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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED QUALIFICATION: |
| Postgraduate Diploma in Health Services Management |
| SAQA QUAL ID | QUALIFICATION TITLE | |||
| 119097 | Postgraduate Diploma in Health Services Management | |||
| ORIGINATOR | ||||
| Stellenbosch University | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | NQF SUB-FRAMEWORK | |||
| - | HEQSF - Higher Education Qualifications Sub-framework | |||
| QUALIFICATION TYPE | FIELD | SUBFIELD | ||
| Postgraduate Diploma | Field 09 - Health Sciences and Social Services | Curative Health | ||
| ABET BAND | MINIMUM CREDITS | PRE-2009 NQF LEVEL | NQF LEVEL | QUAL CLASS |
| Undefined | 120 | Not Applicable | NQF Level 08 | Regular-Provider-ELOAC |
| REGISTRATION STATUS | SAQA DECISION NUMBER | REGISTRATION START DATE | REGISTRATION END DATE | |
| Reregistered | EXCO 0333/25 | 2025-07-10 | 2028-07-10 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2029-07-10 | 2032-07-10 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This qualification does not replace any other qualification and is not replaced by any other qualification. |
| PURPOSE AND RATIONALE OF THE QUALIFICATION |
| Purpose:
Learners will function within the approved scope of practice as specified by the South African Nursing Council (SANC), complemented by the policies and procedures of the institution of employment. The Postgraduate Diploma in Health Services Management provides a career path for professional nurses who want to remain in a clinical context but who would like to specialise in nursing management and healthcare services, to add to their depth of knowledge, skills, attitudes, and values (competencies). The purpose of this qualification is to strengthen and deepen the learners' knowledge and expertise in nursing as a speciality. It will enable the nurse specialist to undertake advanced reflection and development by means of a systematic survey of current thinking, practice and research methods in their field or discipline. The qualification aims to develop a nurse specialist who will use expert knowledge to enhance patient care. This includes preventing disease, injury, complications, screening, appropriate management, and prompt referral of patients with specific and complex problems in all clinical settings. The qualification provides development opportunities for a high level of theoretical engagement, sound nursing leadership and management judgement and critical cognitive independence, as well as the ability to relate knowledge to a range of contexts to render professional and competent nursing care, that is, highly skilled work. The qualification is designed to equip candidates with relevant knowledge and skills combined with the required attitude and values to enter the field of nursing leadership and management as a career, either in the public or private sector. The qualification includes research and a high demand on theoretical engagement as well as independent learning with the emphasis on higher order meta-cognitive skills such as analysis, synthesis, and evaluation. Reflective practice and critical thinking will be developed across all modules as much as possible. Qualifying learners will be able to: Learners will function within the approved scope of practice as specified by the South African Nursing Council (SANC), complemented by the policies and procedures of the institution of employment. The health services manager is found in health services settings, which include but are not limited to, all clinics, primary health care centres, correctional facilities, hospitals, outpatient departments", ward-based health forums, Non-Governmental Organizations, private partners. The context will include all kinds of health establishments. Rationale: South Africa as well as international healthcare organisations need nursing service managers to lead and manage their organisations. Nursing service managers are essential for the operations in healthcare organisations, especially given an international shortage of nurses alongside extended healthcare demands and challenges. Nursing services managers are uniquely positioned to ensure success in the healthcare sector such as the Re-engineering of the Primary Health Care strategy of the Department of Health, and the proposed National Health Insurance plan for South Africa. The sector needs qualified nurse manager specialists, both to improve practice and to manage healthcare services in an environment of scarce resources, to address the needs of the community. Learners will function within the approved scope of practice as specified by the South African Nursing Council (SANC), complemented by the policies and procedures of the institution of employment The qualification is aligned to the exit level outcomes and competencies published by the South African Nursing Council and places a unique emphasis on strategic leadership and management, risk and financial management, human resource management and evidence-based practice. In April 2011, the Department of Health held a nursing summit on the theme "Reconstruction and Revitalizing the Nursing Profession". Six core areas were identified as priorities during this summit which included nursing education and training; leadership, governance, policy, and legislation; ethical matters as well as nursing practice. The competencies of this nurse specialist overlap with some of the competencies of other nursing specialisation areas. The competency domains for the Health services manager include the following: Learners who enrolled in this qualification primarily come from all the provinces of South Africa and abroad such as Saudi Arabia. These include learners from various previous educational backgrounds. Learners gain understanding of the dynamics of nursing service management and its challenges. They learn to cope with the demands of providing health service leadership and management in healthcare. They apply their knowledge of evidence-based health services management practice to continuously improve the quality of patient care and patient outcomes. Qualifying learners will be able to advance to a master's degree (NQF level 9). |
| LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
| Recognition of Prior Learning (RPL):
The institution has an approved Recognition of Prior Learning (RPL) policy which is applicable to equivalent qualifications for admission into the qualification. RPL will be applied to accommodate applicants who qualify. RPL thus provides alternative access and admission to qualifications, as well as advancement within qualifications. RPL may be applied for access, credits from modules and credits for or towards the qualification. RPL for access: RPL for exemption of modules: RPL for credit: Entry Requirements: The minimum entry requirement for this qualification is: Or Or Or Or |
| RECOGNISE PREVIOUS LEARNING? |
| Y |
| QUALIFICATION RULES |
| This qualification consists of the following compulsory modules at National Qualifications Framework level 8 totalling 120 credits.
