively; reflect on the learning strategies and adjust behaviour. (Explore learning strategies and own awareness of strengths and weaknesses).
  • Plan and exercise research skills in the fields of marketing, finance, strategy, operations management and leadership with the ability to synthesise the information that optimally delivers on the business strategy (collection and categorization of ideas and information and Research skills).
  • Communicate effectively (orally in a business format or in writing clear and concise reporting) with the different stakeholders in the field of business by applying the theoretical principles of communication and reflect on the application made. (Communication skills).
  • Demonstrate appropriate strategic technology tools by applying the relevant theory effectively in the business environment (Analytical techniques, project management, value engineering and innovation); reflect on their own ability. (Technological literacy to advance productivity).
  • Acquire appropriate leadership skills to supplement developed management skills including self knowledge; personal mastery, managing change and setting strategic objectives and reflecting on the application and success thereof to adapt behaviour. (Leadership skills).
  • Explain the inter-relatedness of management and business on a basic level to develop a theoretical and practical macro vision of business management. (Development of a macro vision/strategy operationalisation).
  • Effectively and responsibly manage resources and opportunities in the business field and show awareness for the macro-environment. (Intrepreneurship, sustainability, governance, accountability and environmental awareness).
  • Practice acceptable social sensitivity and awareness in relationships with others (meeting obligations to others) and work effectively in a multi-functional team or organisation (offering and supporting of initiatives) by implementing the relevant theory and reflecting on the implementation thereof. (Team motivation and management for performance).
  • Promote responsible citizenship through their approach towards a holistic application of professional values and the inculcation of an appropriate corporate culture in the management of a business and by considering issues of sustainability (promoting citizenship).
  • Lead acceptable social, cultural and aesthetic sensitivity towards people of different business communities and the role players in the business filed by applying the appropriate theoretical principles and reflect on the application made. (Cultural and Aesthetic sensitivity).
  • The learner will be able to analyse and apply the basic principles relevant to theories related to the following:
    > Strategic operationalisation.
    > The global economy of business.
    > Effective leadership and management for results.
    > Team effectiveness and mentoring and coaching.
    > Financial management.
    > Customer centricity and marketing management.
    > Ethics, labour law and essential legislation for middle managers.
    > Operations and supply chain management.
    > Innovation, technology and knowledge management.
    > Business planning and project management. 
    		•

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:
  • A long term perspective is being operationalised.
  • Sound decisions regarding resource allocations to achieve business outcomes are made.

    Associated Assessment Criteria for Exit Level Outcome 2:
  • Theoretical principles of problem identification and systems thinking are applied.
  • Advanced analytical data in the business field is interpreted.
  • Applications and solutions are critically reflected.

    Associated Assessment Criteria for Exit Level Outcome 3:
  • The different multidisciplinary capabilities of a middle manager is understood and applied in the work context.
  • Learning strategies are analysed and applied in the work context.

    Associated Assessment Criteria for Exit Level Outcome 4:
  • Knowledge from the fields of marketing, finance, strategy, operations management and leadership are planned and executed.
  • Information that optimally delivers on the business strategy is synthesized.

    Associated Assessment Criteria for Exit Level Outcome 5:
  • The appropriate theoretical principles of communication are understood and applied.
  • Communication is done effectively in an oral manner in a business format.
  • Written communication reflects clear and concise reporting with the different role players in the departmental domain.

    Integrated assessment:
  • Competence is achieved, through continuous assessment by demonstrating the ability to achieve the outcome of the qualification.
  • Written individual assignments.
  • Written group assignments by means of assignments and class discussions.
  • Practical projects by means of assignments and class discussions.
  • The interpretation of relevant case studies, and portfolios.
  • Standardised marking and feedback on assignments and projects.
  • Open book examinations.
  • To be verified by Internal Verifiers and the Universities internal accreditation. 
    		•

    INTERNATIONAL COMPARABILITY 
    The Salford University in the UK offers a Middle Management Development Programme with the following Modules:
  • Leading Successfully, Communicating Effectively, Influencing and Networking, Managing the Performance of Others, Managing Change, Project Management, Time Management, Business Planning and Finance, Managing Meetings, Understanding the Organisation; Culture, Context and Governance.

    The Civil Service College of Singapore offers a similar management development programme ranging from:
  • Leaders In Administration Programme (LAP).
  • Senior Management Programme (SMP).
  • Governance and Leadership Programme (GLP).
  • Foundation Course (FC).
  • Executive Development Course (EDC). 
    		•

    ARTICULATION OPTIONS 
    This qualification allows for both horizontal and vertical articulation.

    Vertical:
  • It gives access to undergraduate study at Bachelor level.

    Horizontal:
  • It gives access to additional certificates at an equivalent NQF Level to further understand development in the functional areas of management. 
    		•

    MODERATION OPTIONS 
  • A system of external peer review and evaluation of departments including evaluation of the standards and assessment practices per Department.
  • Qualifications: The minimum academic and workplace experience requirements at a level above the level of moderation.
  • Appropriate professional criteria will be drafted in the case of workplace assessment.
  • Mentorship: All junior and new members of staff are mentored by senior members as they work together in teams. All assessment done by external assessors is quality controlled by internal staff.
  • Any moderation criteria as determined by the ETQA. 
    		•

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    Qualifications required:
  • Minimum Masters Degree in the relevant functional area of knowledge.

    Career experience required:
  • Ten years appropriate industry or academic experience and a recognised industry expert in the functional field of study.

    Other Criteria:
  • Academic and business consulting experience is a recommendation. 
    		•

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2009; 2012; 2015. 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. University of Pretoria 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.