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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

Diploma in Administrative Information Management 
SAQA QUAL ID QUALIFICATION TITLE
100966  Diploma in Administrative Information Management 
ORIGINATOR
Tshwane University of Technology (TUT) 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
CHE - Council on Higher Education  HEQSF - Higher Education Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
Diploma (Min 360)  Field 03 - Business, Commerce and Management Studies  Office Administration 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  360  Not Applicable  NQF Level 06  Regular-Provider-ELOAC 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Registered-data under construction  EXCO 0324/24  2024-07-01  2027-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2027-06-30   2029-06-30  

Registered-data under construction

The qualification content is currently being updated for the qualifications with the status “Registered-data under construction” or showing “DETAILS UNDER CONSTRUCTION” to ensure compliance with SAQA’S Policy and Criteria for the registration of qualifications and part-qualifications on the National Qualifications Framework (NQF) (As amended, 2022). These qualifications are re-registered until 30 June 2027 and can legitimately be offered by the institutions to which they are registered.

 

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:
This qualification serves as an accessibility vehicle to all professional dimensions in the field of Administrative Information Management(AIM). Successful learners will be competent in performing collaborative information management, administrative functions and responsibilities. It is an area of study that prepares individuals to supervise and manage the operations, personnel and management-level divisions in organisations. The focus will be on collaboration, content management, enterprise search, information governance, social networking, business and knowledge management. It needs to be emphasised that the transformed administrative business systems operate within a dynamic Information Communication and Technology(ICT) interface. Completion of the programme in Administrative Information Management(AIM) provides access to the following Careers: information and administrative managers, office managers, executive and personal assistants. The qualification also includes instruction in employee supervision; management and labour relations; budgeting; scheduling and co-ordination; office systems management; administrative records management; information security; office facilities design and work space management; preparation and evaluation of business management data and public relations. Developing social networking skills is an integral part of the Diploma.

Rationale:
The lack of adequate administrative and information management skills in South Africa plays an important role in order to produce quality employees. This qualification will provide a set of very important and essential skills to support national efforts to equip prospective AIM candidates to produce improved economic results. The qualification focused on the administrative management skills, information and communication technologies, strategic management and financial management skills. It includes important business related modules to ensure a balanced perspective of contemporary business to inform the environment in which graduates will have to operate. This in turn, will ensure a sound and well-rounded programme in multidisciplinary business environments. This qualification will assist in addressing national skills shortages and graduates will be empowered to take up positions as. 1) Administrative Managers in e-interfaced environments, 2) Managers in a variety of Information Management positions; Administrative personnel and trainee business managers in a variety of business fields. In terms of Career advancement and enhancement it provides graduates. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Recognition of Prior Learning (RPL):
As per institutional policy, Credits towards this qualification may be obtained by means of Recognition of Prior Learning (RPL).

Entry Requirements:
The minimum entry requirement for this qualification is:
  • National Senior Certificate National Qualifications Framework(NQF) Level 4. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    This qualification consists of the following compulsory and elective modules at National Qualifications Framework(NQF) Level 5 and 6 totalling 360 Credits.
    Compulsory Modules, Level 5, 120 Credits:
  • Information Literacy I, 2 Credits.
  • Communication for Academic Purposes, 10 Credits.
  • Information Administration I, 24 Credits.
  • Business Administration I, 24 Credits.
  • Life Skills I, 2 Credits.
  • Human Resource Management I, 24 Credits.
  • Legal Practice I, 24 Credits.
  • Computer Literacy, 10 Credits.

    Elective Modules, Level 5, 24 Credits:
  • Financial Accounting IB, 12 Credits.
  • Financial Accounting IA, 12 Credits.
    or
  • Mercantile Law I, 24 Credits.

    Compulsory Modules, Level 6, 192 Credits:
  • Business Administration II, 24 Credits.
  • Communication for Occupational Purposes, 8 Credits.
  • Management Information Technology II, 16 Credits.
  • Information Administration II, 24 Credits.
  • Information Administration III, 24 Credits.
  • Business Administration III, 24 Credits.
  • Work Integrated Learning(WIL) in Administrative Information Management, 60 Credits.
  • Management Information Technology III, 12 Credits.

    Elective Modules, Level 6, 24 Credits (Choose One):
  • Legal Practice II, 24 Credits.
  • Human Resource Management II, 24 Credits. 
    		•

    EXIT LEVEL OUTCOMES 
    1. Demonstrate knowledge and understanding of the various means of accessing, processing, disseminating, repackaging and communicating information, including the use of information technology effectively to function in a changing business environment.
    2. Use a range of business administration, human resource management, customer relations and other skills to identify, analyse and solve problems in the effective administration of a public or private organisation. This includes applying the relevant legal and administrative information management principles to make informed decisions in an ethical manner.
    3. Demonstrate knowledge and the effective use of integrated data communications, data management systems, Enterprise Resource Planning (ERP), workplace ergonomics, Social Networking Applications (SNAs) and enterprise social knowledge networks in managing administrative information.
    4. Demonstrate the ability to make decisions and act appropriately in utilising integrated applications to collaboratively engage in corporate governance. This includes the ability to evaluate, select and apply appropriate methods in performing information processing and Information and Communications Technology(ICT) responsibilities using contemporary administrative systems.
    5. Demonstrate the ability to manage and maintain the principles related to the planning, presentation and executing of projects within the administrative information management environment.
    6. Demonstrate the ability to work effectively in a team when planning and managing the handling, controlling and maintaining of information administrative processes to meet the expectations of the industry.
    7. Demonstrate a detailed knowledge and understanding of the concepts, rules and theories applicable to administrative information management and other areas of ICT and how that knowledge relates to other fields, disciplines and practices. 

    ASSOCIATED ASSESSMENT CRITERIA 
  • Complete advanced assignments and presentations on specific topics, e.g. analyse the feasibility of introducing a telecommuting programme in an organisation, do a presentation on comparison of in house training methods, etc.
  • Apply analytical and problem solving skills by means of advanced case studies.
  • Compile a training programme for the administrative department.
  • Copy type at a speed of a minimum of 35 w.p.m.
  • Practical assignments relating to practical situations using the integration behaviour and the programs.
  • Application of advanced principles in word-processing, spread sheets and data base.
  • Evaluation by means of theoretical testing, practical application or research assignments. Compile a basic service contract. Research/Case Studies/Written Application. Various Case Studies/ Research Projects on office supervision and management. Case Studies/Written Practical and Research Projects. Apply various time management techniques for example Ghantt-chart and PERT. Written responses and Case Studies/Research should demonstrate the use of relevant terminology. Written responses/Case Studies/Research will reflect knowledge of dispute resolution procedures. Design and apply control techniques in the office for example office budget.
  • Evaluation of experiential training log book according to set criteria.
  • Integrated assessment: Completion of assignments. Writing of tests and/or examinations Continuous evaluation. Completion of experiential training log book.

    Integrated Assessment.

    Formative Assessment:
    Learning and assessment are integrated. Continual formative assessment is done so that learners are given feedback on their progress in the achievement of learning outcomes. The scheme of work includes assignments based on the learning material and learners are given feedback. The process is continuous and focuses on smaller sections of the work and limited numbers of outcomes.

    Summative Assessment:
    Summative assessment is concerned with the judgement of the learning in relation to the Exit Level Outcomes of the qualification. Such judgement includes Integrated Assessments which test the learner's ability to integrate the larger body of knowledge, skills and attitudes that are represented by the Exit Level Outcomes as a whole. Examinations, projects, laboratory reports or equivalent assessment such as a portfolio of evidence assess a representative selection of the outcomes practiced and assessed in the formative stage. Summative assessment also tests the learner's ability to manage and integrate a large body of knowledge to achieve the stated outcomes of a module. which they have created as part of their learning.

    Questioning:
    This method of assessment is used to enable candidates to demonstrate knowledge and understanding of the concepts, principles, processes and procedures associated with the information administrative management function. This is usually done through theoretical tests, written examinations and assignments which form part of the assessment strategy in both National Qualifications Framework(NQF) 5 and 6 modules.

    Observations:
    This method of assessment is used to evaluate how candidates perform certain procedures and how they demonstrate techniques in relation to the tasks performed as part of the information administrative management function. This method of assessment will be used in assessing practical learning activities in simulated environments as part of the Work Integrated Learning(WIL).

    Products or Projects:
    This method of assessments is used to show how candidates access, interpret and manage information in relation to the tasks and activities performed as part of the information administrative function. Students are assessed on completed or developed relevant products. 
    		•

    INTERNATIONAL COMPARABILITY 
    Programmes offered in countries that are leaders in the sector e.g. Malaysia were investigated. Programmes offered by other higher education institutions were scrutinised and international best practices were taken into consideration. The programme in Action International Ministries(AIM) was compared to programmes, outcomes and purposes for business administration and information management in higher education institutions in Malaysia, Namibia, United States of America(USA) and New Zealand and Namibia. South Africa is at the cutting edge in this field, showcasing various additional value-added modules which are introduced even at undergraduate level which reflects diversity in terms of ancillary modules. A direct comparison of the Title, Exit Level Outcomes and Assessment Criteria was undertaken with each. It seems that most of the international administrative management qualifications that are similar to our qualification are pitched at undergraduate, degree and postgraduate levels and many of those that are at undergraduate level are often aimed at candidates who have work experience. Management. In conclusion, the content of the program is aligned to international practices. The programmes that have been selected are the most closely aligned in terms of their being annual programmes with comparable learning outcomes. The international programmes with which this programme was compared have the same themes and purposes as this qualification but seem to offer it more compartmentally. Thus, although the content is similar, the structure of the programme differs. The programme titles are reflected differently in different countries although the content, approach and duration are similar. International Accords/Agreements covering training in the sector/field: We have liaisons with a number of universities and associations in the following countries: Belgium. United Kingdom(UK). Netherlands and USA. 

    ARTICULATION OPTIONS 
    This qualification allows possibilities for vertical articulation and horizontal articulation.
    Vertical Articulation:
  • Advanced Diploma in Administrative Information Management, Level 7.

    Horizontal Articulation:
  • Diploma in Administrative Management, Level 6. 
    		•

    MODERATION OPTIONS 
    N/A 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    N/A 

    NOTES 
    N/A 

    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some (but not all) of their learning programmes are moved to the replacement qualifications. If a learning programme appears to be missing from here, please check the replaced qualification.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Tshwane University of Technology (TUT) 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.