Compulsory modules, Level 8, 120 Credits. |
| EXIT LEVEL OUTCOMES |
| 1. Manage a Healthcare facility within the ethical and legal parameters of the nursing profession and resolve professional-ethical dilemmas by using decision making and moral reasoning models.
2. Apply basic knowledge and principles of research methodology in the field of health system management. 3. Demonstrate a comprehensive understanding of the components of the management process and professionalism. 4. Think and plan strategically to improve organisational performance. 5. Demonstrate the ability to apply principles of budgetary governance. 6. Implement strategies to develop self, peers, and others by promoting self-directedness through a process of mentoring and precepting. 7. Apply knowledge and principles of the systematic review and guideline development process to evaluate the standard of guidelines used in Health systems management. 8. Apply principles of evidence-based practice to improve the quality of Health Services management. |
| ASSOCIATED ASSESSMENT CRITERIA |
| Associated Assessment Criteria for Exit Level Outcome 1:
Associated Assessment Criteria for Exit Level Outcome 2: Associated Assessment Criteria for Exit Level Outcome 3: Associated Assessment Criteria for Exit Level Outcome 4: Associated Assessment Criteria for Exit Level Outcome 5: Associated Assessment Criteria for Exit Level Outcome 6: Associated Assessment Criteria for Exit Level Outcome 7: Associated Assessment Criteria for Exit Level Outcome 8: INTEGRATED ASSESSMENT: The assessment practice will be aligned with the Institution's policy, which requires and provides for different kinds of assessment. Generally, a policy of integrated assessment is applied to ensure that the purpose of the qualification is achieved. This means, amongst other things, that learners will be assessed as to their ability to integrate and apply knowledge gained from one module to another module during the assessment of core modules. Also, the assessment will be an integrated part of the entire teaching and learning process. The qualification makes use of two assessment systems, namely: flexible and examination. The university regulation for internal and external moderation and the processing of results is followed. Examination assessment system: Some modules in this qualification will follow the traditional examination system where a range of assessments will contribute towards a class mark for the module, which allows access to the final examination. The module is concluded with a final examination. Both the class mark and the examination contribute toward the learner's final marks in a predetermined ratio, usually 50:50. Flexible Assessment system: Some modules in this qualification will use a flexible assessment system where a range of different types of assignments and projects will contribute towards a final mark. These modules may be concluded without a final examination. These assessments will aim to provide a range of marks or grades related to a learner's performance. A mix of simulated and actual clinical practice in appropriate care settings will provide important assessment opportunities. Formative Assessment: The purpose of formative assessment is to provide regular feedback to the learners on their progress. Formative assessment will assist the learner in the learning process and usually will not contribute to grading and promotion. Formative assessment takes place during (and sometimes throughout) a course and in this sense, it may be (and often is) part of flexible assessment. Clinical Assessment: Work placement allows for the practice of work/professional roles and competencies to a safe level under the supervision of registered professional nurses and clinical facilitators. The required hours and nature of work-based learning are clearly stipulated by the SANC as being 720 hours of work. integrated learning (which can be work-based, clinical skills laboratory or other clinical experiences) and of which 50% must be supervised and mentored. The clinical assessments include: Summative Assessment: The purpose of summative assessment is to evaluate a learner's performance in meeting the requirements of the module as stated, i.e., a pass or fail. In practical terms, the specific assessment opportunities in this qualification will be the following: |
| INTERNATIONAL COMPARABILITY |
| Professional nurses who obtained this qualification are highly employable globally. In the nursing field, comparison against examples of best practices is often used to review and modify current learning programmes/qualifications to make improvements to the benefit of learners. The quality and scope of South African nursing qualifications is endorsed by the fact that most developed countries readily accept South African nursing qualifications. Furthermore, the new nursing qualifications are aligned to the criteria and standards for education, practice and regulation of specialist nurse/midwifery practice made by the International Council of Nurses (ICN).
This qualification compares favourably with similar qualifications across all member countries of where similar qualifications are offered. Country: New Zealand Institution: Massey University (MU) Qualification Title: Post graduate Diploma in Health Service Management Similarities: The Massey University (MU) qualification is comparable to the South African qualification is nth following criteria. Duration: Both MU and SA qualifications are offered over a period of one year full-time or part time. NQF Level and Credits: Both the SA qualifications are registered at the South African NQF and New Zealand Qualifications Framework (NZQF) Level 8 and 120 Credits. Entry requirements: The MU qualification entry requirements are similar to the South African qualification in that both qualifications require a healthcare university degree, equivalent to the South African Bachelors and registration with the Nursing Council. Purpose: Both the MU and SA qualifications are designed for experienced people working in the health and disability sectors who wish to prepare themselves for positions in health service management. The integration of theory and practice is an essential element of this qualification. Upon the completion of the MU and SA qualifications, qualifying learners will be able to: The qualifications may contribute to educational requirements for continuing competence for medical and nursing health professional groups as required under the Health Practitioners Competence Assurance Act 2003. On successful completion of the qualification, learners are eligible to have their Health Service Management qualification and prescribing qualification recorded with the Nursing Council of New Zealand and South Africa. Both qualifications are intended for learners working in, or aiming to work in, management or clinical leadership roles in any part of the health sector. In the management area, learners may be working in general management, human resources, operations management and logistics, digital health, or information technology. This is not an exhaustive list. Clinical leads could be from medical, nursing, pharmacy, or other allied health areas in District Health Boards (DHBs), Primary Health Organisations and non-government organisations (NGOs). Qualification structure: The qualification consists of the following compulsory and elective modules. Compulsory Modules, 60 Credits. Elective Modules, 60 Credits (select two modules from the following): Similarities: Differences: Unique features of the MU qualification include the following: Country: Australia Institution: University of Tasmania Qualification Title: Graduate Diploma of Health Service Management NQF Level: Australian Qualifications Framework (AQF) Level 8. Credits: 120 Duration: One-year full time Entry Requirements: OR Purpose/Rationale: The Graduate Diploma of Health Service Management is an advanced qualification of study designed to provide management professionals from both the public and private health sectors with training focussed on issues of contemporary professional management practice. The Graduate Diploma in Health Service Management is a pathway to the Master of Health Service Management, and the Master of Health Information Management. Similarities: Differences: Qualification Structure: Country: United Kingdom Institution: University of Glasgow Qualification Title: Postgraduate Diploma in Health Services Management Duration: Full-Time, 12 months Purpose/Rationale: The University of Glasgow (UG) and the South African (SA) qualifications are both designed for learners interested in pursuing or enhancing their careers in health service management at all levels, from general practice to large hospital organisations in the private healthcare sector, charity organisations, and the pharmaceutical industry; at local, national, and global levels. The complex nature of health services poses challenges to those charged with managing competing needs and demands with limited resources. Both qualifications aim to train learners to: The UG and SA qualifications provide a range of training in transferable skills, including: The UG and SA qualifications are intended for learners who are may already health professionals and wish to develop their leadership skills to further the organisations values or be looking to develop linkages across the health and social care sector. The qualifications are suitable for those working in a range of settings including public, private, and not for profit health service environments. Alternatively, learners may be new to management and health service organisations but wish to engage in a role where values and compassion can facilitate social change. Examples of job types include: Qualification structure: The qualification will cover three main themes: The qualification comprises the following compulsory and elective modules. Compulsory Modules - all completed in semester one Optional/Elective Modules: on campus (Choose any three optional courses from either on campus, online or a combination of both. Optional/Elective Modules: Online Similar modules are: Similarities: Differences: The University of Glasgow qualification consists of compulsory and elective modules while the South African qualifications consist of compulsory modules only and not electives. Conclusion: This qualification is comparable with above cited international qualifications in terms of NQF Levels, credits, purpose, rationale, entry requirements, content and assessment approaches. The qualification would meet recognition requirements in most of the member countries of these organisations and throughout Sub-Saharan Africa. |
| ARTICULATION OPTIONS |
| This qualification allows possibilities for both vertical and horizontal articulation.
Horizontal Articulation: Vertical Articulation: |
| MODERATION OPTIONS |
| N/A |
| CRITERIA FOR THE REGISTRATION OF ASSESSORS |
| N/A |
| NOTES |
| N/A |
| LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
| NONE |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
| NONE |
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |